Certified Luxury Motors

Good dealership We had a good experience at this dealership, Jay was very helpful in giving us answers to al of our questions. The whole buying process was very smoo We had a good experience at this dealership, Jay was very helpful in giving us answers to al of our questions. The whole buying process was very smooth and efficient. The team at the Great Neck location is friendly and cooperative. Good job! More

The people I came in contact with.. were wonderful at first because of a potential sale opportunity. After the purchase, a week later, I requested a printed sales breakdown from Hassan were wonderful at first because of a potential sale opportunity. After the purchase, a week later, I requested a printed sales breakdown from Hassan which was discussed but not on paper. The breakdown would provide the cost of the vehicle online, the cost of the vehicle compared to other sites, the required certification, etc. In order to obtain such breakdown, Hassan mentioned he was conducting the paperwork but texting it to me was a problem because their system all of a sudden went down. He therefore stated, he wanted me to come back to the dealership to go over this paperwork. I do not live in NY which he knows but yet he gave me the xx runaround to convince me to come back to the dealership. On 9/27, I reached out to Hassan again to inquire if he could forward the paperwork to me and if the system was up and running. He stated another call was coming in and placed me on hold - Richard then answers the phone to inform me the ideal remedy is to come back into the dealership to go over everything again. OK, Hassan transferred me to Richard - really?! All I requested was the sales breakdown, nothing else which became a problem. Bull-xxxxing-xxxx. Then my car insurance company contacted me to say this dealership contacted them to increase my deductible based upon information from Allied Financial. My insurance company stated to Hassan the deductible will not be increased without my authorization. When I reached out to Allied with my insurance company on the phone as well, Allied does not have a minimum or maximum required deductible. How can you call MY insurance company without my knowledge and think it's ok? More

Steven was the best I went to the dealership to take a look at a Honda CR-V. Steven showed me the car and told me everything about it. He even offered me a free warranty I went to the dealership to take a look at a Honda CR-V. Steven showed me the car and told me everything about it. He even offered me a free warranty which is a nice perk to have. Warranties have a lot of value that most people don't consider. He was a calm and collected guy who made the experience really comfortable. I bought the car and since then I've been enjoying it. Thank you Steven and CLM for all the help and thank you for the good car! More

Amazing service! Talking to Steven helped me understand financing a car and I couldn’t be any more grateful. He was patient and answered all my questions. If anyone wa Talking to Steven helped me understand financing a car and I couldn’t be any more grateful. He was patient and answered all my questions. If anyone wants a car go see him! More

Stay away! My first review ever. I’ll start off by saying this dealership isn’t for everyone. I spotted their Mercedes Benz CLA 250 listed on CarGurus for $19,49 My first review ever. I’ll start off by saying this dealership isn’t for everyone. I spotted their Mercedes Benz CLA 250 listed on CarGurus for $19,490. GREAT PRICE right? Haha. I went in, cash in hand, ready to pull it off the lot. Hasian rejected my money. Told me that $19,490 is their finance only price. Cash price I’d have to pay $27k. I asked to speak with the GM. Rich broke down their “Finance Price Monthly Special.” So I left. Went back today, but before I returned back I did my homework. Checking out Clean Retail price of the car ($24k), most importantly I checked THEIR reviews. I’m not the only person they’ve done this too. They’re stupid enough to comment back on a customers review and say “the price listed on CarGurus is the price you pay.” This wasn’t said ones or twice BUT SEVERAL TIMES! I printed every single one, along with Retail Prices listed from KBB and NABA. I sat down with Junior showed him everything I had. He disappeared got on the phone with lord knows who, comes back “This car just isn’t the one for you, we don’t want your money.” So I simply got up and left. Like I said I do not write reviews EVER! I just feel people must know... Leave this place alone, buy from a trusted dealer, read reviews More

They are crooks the manager is very disrespectful They are crooks and the manager is very disrespectful telling I can afford their car just because I am a Jamaican and treat as if I don't have good c They are crooks and the manager is very disrespectful telling I can afford their car just because I am a Jamaican and treat as if I don't have good credit without even running my credit and all this is because I challenge them on their method of financing which would cost customers and additional $10,000.00 in over payment More

Nissan Altima I came from Edison NJ. Hassan was my sales person. What a great sales man. He was honest. He explained to me the program. Hassan thanks for being hone I came from Edison NJ. Hassan was my sales person. What a great sales man. He was honest. He explained to me the program. Hassan thanks for being honest and upfront. Thanks for not wasting my time. I appreciate everything you did. Hassan you are the best. Thanks for the free oil change Hassan. More

Misleading, rude scammers!!! I am in Cleveland,Ohio and i called this place on 4/14/18 to inquire about the White 2014 Infiniti Q50 Premium they have advertised for $18,480.00. I I am in Cleveland,Ohio and i called this place on 4/14/18 to inquire about the White 2014 Infiniti Q50 Premium they have advertised for $18,480.00. I spoke with a lady and set up an appt to come out there on 4/21/18 I explained to her that i already had my own financing through my bank which she stated was okay. Today, my bank contacts this place to get everything in motion so when i arrive out there on the 21st everything is all ready to go. The reprensentative from this dealership told my bank that i am confused and dont know what I'm talking about as far as pricing and that im all the way in Ohio so im not a concern of theres and then hung up on my bank. I then received a call from the same person from this dealership stating that he hung up on my bank because he didnt want to provide them with any information. He then told me that if i wanted the car i would need to bring a check with me in tge amount of $25,000.00, keep in mind, the car is listed for $18,480.00. I then asked why is the price so much when it is listed for $18480.00? I was then told that because I'm not financing the car through them that the price is more and that me obtaining financing through my own bank is not beneficial to him since this is how he makes money. Everything happens for a reason. Im so glad this situation played out the way that it did 48 hrs before i would have driven over 7 hrs out to this place. Total scammers!!! I'll take my business elsewhere. Your business isn't even worthy of the 1 star rating. More

EXTRA 2500$ down mandatory Pls be careful as the prices listed are not final prices. They charge an extra 2500$ down- I wasted 2 hours to get there, only to be disappointed. I Pls be careful as the prices listed are not final prices. They charge an extra 2500$ down- I wasted 2 hours to get there, only to be disappointed. I even called ahead but the lady OBVIOUSLY didn’t mention that on the phone. The guy I deal with was great but the dealership has hidden fees which throw the car values way above market and seems like a scam to me. Not recommended More

Fooling people Expect to pay extra 3000$ on top of the price they advertise, and also expect to get super high interest rate 20+%, wasted 4 hours of my time until th Expect to pay extra 3000$ on top of the price they advertise, and also expect to get super high interest rate 20+%, wasted 4 hours of my time until the guy was talking and walking around, not even paying attention. He even disappeared somewhere for like 30 min, and didn't even say sorry when he was back. More