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Cerritos Nissan

Cerritos, CA

3.5
270 Reviews

18707 Studebaker Road

Cerritos, CA

90703

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Showing 270 reviews

November 07, 2023

WARNING AVOID THS PLACE AT ALL COSTS! !!!! So far after being here for an hour here is my experience. Nearly hit an employee who darted into the street in front of me. He did not look More

by Maysjack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Lawicki, Kentucky Colasanti, Collins Ezeogba, Gus "JR" Hernandez, Vincent Sanglay, Michael Boghossian, Pat Finley
Nov 08, 2023 -

Cerritos Nissan responded

We're disappointed to hear this and we want to gather more information to address your concerns. At your earliest convenience, please contact Fixed Ops Director, Cruz Aguirre , at 855-971-8323.

June 09, 2023

Oscar Pantaleon is hands down the an amazing agent. He worked with us on our budget and we were able to buy our son his dream car at such a competitive price. Not only that, but Oscar maintained excell More

by ileana.brogan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Pantaleon
Jun 12, 2023 -

Cerritos Nissan responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 06, 2023

I purchased Nissan Rogue from here and overall good experience. They take care even if something is left later. I am driving the SUV everything is good. More

by RaviSriv
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sales
May 09, 2023 -

Cerritos Nissan responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

February 08, 2023

BE VERY CAREFUL WHEN BUYING A USED CAR. We purchased a 2020 Nissan Rogue from Eric (who was great). However, only one fab (key) worked. It took us weeks of chasing after the manager (Thomas More

by bhedenberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Castro
October 28, 2022

Put on hold about 4 times for an extremely simple inventory check. Most options to call different departments didn't even answer. More

by Z buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Finley
Nov 04, 2022 -

Cerritos Nissan responded

We’re disappointed to hear of this as we want to provide our customers with great customer service. We want to address your inquiry properly but we are unable to identify you by this screenname to reach out directly. Please contact Angelica in Customer Service, at 855-971-8323 at your earliest availability.

September 17, 2022

Terrible labor. Did not do the job that was dicussed. Over charge and broke something from inside the vehicle. More

by LIZZY101509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Finley
Sep 20, 2022 -

Cerritos Nissan responded

Lizzy we take pride in delivering our customers a great experience so we’re disappointed to hear this. We are unable to identify you by this screenname but we would like to speak with you to gather more details so we can address your concerns. At your earliest convenience please contact our Service Director Johnny Marker at 855-971-8323.

September 03, 2022

Wanted to purchase the Z they had in stock. No return email on my request. More

by Scott
Recommend Dealer
No
Employees Worked With
Pat Finley
Sep 09, 2022 -

Cerritos Nissan responded

Scott, we apologize for any miscommunication on our part related to your inquiry. We’d be happy to speak with you, at your earliest convenience, please contact Angelica in Customer Service, at 855-971-8323.

May 09, 2022

The dealership was very friendly. During trade-in and purchasing of another car we had all of our questions answered. Our salesperson Malik Bakkar was very helpful through the who More

by gary279
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Bakkar
May 10, 2022 -

Cerritos Nissan responded

Thanks for your feedback, we hope you enjoy your purchase!

April 27, 2022

Started out with the car doesn't have remote start but the ad says it does... No Then they took 2000$ of my trade in equity to pay the previous owner DMV fees. They decided to not put my trade in equity More

by imove4u.rg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron carlson
April 25, 2022

This dealership is shady. They change the term on us behind our back and basically commited fraud. The finance manager super shady and kept redoing the contract saying oh sorr More

by ajh030986
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason, mustafee and steve