Chalmers Ford
Rio Rancho, NM
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I had annual service for both my F250 and Escape. Trent Durham is one of the best service advisors I have dealt with with Chalmers. He it's always informative, professional and just an all around nice guy. Durham is one of the best service advisors I have dealt with with Chalmers. He it's always informative, professional and just an all around nice guy. Very happy with the service provided as always. Keep up the great work service department. Just a side note for the service department, get some masks and stay health. We need you to keep up the good service. More
Fast, Fair, and Professional I dealt with Trent Durham. He kept me in the loop every step of the way, and I am very happy with the service provided. I dealt with Trent Durham. He kept me in the loop every step of the way, and I am very happy with the service provided. More
Fast professional service. Trent was great. Always great service at Rio Rancho location. Good about keeping me informed of repair process. A great local business service at Rio Rancho location. Good about keeping me informed of repair process. A great local business More
very nice came in for a software update, Brandon Avalos was my service advisor he's very knowledgeable friendly and service was fast. the waiting area was very came in for a software update, Brandon Avalos was my service advisor he's very knowledgeable friendly and service was fast. the waiting area was very nice. More
Bought my New Ford Ranger elsewhere but due to distance issues am having it serviced by Chalmers. I’m glad I chose to do that! Mr. Lucero and his team are friendly, professional and know their stuff. I hav issues am having it serviced by Chalmers. I’m glad I chose to do that! Mr. Lucero and his team are friendly, professional and know their stuff. I have had no untoward issues with the service department. Highly recommend them. More
They Do What they Need to Do and They Do "it" Well they already have my money and I have the car. I want top grade service and reliable attentiveness to my personal requirements for the automobile I they already have my money and I have the car. I want top grade service and reliable attentiveness to my personal requirements for the automobile I purchased. They deliver on both. I have a new Ranger and I don't feel like Service is something I want to skimp on. I bought the Ranger for work and it has delivered and the service department has delivered for me. Prompt and Reliable. More
Horrible Customer Service after they sell you a car, stay away from Don Chalmers Ford. Go to Power Ford. After Don Died they are tarnishing his name. BUYERS BEWARE THEY JUST WANT YOUR MONEY, AFTER THEY stay away from Don Chalmers Ford. Go to Power Ford. After Don Died they are tarnishing his name. BUYERS BEWARE THEY JUST WANT YOUR MONEY, AFTER THEY GET IT THEY DONT CARE ABOUT YOU ANYMORE. STAY AWAY FROM THESE CROOKS. TOOK MY CAR TO SERVICE THEY TELL ME I NEED A NEW CABIN AIR FILTER TELLING ME IT TAKES AN HOUR AND A HALF TO REPLACE BUT HAD IT BACK IN SUPPOSEDLY IN 15 MINUTES strange and when I replaced it myself wasn't even the same filter they showed me. More
The people at the dealership were very friendly, the service needed was completed in a timely manner. The Lyft service they provided made the whole experience very easy for me. service needed was completed in a timely manner. The Lyft service they provided made the whole experience very easy for me. More
new F-250 Everyone we worked with did a great job. All were professional, and friendly and each helped us get into the new F-250 that we wanted with the package Everyone we worked with did a great job. All were professional, and friendly and each helped us get into the new F-250 that we wanted with the packages that best fit our needs. This is the second vehicle that we have purchased from Chalmers. More
Welcoming service as soon as you walk in. This is my second vehicle I have bought from Chalmers. We really enjoyed working with Michelle & Jackie. The experience was just as great as the first This is my second vehicle I have bought from Chalmers. We really enjoyed working with Michelle & Jackie. The experience was just as great as the first time. More