Certified Headquarters
St James, NY
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We purchased our 1996 Dodge Viper from this dealership a while back, as they claimed it was an ultra low mile non-titled mint example. However, once we uncovered and began to clean it, we discovered some v while back, as they claimed it was an ultra low mile non-titled mint example. However, once we uncovered and began to clean it, we discovered some very troubling issues. These include dents and damage to the lower driver side exhaust cover, the front bumper (with attempted paint touch up), missing clear coat at the rear bumper, and SEVERE rusting of the frame and undercarriage components. Initial estimates to repair all of these issues are ranging from $8000 to $9000 for body work and repainting and full rust removal. To make matters worse, we have reached out to Certified twice now and have received no response to these undisclosed issues, and now are forced to seek legal remedies. Hopefully, this is a rare occurrence with this dealership, but others should be aware before experiencing the same problems. Dave H More
Buying and selling cars is difficult if not impossible these days. These guys at Certified HQ make the process quite easy each step of the way. I have worked with Brian the owner on the purchase and sal these days. These guys at Certified HQ make the process quite easy each step of the way. I have worked with Brian the owner on the purchase and sale of a few vehicles now and each time am amazed at how efficient and easy the process is. Brian takes his time with the customer to explain the vehicle and pricing. His prices are more than fair and doesn't play any of the games that we have all experienced. Without hesitation if you are in the market to buy or sell your vehicle, look no further than Certified HQ for a terrific transaction. A++ More
Brian and Lou were so helpful when we came in with our family looking for a used SUV. We needed something large enough for playdates and carpools and Brian took the time to show us plenty of options and family looking for a used SUV. We needed something large enough for playdates and carpools and Brian took the time to show us plenty of options and let us take as many test-drives as needed. He was patient with our young children (7 & 6) and even gave them tee-shirts! The paperwork and financing was painless (everything was done in-house). I will definitely recommend Certified Headquarters to all my friends and family who are looking for a reliable pre-owned vehicle. More