Certified Performance Motors

UPDATE! !! I’m updating my review to reflect continued issues with Certified Performance Motors beyond my original complaint. After I posted about their !! I’m updating my review to reflect continued issues with Certified Performance Motors beyond my original complaint. After I posted about their fraudulent financing practices and hidden fees, I received a call from Sami at the dealership. He offered to write me a $1,000 check in exchange for deleting the review and signing paperwork stating I had no further business with them. I did not agree to this, as I felt it was an attempt to silence my honest experience rather than resolve the issue transparently. More recently, I discovered that the vehicle I purchased has an undisclosed safety recall that was never mentioned at the time of sale. When I called to ask about it, I was repeatedly placed on hold or ignored after identifying myself — further proving how they avoid accountability instead of helping their customers. This dealership has shown a pattern of deception, avoidance, and unethical behavior. I strongly urge anyone considering doing business with them to be extremely cautious. Check for recalls independently, have all documents reviewed by a third party, and keep a detailed record of every interaction. 2months ago I had a deeply disappointing experience with “certified performance motors” and feel compelled to share my experience to inform potential customers. Unfortunately, I encountered fraudulent practices during my transaction. Specifically, misrepresenting the financing terms while also adding hidden fees. Upon discovering the discrepancy, I reached out to the dealership in an effort to resolve the situation. However, I was met with dismissive behaviour and a lack of accountability, This response, coupled with the initial misconduct, reflects a concerning lack of integrity and customer care. I encourage prospective buyers to exercise caution when dealing with this business. Ensure all agreements are thoroughly documented, review contracts carefully, and consider seeking independent inspections or legal advice before finalizing any purchase. I am in the process of reporting this incident to the Better Business Bureau (BBB), the state attorney general, and the Federal Trade Commission (FTC) to help protect other consumers. Trust and transparency are fundamental in any business transaction, and unfortunately, my experience with “certified performance motors” fell far short of those standards. More

I had an extremely disappointing and harmful experience with Certified Performance Motors at 400 W Merrick Rd, Valley Stream, NY. On July 4, 2022, I visited the dealership after being lured in by a prom with Certified Performance Motors at 400 W Merrick Rd, Valley Stream, NY. On July 4, 2022, I visited the dealership after being lured in by a promotional ad for BMW vehicles. Instead of what was advertised, I was pressured into purchasing a 2021 Nissan Altima under misleading circumstances. After the sale, the final contract wasn’t even provided to me until a month later, and it showed a 24.77% APR and monthly payments of $827.73 — terms I never agreed to and were never explained to me beforehand. These were predatory loan terms that I would have never accepted had they been disclosed honestly. As a result of this deception, the vehicle was repossessed, and my credit has been significantly damaged. On top of that, my credit report now shows two different balances for the same debt — one from Santander, where the account was sold, and one from Experian. This discrepancy continues to harm my credit score and financial standing. I have filed formal complaints with the Consumer Financial Protection Bureau (CFPB) and the New York Attorney General due to violations of both federal and state consumer protection laws, including: • FTC Act – Section 5: Bait-and-switch advertising and deception • Truth in Lending Act (TILA): Hidden and undisclosed loan terms • Fair Credit Reporting Act (FCRA): Inaccurate and harmful credit reporting • New York GBL § 349: Deceptive business practices I urge potential buyers to use extreme caution when dealing with this dealership. Always get everything in writing and reviewed carefully. Based on my experience, I cannot recommend this dealership and hope others avoid going through what I did. More

First the bait and switch where the cars I wanted were listed for $20k and $30k but cost me $30k and $38k. Then the finance manager discriminated against me suspecting fraud and delayed delivery by 4 days listed for $20k and $30k but cost me $30k and $38k. Then the finance manager discriminated against me suspecting fraud and delayed delivery by 4 days. Then after purchase, I found that the cars (I purchased 2 Maseratis) had not been serviced despite updated service stickers in the window with grossly inaccurate recommended maintenance schedule and then 1 of the cars’ check engine light came on and they’ve “fixed” it 3 times but it keeps coming back on. My temp tags are now expired but I can’t get hard tags because the car can’t pass inspection with the check engine light. I’m repeatedly pulled over and ticketed for my expired tags when going back and forth to the dealership. This whole experience has been a nightmare. I would not recommend purchasing here. More

