Cerritos Nissan

I WENT TO BUENA PARK NISSAN FIRST I HAD A VERY BAD EXPERINCE THERE FOR THREE HOURS WHEN I LEFT I WAS DRIVING HOME AND I HAD TO USE THE BADTHROOM SO I STOP AT CERRITOS NISSAN AND WHILE I WAS IN THE RES EXPERINCE THERE FOR THREE HOURS WHEN I LEFT I WAS DRIVING HOME AND I HAD TO USE THE BADTHROOM SO I STOP AT CERRITOS NISSAN AND WHILE I WAS IN THE RESTROOM MY HUSBAND EXPLAIN TO SHANT WHAT HAPPEND AND WHEN I CAME FROM THE REST ROOM SHANT WALK UP TO ME AND SAID DON'T WORRY I'M GOING TO TAKE GOOD CARE OF YOU TODAY NO ONE LEAVES HERE WITH OUT A CAR AND BOY WAS HE RIGHT NOT ONLY WAS HE GOOD BUT HE GOT ME THE CAR I REALLY WANTED A NISSAN ALTIMA AND THEY MATCH MY LOAN I HAD ALREADY HAD FROM ROADLOANS.COM WHEN YOU ARE IN NEED FOR A CAR CERRITOS NISSAN IS THE PLACE TO GO AND ASK FOR SHANT KRIKORIAN AND WHEN I LEFT SHANT HAS BEEN CALLING ME ASKING ME HOW THE CAR IS DRIVING AND AM I HAPPY WITH THE CAR YOU CAN NOT ASK FOR BETTER CUSTOMER SERVICE THEN I RATE CERRITOS NISSAN WITH 100% More

I went in to look for a pre-owned and left with a brand new car!!! The service was great from the moment I walked into the building until I drove off the lot with the car. The entire team was awesome and m new car!!! The service was great from the moment I walked into the building until I drove off the lot with the car. The entire team was awesome and made the entire experience one I'll never forget. I would highly recommend this dealer More

I am a first time new car buyer and have been to two competitive dealerships prior to going to Cerritos Nissan. My husband was not even interested in the Nissan brand itself until we visited the friend competitive dealerships prior to going to Cerritos Nissan. My husband was not even interested in the Nissan brand itself until we visited the friendly Cerritos Nissa dealership. Jeff Robertson our salesperson was terrific. He was well informed about all of the car features as well as the ratings. Unlike our other dealership experiences we were allowed to test drive many vehicles without being pressured or made to feel bad. By the end of our experience my husband and I had a completely different and positive feeling about the Nissan brand and are now considering buying one in the near future. It was nice not to feel pressured and we look forward to future dealings with the Cerritos Nissan dealership and Jeff especially. More

We went to purchase a pathfinder. new or used. leaning towards new because of the vppe plan at work. the sales man and finance guy literally took less than 15 minutes to tell us that they could not work w towards new because of the vppe plan at work. the sales man and finance guy literally took less than 15 minutes to tell us that they could not work with us. They wanted to sell us the car they wanted, the color they wanted . They didnt even try to make us an offer. We didnt even have a chance to tell them we were pre approved. They were just rude. So we drove to west covina the same day and there we bought our new 2012 pathfinder. I have never had such horrible service at a dealer as I did at cerritos.They were even pushing us to lease a vehicle. I've purchased two nissans at west covina and will now always go back to them because of their service.The difference was night and day. West covina also manged to get us an amazing 2.9 apr on our loan. love them. cerritos should learn from them. I will never recommend Cerritos for buying a new car which is a shame because we have been servicing our vehicle with them for years. More

I can't express the gratitude I have towards the people of Cerritos Nissan. I took my family on a vacation over Presidents Day weekend to celebrate my daughter's birthday. While driving down from the Bay of Cerritos Nissan. I took my family on a vacation over Presidents Day weekend to celebrate my daughter's birthday. While driving down from the Bay Area our truck broke down and we did not feel that it would be safe to drive it back north. I put another vehicle on hold at another dealership before I stopped in at Nissan. I was lucky enough to meet Wally Awad who was very understanding of my situation. He was great right from the beginning. He was kind enough to take a test drive from Cerritos to the hotel I was staying at in Anaheim, about a 40 minute adventure, so I could show my wife the car before I purchased it. While waiting for the Kia Borrego to be detailed and the paperwork to be completed I was introduced to Richard and Robert, both in management and they too were great. When the paperwork was ready they sent me to the finance dept were I met Sarah Choi, again another great person who also understood the importance of getting back to my family quickly. I have bought about a dozen vehicles from dealerships in the past 20 years and I have never walked away feeling like I met good people. I usually walk away feel a bit used. I am 100% serious that the next time I'm in the market I will actually drive the 6 hours to do business with these guys again. I'm sure my family won't mind another trip to Disney anyway. More

I rate this dealership a 10 the sales person Grace C. was very helpfull and freindly I would recomend this dealership to friends and family very helpfull and freindly I would recomend this dealership to friends and family More

This dealership has been amazing to me since I purchased my new Nissan, even though I didn't buy it here. I had recently had some warranty maintenance performed at another dealership, and after discovering my new Nissan, even though I didn't buy it here. I had recently had some warranty maintenance performed at another dealership, and after discovering some issues, I came to Cerritos Nissan. Service Adviser Jeff Nomura shined with amazing customer service, and quite literally went above and beyond in helping me resolve an issue and keeping me from a very pricey repair. I can't rave about this dealership enough, and I wish to convey my regards to all involved. Keep up the great work. More

This is my second Nissan I bought because of Shawn Munoz. My first experience with him was so stress free at Universal City Nissan that I drove 2 hours to get to him at Cerritos Nissan. He is such a pro. My first experience with him was so stress free at Universal City Nissan that I drove 2 hours to get to him at Cerritos Nissan. He is such a pro. There is no haggling and he is so honest and upfront about all the cost. This time at Cerritos Nissan I also worked with Richard Vasile and David Jimenez. Richard was incredibly helpful and friendly. David took the time to go through the entire car with me and even helped me program my address into the GPS system as well as link my blue tooth to the car. The entire process from beginning to end was incredilby efficient. They sent me on my way with a full tank of gas and an apointment in the service department for my first service for free. Very excellent dealership, people and service. I would highly recommend them to any looking for a car. More

We just wanted to share our service experiences with We just wanted to share our service experiences with Cerritos Nissan. Jeff Nomura has been our service advisor for the past several years since We just wanted to share our service experiences with Cerritos Nissan. Jeff Nomura has been our service advisor for the past several years since we bought our car in 2003. He is a fantastic employee. Jeff always has a great attitude, sense of humor and is devoted to taking care of our service needs every single visit. He is loyal and dedicated and has exceptional people skills. We love doing business with Jeff. Never let him go! He is wonderful. Thank you, Greg and Lisa Levanas More