Cerritos Infiniti

I wrote a previous review involving my purchased of a used G37 from Sang Cho of Cerritos Infiniti. However, as I was waiting for the paperwork for the car to go through, Sang took my parents to the bank used G37 from Sang Cho of Cerritos Infiniti. However, as I was waiting for the paperwork for the car to go through, Sang took my parents to the bank to get cash for the down payment. They went in a used EX35 that was on the lot, and my mom fell in love with the car. So the next day, my parents went back to the same dealership, and bought our second Infiniti in two days. We got the same great service we received last time and my mom was ecstatic about the deal she got. Again, highly recommended. More

The customer service was a very good experience. The employee made us feel very comfortable and welcomed. I enjoyed the time staying at the infiniti dealership, would highly recommend purchasing or leas employee made us feel very comfortable and welcomed. I enjoyed the time staying at the infiniti dealership, would highly recommend purchasing or leasing a vehicle. Thanks to Sang Cho for helping use with our, you couldn't have been any friendlier. More

I went to this dealership twice, once while I was visiting several dealerships to test drive their vehicles, and the second time to actually purchase the Infiniti G37. Both times I had Sang Cho to wa visiting several dealerships to test drive their vehicles, and the second time to actually purchase the Infiniti G37. Both times I had Sang Cho to walk me through the traits and benefits of each vehicle, and he was very helpful. During the test drive, he clearly explained the functions of the car as well as available pricing plans. Unlike some of the other salesmen in the other dealerships I went to, he told us everything we wanted to know about the vehicle without being overly talkative, allowing me time and concentration to get used to the car. While we were making the deal, he was very patient as my parents and I kept going back-and-forth in Cantonese, talking about whether we want it or don't want it and what prices we would be satisfied with. Overall highly recommended. More

Michael Stafford is definitely the guy you want to work with. I reached out to a number of dealerships about a month ago when I first began researching the G37 Coupe 6 MT. He presented me an offer, but with. I reached out to a number of dealerships about a month ago when I first began researching the G37 Coupe 6 MT. He presented me an offer, but I needed more time to understand the market and make up my mind. Two weeks later, when I began looking in earnest, I again contacted various dealerships. Mike remembered working with me and made, by far, the most competitive offers on the car. We worked mostly on the phone over two weeks as I weighed a number of different choices, and throughout, Mike was diligent about reaching out to me every few days, answering my questions, and allaying any concerns. Our conversations were always friendly and low pressure, even when we were at an impasse. When I finally walked into the dealership to pick up the car, Mike had prepared all paperwork (and there weren't any unpleasant surprises) and we were in and out within an hour. The finance guy also didn't attempt to up-sell frivolous add-ons, which I appreciated. This was easily my smoothest car transaction to date. . I got a great deal on my car and I'll definitely be referring Mike to my friends and family. More

too much time was spent negotiating the sale...in essence, we were at the dealership for approximately 7 hours!! We told the salesperson we did not want to hassle over the price for our trade in, an essence, we were at the dealership for approximately 7 hours!! We told the salesperson we did not want to hassle over the price for our trade in, and we did not want to be there for an extended period of time..however, our efforts were met with negative results..we were there for approximately 7 hours...wow!! More

Sang Cho was very friendly and informative when showing cars to me and my parents. Most importantly, he tried his best to help us out with getting the best deal possible and he remained patient when my par cars to me and my parents. Most importantly, he tried his best to help us out with getting the best deal possible and he remained patient when my parents were constantly asking for a lower price than what could be offered. Overall, great service and both my parents and I walked out happy! More

I saw a television ad for the g37 lease program and I walked in to check the car out. I was expecting the typical high pressure, bait and switch that I would get with other dealer visits. What I got was walked in to check the car out. I was expecting the typical high pressure, bait and switch that I would get with other dealer visits. What I got was the complete opposite. Sam was very professional and sincere throughout the whole process, he answered all of our questions without trying to upsell me on useless options. He showed me the car I was interested in the three colors that i liked most. To finish it off, he even told me about a loyalty incentive that I wasn't even aware I qualified for. The finance manager took the same no nonsense, friendly approach. It was a seamless transaction and would gladly recommend them to anyone. More

My wife and I initially went in to Cerritos Infiniti to do some research as her lease was ending in the next few weeks. As we approached Sam Rabadi greeted us and was very knowledgeable and personable. O do some research as her lease was ending in the next few weeks. As we approached Sam Rabadi greeted us and was very knowledgeable and personable. Our research soon turned into a test drive and a seat to talk over numbers (their expresso machine is outstanding by the way). Sam sat us down and gave us a soft estimate of figures without running our credit. My wife and I have been through the purchasing and leasing of cars a total of over 15 times and it really irks me when sales reps act like we haven't heard the same dealership "lingo" over and over again. Sam Rabadi cut out all of the back and forth and "mumbo jumbo" and got us a vehicle. Those estimated numbers without running our credit turned into accurate payments. Smoothest process we have had yet. Thank you to Sam and Mr. Ali Khan for crunching the numbers making both parties in agreeance. More

Sam and Ali were fantastic. they went above and beyond to make sure I got the car i wanted and it was a great experience all around. to make sure I got the car i wanted and it was a great experience all around. More

Ryan was a very professional, knowledgable young man. I did NOT go in to buy, rather preview cars prior to my current lease end. Ryan was helpful in the otherwise stressful annoyance of car dealerships. I did NOT go in to buy, rather preview cars prior to my current lease end. Ryan was helpful in the otherwise stressful annoyance of car dealerships. I ended up walking out with a new car because of him. More