Back

Chalmers Ford

Rio Rancho, NM

4.3
504 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

Directions

By Type

Showing 504 reviews

May 05, 2020

I had annual service for both my F250 and Escape. Trent Durham is one of the best service advisors I have dealt with with Chalmers. He it's always informative, professional and just an all around nice guy. More

by G. Diaz
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Dec 22, 2020 -

Chalmers Ford responded

We really appreciate you sharing your experience & your feedback. Thank you for being a loyal customer!

April 07, 2020

Fast, Fair, and Professional I dealt with Trent Durham. He kept me in the loop every step of the way, and I am very happy with the service provided. More

by mtorres87801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
Dec 22, 2020 -

Chalmers Ford responded

Thank you for letting us know Trent was helpful & kept you informed! We really appreciate your feedback & you letting us know you had a 5 star experience!

April 03, 2020

Fast professional service. Trent was great. Always great service at Rio Rancho location. Good about keeping me informed of repair process. A great local business More

by david.matheny
Recommend Dealer
Yes
Employees Worked With
Trent Service writer
Dec 22, 2020 -

Chalmers Ford responded

Thank you for your review! We're so glad your experience was 5 stars!

March 19, 2020

very nice came in for a software update, Brandon Avalos was my service advisor he's very knowledgeable friendly and service was fast. the waiting area was very More

by dave26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Avalos
Dec 22, 2020 -

Chalmers Ford responded

Thank you for sharing your experience. We're so glad our team took good care of you!

March 14, 2020

Bought my New Ford Ranger elsewhere but due to distance issues am having it serviced by Chalmers. I’m glad I chose to do that! Mr. Lucero and his team are friendly, professional and know their stuff. I hav More

by petecm01
Recommend Dealer
Yes
Employees Worked With
Lucero
Dec 22, 2020 -

Chalmers Ford responded

Your recommendation means a lot to us. Thank you for your review! We're happy you had a 5 star experience!

March 11, 2020

They Do What they Need to Do and They Do "it" Well they already have my money and I have the car. I want top grade service and reliable attentiveness to my personal requirements for the automobile I More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, John Fife, Greg Chalmers
Dec 22, 2020 -

Chalmers Ford responded

We really appreciate your feedback! We're happy to hear our team met your expectations! Thank you for letting us know you had a 5 star experience.

March 10, 2020

Horrible Customer Service after they sell you a car, stay away from Don Chalmers Ford. Go to Power Ford. After Don Died they are tarnishing his name. BUYERS BEWARE THEY JUST WANT YOUR MONEY, AFTER THEY More

by Chriscarrillo79
Recommend Dealer
No
Employees Worked With
Andy Strebe
May 29, 2020 -

Chalmers Ford responded

We apologize for not meeting your expectations. Please contact Chad, Service Director, at (505) 890-2216 to discuss how we can improve.

March 04, 2020

The people at the dealership were very friendly, the service needed was completed in a timely manner. The Lyft service they provided made the whole experience very easy for me. More

by dbarnh5569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Treat
Dec 22, 2020 -

Chalmers Ford responded

Thank you for your review & for letting us know you had a 5 star experience!

January 10, 2020

new F-250 Everyone we worked with did a great job. All were professional, and friendly and each helped us get into the new F-250 that we wanted with the package More

by Don and Karen Urbielewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Michnuk, Diego Martinez, Jackie Sidden, Tom Cullen, Mike McCracken
Dec 22, 2020 -

Chalmers Ford responded

We really appreciate your feedback! We're so glad our team was friendly, professional, & helpful. We hope you're loving your Super Duty!

January 04, 2020

Welcoming service as soon as you walk in. This is my second vehicle I have bought from Chalmers. We really enjoyed working with Michelle & Jackie. The experience was just as great as the first More

by Cowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Revan & Jorge, Michell Royle, Jackie Sidden
Dec 22, 2020 -

Chalmers Ford responded

Thank you for your review! We really appreciate you letting us know Michell & Jackie did a good job taking care of you. We hope you're enjoying your vehicle!

...
10
...