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Chalmers Ford

Rio Rancho, NM

4.5
572 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 572 reviews

June 03, 2025

Fast and efficient. Good communication. Got all of my service needs covered and made good recommendations More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Cubillos, Alan Camp, Isaac Castillo, Mark Appel, Richard Gatti, Lance Navarro, Mike Deforest, Ed Elvy, Brandon Jiron
May 30, 2025

Service team at Quick Lane/Service Department are AMAZING! They always go over and beyond for me. More

by Victoriaharris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gatti
May 30, 2025

Have had both of our Ford vehicles serviced here for more than years. Generally fine service. Clean and comfy waiting areas and customer-focused staff. More

by abourne4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jiron
Jun 01, 2025 -

Chalmers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 03, 2025 -

Chalmers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 29, 2025

Great friendly customer service. They communicate in great detail about everything your auto needs to have done. They always answer my questions & put me at ease. More

by chiledog2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Willard, Michell Royle, John Fife, Jackie Sidden, Jim Cartwirght, Tom Cullen, Mark Appel
May 31, 2025 -

Chalmers Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2025

Called Rich Ford for an appointment for 5000 mile service and it was going to be over a month before I could bring it in . Gave her a never mind. This was where I bought my vehicle. Called Don Chalmers they More

by Mach170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Appel
May 31, 2025 -

Chalmers Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

May 28, 2025

Our salesman was very professional and attentive. Highly recommend Mike Trujillo to be your next salesman! More

by rolymo41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Trujillo
May 31, 2025 -

Chalmers Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

May 27, 2025

Found issue when I requested analysis for my long trip. Was corrected and I feel more comfortable with my upcoming trip. More

by skiprollinse9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez
Jun 01, 2025 -

Chalmers Ford responded

Hi, we are happy we could make your experience a positive one! Safe travels!

May 27, 2025

Kristopher the salesman was professional and pleasant, no high pressure tactics. Jackie the finance manager was just as pleasant and professional and didn’t try to pressure us into buying things we didn’t n More

by SteveO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sidden, Krys Czyzewski
May 28, 2025 -

Chalmers Ford responded

Hi Steveo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2025

Josh was amazing in the process of buying our bronco. Straight forward no games or going back and forth made me very comfortable and glad I went with him as our salesman. More

by Daniel.poling.12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hickey, Joshua Chacon
May 29, 2025 -

Chalmers Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

May 26, 2025

Great Service Advisor named Brandon. Did a wonderful job. Professional,prompt and honest. A world of difference from previous visits to this dealer. Give that man a raise. More

by Grazier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jiron
May 28, 2025 -

Chalmers Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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