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Chalmers Ford

Rio Rancho, NM

4.3
504 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 504 reviews

July 12, 2019

Professional and knowledgeable service staff. Recall appointment easily and conveniently scheduled, met on time by professional staff and the warranty work was completed within the estimated timef More

by John W.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Avalon’s, Service Advisor
May 29, 2020 -

Chalmers Ford responded

John, we truly value earning your business. Thank you for sharing your experience & taking the time to write this review!

July 11, 2019

Great Service! JC explained the process and issue with the recall. And service was completed in the time I was told it would be. Very friendly to me an my dog! More

by Fred
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Lucero
May 29, 2020 -

Chalmers Ford responded

Thanks for your review Fred! We appreciate you letting us know JC & our team were friendly to you & your dog!

July 06, 2019

Pre purchase inspection Trent, was very thorough and great guy to go to when you need help with any of your automotive needs. As well as an easy guy to work with. Great custo More

by Jayconn52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
May 29, 2020 -

Chalmers Ford responded

Jay, thanks for letting us know Trent did a good job! We really appreciate your review!

July 02, 2019

Super Service! I had a problem with my 2016 F-150, I called over and they immediately got me in. My truck was done before the end of the day, and it was a very busy More

by kstake94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
May 29, 2020 -

Chalmers Ford responded

Thank you for your review! We're happy to hear our team took good care of you.

June 30, 2019

Great Job Five Stars for a job well done! I was having troubles with my F-250 starting so i took it right in. Upon arriving I learned that I should have made an More

by tsanch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
May 29, 2020 -

Chalmers Ford responded

Thank you for your review! We really appreciate you sharing your experience & for letting us know Trent got you back on the road.

June 24, 2019

Great Service Two weeks before we made our trip from Indiana to Bernalillo, NM, had our F150 Ford Truck checked over real good by D-Patrick Ford of Evansville, IN. More

by bowl, john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cordova
Oct 15, 2019 -

Chalmers Ford responded

Your recommendation really means a lot to us & we appreciate you letting us know our team made you feel safe. Thank you so much for sharing your experience! We hope your truck is running smoothly!

June 04, 2019

Got my dream truck Kason was amazing. Very personable and made the entire buying experience so easy. He wasn’t just interested in selling me a truck but he really builds More

by braden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kason Wilkinson , Jackie Sidden
Oct 16, 2019 -

Chalmers Ford responded

Thank you for your review! We're so glad our team provided you with a 5 star experience. We truly value earning your business!

May 25, 2019

Great service Trent help resolve an issue and take care of periodic service. Kept me informed of the status of the work. Let me know when it was done. Even fixed More

by Dr. Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Durham, John Fife, Mike McCracken, Chuck Gerstel
Oct 16, 2019 -

Chalmers Ford responded

Thank you for your review! We're so happy to hear our team did an outstanding job & kept you informed. We really appreciate your feedback & hope your vehicle is running smoothly!

May 22, 2019

Service department Trent was amazing!! He took care of the recall on my car and diagnosed why my check engine light was on. Got everything done quickly and got me back o More

by Gen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent
Oct 15, 2019 -

Chalmers Ford responded

Thank you for your feedback & for letting us know Trent got your vehicle serviced in a timely manner! We really appreciate your review!

May 22, 2019

The only service guy I drive past 2 Ford dealerships to to see Trent at Don Chalmers. This guy is the best. There is always someone standing at his station. He takes the t More

by Attitudesballoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent D
Oct 15, 2019 -

Chalmers Ford responded

We really appreciate your feedback & you sharing your experience. Thank you for letting us know Trent did a good job!

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