UPDATE! !! I’m updating my review to reflect continued issues with Certified Performance Motors beyond my original complaint. After I posted about their !! I’m updating my review to reflect continued issues with Certified Performance Motors beyond my original complaint. After I posted about their fraudulent financing practices and hidden fees, I received a call from Sami at the dealership. He offered to write me a $1,000 check in exchange for deleting the review and signing paperwork stating I had no further business with them. I did not agree to this, as I felt it was an attempt to silence my honest experience rather than resolve the issue transparently. More recently, I discovered that the vehicle I purchased has an undisclosed safety recall that was never mentioned at the time of sale. When I called to ask about it, I was repeatedly placed on hold or ignored after identifying myself — further proving how they avoid accountability instead of helping their customers. This dealership has shown a pattern of deception, avoidance, and unethical behavior. I strongly urge anyone considering doing business with them to be extremely cautious. Check for recalls independently, have all documents reviewed by a third party, and keep a detailed record of every interaction. 2months ago I had a deeply disappointing experience with “certified performance motors” and feel compelled to share my experience to inform potential customers. Unfortunately, I encountered fraudulent practices during my transaction. Specifically, misrepresenting the financing terms while also adding hidden fees. Upon discovering the discrepancy, I reached out to the dealership in an effort to resolve the situation. However, I was met with dismissive behaviour and a lack of accountability, This response, coupled with the initial misconduct, reflects a concerning lack of integrity and customer care. I encourage prospective buyers to exercise caution when dealing with this business. Ensure all agreements are thoroughly documented, review contracts carefully, and consider seeking independent inspections or legal advice before finalizing any purchase. I am in the process of reporting this incident to the Better Business Bureau (BBB), the state attorney general, and the Federal Trade Commission (FTC) to help protect other consumers. Trust and transparency are fundamental in any business transaction, and unfortunately, my experience with “certified performance motors” fell far short of those standards. More

Had a very bad experience at this place. Alan Zhu added charges to our contract we did not agree to.. Had to contact attorney general of New York to find out this dealership is being investi Alan Zhu added charges to our contract we did not agree to.. Had to contact attorney general of New York to find out this dealership is being investigated already. Steer clear of this place.When we didn't research online found out Alan was part of scam dealerships in Westchester and New York City. He told us he was the owner of Certified Performance Motors and no one would help us with his thefts from us. Do yourself a favor and go straight to BBB or Attorney General of NY with all complaints. More

CPM autos is a very bad dealership with shady types of people. I went to buy a car from them for 29988 and the loan officer that worked with me called ANGEL shadily put 39988 on the contract. When I call people. I went to buy a car from them for 29988 and the loan officer that worked with me called ANGEL shadily put 39988 on the contract. When I called the dealership to express my concerns, their staffs were rude telling me I can’t speak to anyone. Do not do business with this company, they are very deceptive and are looking to exploit every part of the trust you have for them. RUN FROM THEM, they are con actors! The names of the shady sales person is Anthony Jackson, the loan officer name is Angel. And their General manager is the shadiest of them all, his name is SAMMY. More

Angel, Jackson, Sammy the general manager are all con artists. Do not do business with these guys. They are scammers. They are very shady and out to shatter your trust for a few thousand bucks. Run fr artists. Do not do business with these guys. They are scammers. They are very shady and out to shatter your trust for a few thousand bucks. Run from these guys please. They are hungry scammers looking for who to devour. They are not trust worthy. IF YOU HAVE BEEN RIPPED OFF BY CPMAUTOS, please contact me at gabz007ltd@gmail.com for a class action. More

The entire dealership staff at CPM was incredibly welcoming, making the process smooth, efficient, and completely hassle-free. I got my Jeep Compass Latitude from them, and the experience exceeded my welcoming, making the process smooth, efficient, and completely hassle-free. I got my Jeep Compass Latitude from them, and the experience exceeded my expectations. If you're looking for a top-tier car-buying experience, I highly recommend CPM and working with Jeremy—he made everything seamless and enjoyable. More

Jeremy was fantastic to work with, transparent and committed to providing all the information I needed to make an informed decision. My experience purchasing a Mercedes-Benz C-Class C 300 at CPM was s committed to providing all the information I needed to make an informed decision. My experience purchasing a Mercedes-Benz C-Class C 300 at CPM was stress-free. If you're looking for a dealership that prioritizes customer satisfaction, I highly recommend CPM. More

CPM offers a convenient location with on-site parking, ensuring a hassle-free visit. The establishment is well-maintained, clean, and provides a welcoming atmosphere. I recently purchased a BMW 5 Series 5 ensuring a hassle-free visit. The establishment is well-maintained, clean, and provides a welcoming atmosphere. I recently purchased a BMW 5 Series 530i xDrive, and my salesperson, Jeremy, exceeded my expectations. He provided everything I requested, ensured I got exactly what I wanted, and took exceptional care of me throughout the process. More