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Chalmers Ford

Rio Rancho, NM

4.3
504 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 504 reviews

December 12, 2018

Service on Ecosport. The whole team at Don Chalmers were great. Very professional, very knowledgeable, and great service. Always willing to help and complete service in More

by Mae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lucas Garcia, Amy Gonzales, Alicia Treat
Oct 15, 2019 -

Chalmers Ford responded

Thanks for your review Mae! We really appreciate you letting us know our team is professional & knowledgeable. We're happy to hear our team gets your vehicle serviced in a timely manner!

December 04, 2018

Excellent Service!! Trent Durham, was very professional and helpful on the day of my appointment. My appointment was complete in less time than I was told. Excellent ser More

by ssanchez7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Oct 15, 2019 -

Chalmers Ford responded

Thank you for your review! We appreciate you letting us know Trent was professional & got your vehicle serviced in a timely manner!

December 04, 2018

Excellent service yet again The service team at Don Chalmers is terrific. I called Daniel Price for a service and to inspect the four wheel drive system on my truck (winter is co More

by Boosted 150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Price
Oct 15, 2019 -

Chalmers Ford responded

We really appreciate you sharing your experience & you letting us know our team provides you with excellent service! Thank you for choosing Chalmers. We value earning your business!

October 27, 2018

Service Very professional and my truck was completed in a reasonable time frame. We have Purchased multiple vichales and the staff has ways been super friendl More

by Jan123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Oct 15, 2019 -

Chalmers Ford responded

Thank you so much for your feedback! We're so glad our team is always friendly. We really appreciate your loyalty & hope you're loving all your vehicles!

August 29, 2018

Best Experience Ever! We purchased our 9 year dream of a F150 Truck yesterday. We want you all to know that from the very professional reception (nice to see a lovely matur More

by JOYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fife, Jackie Sidden, Mike McCracken
Oct 16, 2019 -

Chalmers Ford responded

We really appreciate you sharing your experience! Thank you for letting us know our team did a great job taking care of you! We want to wish you & White Maverick the best on your fun journeys. Drive with the angels!

August 23, 2018

Lackluster Experience My girlfriend recently visited this dealership to get her car repaired and they said it was going to be over two weeks before they could start working More

by Mark59
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Advisor
Apr 19, 2019 -

Chalmers Ford responded

Thank you for sharing your experience. We're sorry we didn't meet your expectations. We will use this feedback to improve.

August 23, 2018

Always a good experience dealing with Diana Treat. Don Chalmers and Diana has been my only service used since 1999. The service provided has always been perfect, never worry that needed service is More

by RAYMOND LACKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Treat
Oct 15, 2019 -

Chalmers Ford responded

Raymond, your loyalty means a lot to us. Thank you so much for your feedback! We really appreciate you letting us know Diana does a good job & you're happy with your service. We hope your vehicles are running smoothly!

August 21, 2018

Excellent Service Brought my car in for a warranty repair and they had the work done in an hour, and they were not even supposed to start it until the next day. Now tha More

by Radar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Oct 14, 2019 -

Chalmers Ford responded

Thanks for your feedback! We're glad our team got your vehicle repaired in a timely manner & you had a 5 star experience!

August 16, 2018

Very honest and thourough Brought my vehicle in as the battery kept dying. I just bought a new battery at O'Reilys and it went bad overnight causing damage to my TCM. Trent g More

by John Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Oct 14, 2019 -

Chalmers Ford responded

Thank you so much for sharing your experience John. We really appreciate you letting us know Trent did a good job. We hope your vehicle is running smoothly! Thank you so much for your review!

August 07, 2018

AMAZING SERVICE Visited Quick Lane with no appointment, because of my "tire pressure low" message. A nail was removed, all tires brought up to correct pressure, and I More

by LALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gatti
Oct 14, 2019 -

Chalmers Ford responded

Thank you so much for your review. We're so happy our team was able to take care of you & get you back on the road!

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