Cerritos Nissan

With the exception of the loan rate, we are satisfied at this time with the purchase. So far we love the car and its looks. this time with the purchase. So far we love the car and its looks. More

As a customer, just will like to take my time to thank your staff member Peter Chavez which is trained to provide the best customer service experience for our guests on a daily basis. I know I have many d your staff member Peter Chavez which is trained to provide the best customer service experience for our guests on a daily basis. I know I have many dealers to choice from to take my car for service when it’s needed or when things might not run as perfectly as we intend them too. I very much appreciate the opportunity to serve me again with an excellent experience on my 2005 Nissan Maxima. Keep the good work! More

Had been looking for a nice and cheap in price vehicle for the past 3-weeks. I located your dealership and was looking in your web site for an Altima when I located just what I wanted. I did drive 1 hour for the past 3-weeks. I located your dealership and was looking in your web site for an Altima when I located just what I wanted. I did drive 1 hour away to be able to get a good bargain at Cerritos Nissan. Leo took great care of us and was very patient as we test drove the Nissan Altima. Leo, thank you for staying late and seeing us through all of the car transaction. You were able to work the car into our budget pricing. I will definitely let my friends know about your service and hope to deal with you in the future. More

Service call was motivated by a recall notice to fix a behind the dash air conditioner blower fan that until it was fixed I hadn't it thought in need of repair. The air conditioning system works better th behind the dash air conditioner blower fan that until it was fixed I hadn't it thought in need of repair. The air conditioning system works better than before when I though it worked just great already. My service advisor Peter Chaves took the time to explain why the recall repair was being done and what it entailed. He even apologized for the length of time the repair would take (2 hours) because they had to get behind the dash to do the repair/replacement. I spent the next hour and 45 minutes reading in a quiet and clean waiting area inside the dealership. Several employees passed by during my stay and were all very cordial and friendly, either saying hello, offering something to drink, or just smiling. It was nice to be in such a friendly atmosphere. Repairs were done 15 minutes sooner than initially anticipated and when my vehicle was returned repaired it was even washed, thank you very much. Overall great dealership, great people and a great experience. I will be back. More

We had a positive experience purchasing the car although we were left wandering around for a little too long at the beginning. Also, the price on the sticker changed once we entered the door. We are happy w we were left wandering around for a little too long at the beginning. Also, the price on the sticker changed once we entered the door. We are happy with our purchase snyways. More

I took my Nissan to cerritos nissan for service and was very happy with the outcome. Dan Millhouse was my service advisor and displayed a level of customer service that was above and beyond anywhere else i very happy with the outcome. Dan Millhouse was my service advisor and displayed a level of customer service that was above and beyond anywhere else i have been. More

I am happy I purchased my Altima at Cerritos Nissan. I am always contacted when my car is due for an oil change. They also call me after to see how my visit went. I was worried I was not going to be able to always contacted when my car is due for an oil change. They also call me after to see how my visit went. I was worried I was not going to be able to afford to have my tires rotated, it turned out I didn't need to because it came free with my gold membership. My Service Consultant, Dan Millhouse asked if I had any coupons to do that for me, but remembered that I was a gold member. During inspection, he called me and notified me regarding my brakes. I did forget about my brakes and procrastinated on them. He was able to fix my brakes and it didn't take all day either. I love bringing my car in every time because the even wash and vacuum your car free! Dan even got my license plate screwed on for me. I always get a run down of my cars diagnosis, and I feel safer to know what my car needs or has had done to it. I even got an email from Dan when I got home regarding my cars diagnosis. The staff always makes me feel like I live in a close knit community, they make me feel like family and that is why I decided to rate them on this site. Thanks again Cerritos Nissan, Edgar Quevedo More

AMAZING environment. The sales person Mitch was awesome. Friendly and put up with my life's story. Which I'm pretty sure bored him to death. I had several phone conversations with Mitch that helped me with Friendly and put up with my life's story. Which I'm pretty sure bored him to death. I had several phone conversations with Mitch that helped me with my decision. He was detailed and there wasn't a question that I asked he didn't know the answer to. I spoke to several sales personnel and they were all great. Another gentleman there was very nice too. I think his name was Richard--he seemed fun. I guess you can say he was like a very formal clown. He made everyone laugh. The finance guy Adolfo Simoni was awesome!! Great attitude overall and plan to take my mother to Cerritos for her next purchase. Thanks Everyone!!! Oh and there internet is Fantastic!!! Grace was very sweet on the phone. Sadly I never met her. More

I recently took my vehicle over to Cerritos Nissan for my regular service and a recall notice that I received in the mail. I called and made an appointment with Dan Millhouse, whom I usually see. I just wa regular service and a recall notice that I received in the mail. I called and made an appointment with Dan Millhouse, whom I usually see. I just wanted to say what a professional and friendly team member you have at Cerritos Nissan, named Dan Millhouse. Dan has always gone above and beyond to deliver superior customer service. Dan definitely should be recognized for everything that he does. I am 44 years old and I am a Manager at a local Bank so I know what great customer service is like. Dan exemplifies the customer service experience that I remember years ago when ever you walked into an establishment. He really takes pride and ownership in following up with your requests and is so happy and energetic to work with. Thank you Dan for helping me with the service on my vehicle. You are truly an asset to Nissan and the Cerritos Team. Keep up the great job. I truly think you should be in Management Dan. You have a great personality and seem like you are able to work well with just about anyone. I sure hope your manager and executive team keep this email. You deserve it. Thank you again and I will see you in the next few months for my next check up. Rodney Holder Nissan Client More

The Service Staff and Representatives are very professional individuals whom take pride in their jobs. Their dedication and focus on customer service outwieghs any other dealership that I have had professional individuals whom take pride in their jobs. Their dedication and focus on customer service outwieghs any other dealership that I have had to deal with. I would highly recommend my friends and family to use Cerritos Nissan. More