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Cerritos Infiniti

Cerritos, CA

4.9
241 Reviews

18707 Studebaker Rd.

Cerritos, CA

90703

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Showing 241 reviews

January 10, 2021

Great Job, done well and on time i will return for any additional service. I would like to receive additional discounts because I am a loyal customer.. More

by raspro18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alias
Jan 11, 2021 -

Cerritos Infiniti responded

Thank you for the great review and 5-stars!

November 12, 2020

Exceptional care taken to keep customer informed make sure they treated well , kept in the loop of anything changes. Covid 19 precautions followed & explained , felt secure / reassured More

by Misomeme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcee
Nov 13, 2020 -

Cerritos Infiniti responded

We are so happy to hear your experience at our dealership was a great one! We really appreciate you taking the time to share this!

August 25, 2020

Nice clean place, great service, great people. Customer service is excellent, I really appreciate when I was told about a problem I didn't know about. Very much appreciated More

by Peter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Yarber
Aug 25, 2020 -

Cerritos Infiniti responded

Thanks for the positive feedback and 5-star rating, Peter!

August 18, 2020

Best service. The knowledge of the service department is always an A+. I like the service here and will come back without hesitation. Shout-out to John Yarber. More

by veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yarber
Aug 19, 2020 -

Cerritos Infiniti responded

We really appreciate the 5-stars and positive review about John, Veronica!

August 10, 2020

Love coming to Cerritos INFINITI. Edwin and Andres make the trip worth while. My vehicle is always fixed right the first time! I am a customer for life. More

by Bigheaddonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stephens, Grace Cerince
Aug 11, 2020 -

Cerritos Infiniti responded

We appreciate the 5 stars and this awesome feedback! Thank you for being a loyal customer!

June 14, 2020

I live 3 miles from Infiniti in Torrance.South Bay Infiniti was outstanding but when they sold out I went there once and didn’t even let them work on my car. Been going to Cerritos every since and lov More

by JT
Recommend Dealer
Yes
Employees Worked With
John Yarber
Jun 15, 2020 -

Cerritos Infiniti responded

We appreciate this great feedback and 5 star- rating, JT! Thanks for being a loyal customer!

June 02, 2020

Best dealership by far all employees very courteous and helpful with any questions you might have and service always on top of anything your vehicle might need. More

by Gabrielbarraganjr
Recommend Dealer
Yes
Employees Worked With
Rick Ochoa, Bill Stephens, Grace Cerince, Marcy Vargas, Issac Diaz
Jun 02, 2020 -

Cerritos Infiniti responded

Thank you for the great review and 5 stars, Gabriel! We appreciate you sharing this feedback about our staff!

April 09, 2020

NEVER AGAIN !!! They told me my down payment was to pay for my License, Fees and Registration, when I received my Registration It is due in a few months. Disappointin More

by consumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Valarie in Sales, Ali finance manager
Apr 10, 2020 -

Cerritos Infiniti responded

Hello, the reason you had to pay for license fees is because when you purchased the car the plates were still current and you were able to use that registration for free until the plates were to be renewed. We could not renew the registration until they were about to expire. You received several months of use for free. If you have any questions, please give me a call at a time that works best for you. Thank you. - Bill Stephens, General Manager, 562-345-1333.

February 22, 2020

I had a great experience at Cerritos auto Square great service great people. I was very satisfied with the SUV, I love the service they gave me the last three years ago and present. Thank you. More

by zaragoza69
Recommend Dealer
Yes
Employees Worked With
Grace Cerince
Feb 24, 2020 -

Cerritos Infiniti responded

We really appreciate the great review and 5 star- rating, Zara! Congratulations on your SUV!

February 08, 2020

Es un lugar perfecto para hacer una proxima compra y definitivamente vas a optener la ayuda que necesitas y su personal va a responder a las preguntas que tengas en lo personal lo recomiendo More

by Fernando_sanchez1979
Recommend Dealer
Yes
Employees Worked With
Jesus Vital
Feb 13, 2020 -

Cerritos Infiniti responded

We truly appreciate the 5 star- rating and awesome feedback, Fernando!

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