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Chalmers Ford

Rio Rancho, NM

3.9
506 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 506 reviews

January 10, 2020

new F-250 Everyone we worked with did a great job. All were professional, and friendly and each helped us get into the new F-250 that we wanted with the package More

by Don and Karen Urbielewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Michnuk, Diego Martinez, Jackie Sidden, Tom Cullen, Mike McCracken
Dec 22, 2020 -

Chalmers Ford responded

We really appreciate your feedback! We're so glad our team was friendly, professional, & helpful. We hope you're loving your Super Duty!

January 04, 2020

Welcoming service as soon as you walk in. This is my second vehicle I have bought from Chalmers. We really enjoyed working with Michelle & Jackie. The experience was just as great as the first More

by Cowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Revan & Jorge, Michell Royle, Jackie Sidden
Dec 22, 2020 -

Chalmers Ford responded

Thank you for your review! We really appreciate you letting us know Michell & Jackie did a good job taking care of you. We hope you're enjoying your vehicle!

January 01, 2020

Service My fuel compartment door hinge was replaced. The work was done quickly, and accurately. My service leader gave a clear explanation or direction of wor More

by steve.bishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCracken
Dec 22, 2020 -

Chalmers Ford responded

We really appreciate your feedback! It means a lot that you would recommend our Service Department & Trent. Thank you for your review!

December 20, 2019

Friendly, professionalism from start to finish 100K service; a little more involved and costly, but everything was explained and completed quickly and efficiently. Lucas did a great job keeping me More

by ddkristo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cordova
Dec 22, 2020 -

Chalmers Ford responded

Thank you for sharing your experience! We're so glad our team did a great job!

December 14, 2019

Service I have had problems with pushy sales people. But have nothing but great things to say about service...Trent is the BEST, This is the reason I am st More

by tylka.l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Dec 22, 2020 -

Chalmers Ford responded

We really appreciate your review! Thank you for your feedback!

December 06, 2019

Quick and efficient service. I always get treated in a friendly and competent way at Don Chalmers. My truck is way off warranty but Chalmers is still my preferred service provider More

by Mbonsal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Garcia
Dec 22, 2020 -

Chalmers Ford responded

Thank you for your review! We appreciate you letting us know you had a 5 star experience!

November 08, 2019

Always a pleasant experience! I always take my Ford vehicles to Don Chalmers for service. The main reason I do is the excellent customer service. My service representative is alway More

by eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rheanna Smith
Dec 22, 2020 -

Chalmers Ford responded

Thank you for being a loyal customer. We really appreciate it & we really appreciate your feedback! We're so glad your experience was 5 stars!

November 02, 2019

We always get our Ford truck serviced at Don Chalmers and Trent Durham makes us know we are in good hands. He's helpful and goes out of his way to explain whatever we need to ask. More

by Chunky
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Dec 22, 2020 -

Chalmers Ford responded

Thank you for your review! We're so glad your experience was 5 stars!

October 29, 2019

Excellent service We have been using Chalmers Ford for a couple of years now and have always gotten excellent service and great customer relations. I highly recommend More

by Blimp60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Strebe, James Cordova
May 29, 2020 -

Chalmers Ford responded

Your recommendation means a lot to us & we truly value earning your business. Thank you for your review!

October 18, 2019

Service on 2010 edge I. Have always received excellent service when I need service on my vehicle. James and his crew have been helpful, courteous and prompt. Just want to More

by Carole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cordova
May 29, 2020 -

Chalmers Ford responded

Thank you for your feedback & for letting us know our team was helpful & courteous. We really appreciate your review!

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