Cerritos Nissan

We started out on December 31 to buy a car and we did. The staff, including sales, finance and folks that wash the car were great. So far, except for getting shocked every time I get out of the car (whic The staff, including sales, finance and folks that wash the car were great. So far, except for getting shocked every time I get out of the car (which is really annoying), everything is good. JO Ellen Kerr More

The salesman I spoke with at Cerritos Nissan was a knew very little about the car I was interested in, yet claimed to be an expert mechanic and could answer any mechanical question, but was not able to do very little about the car I was interested in, yet claimed to be an expert mechanic and could answer any mechanical question, but was not able to do that either. Rather than tell me that he doesn't know, or will find out, he would give me inaccurate information, or tell me that options on the car are available, but really aren't except on different models. If I hadn't already known about the cars, I may not have realized that I was being lied to, but I definitely was. Please be careful if you need to go to this dealer. They do not know what they are talking about. Even the manager who came out to help, did not know the answers, then when the questions got too difficult, just disappeared and did not return. More

The service was excellant, they worked well with me on my financing. I would recommend them to anyone I am verry satisfied as a new customer.The staff treater me verry good they gave me options. I was not qu financing. I would recommend them to anyone I am verry satisfied as a new customer.The staff treater me verry good they gave me options. I was not quite sure exactly what model I wanted and what options I was searching for Jimmy Zayas the internet sales representive took time and allowed me to explore all the options at my disposal More

Went in to take my truck for a timing belt change and possibly other work. I obviously asked for a quote. I was told that it would be $900 for the work. I ask why that high? I told a bunch of junk, t possibly other work. I obviously asked for a quote. I was told that it would be $900 for the work. I ask why that high? I told a bunch of junk, that provably was memorized from a book on "how to sell your service at ridiculous high prices". We only used quality parts, blah, blah, blah. That it is competitive. Competitive? This quote was almost twice (that is almost 2x or almost 100%) more than the second highest quote I got from nearby shops. After talking a few more minutes they went from selling me their services to making me feel like I was cheap and then they started the scare tactics, that is when I left. Well I took it to a shop a friend recommended in Westminster and for less than the price of changing the timing belt at this dealer, they changes all the belts, installed a new water pumped(with new coolant), change the motor, transmission and differential oil, installed new air filters, new fuel filter, rotated the tires, check the air pressure of my spare tire, check my brake pads, change the plugs, topped off all the fluids and wash my truck in and out. And I even paid tax on all the parts (for less than the dealer price). Oh and all that with 12 month 12,000 miles warranty. Then I found out that the shop I used to service my Chevy normally works with Japanese vehicles and would of done the same as the dealer in Westminster but cheaper. Well I learn, do not even THINK of taking it to the dealer. More

me and my boyfriend were looking to trade in and get a used vehicle im a very picky person and did not see anything on the lot that caught my attention but thanks to alfonso he made getting a new vehicle used vehicle im a very picky person and did not see anything on the lot that caught my attention but thanks to alfonso he made getting a new vehicle possible. when we were looking at used cars. we are very happy with the service that we recieve from alfonso davila. More

the sales staff was friendly. the first time we came we spoke to collins and he was very thourogh with the questions we had. the rapport over the phone was nice, we spoke several times with collins and mar spoke to collins and he was very thourogh with the questions we had. the rapport over the phone was nice, we spoke several times with collins and mark. Then, when we went to close and buy, they were very efficient. the test drive is good. More

Unless your name is Earnhardt, you're probably like the rest of us that can't stand to buy a new car. I've purchased MANY and this was one of my better experiences. I originally was looking to buy a new rest of us that can't stand to buy a new car. I've purchased MANY and this was one of my better experiences. I originally was looking to buy a new Maxima and this dealership is close to my house and I wanted to buy from the dealership that would be servicing the car. It turned that I found a better equipped used one at Cerritos Nissan. I was trading in my Dakota - got a fair price. I haven't taken it in for service yet but I'm sure I'll go back. More