Cerritos Infiniti

I came into Infiniti with a car in mind to test drive and possibly purchase the same day. Sang Cho approached us immediately and found out the reason for our visit and quickly let me know he was there to as possibly purchase the same day. Sang Cho approached us immediately and found out the reason for our visit and quickly let me know he was there to assist me with anything and answer my questions. I really appreciated that he didn't come off pushy at all. He really was there to answer my questions and made me feel comfortable. Another thing I really liked about Sang was that he didn't talk to me like I was a female purchasing a car. I went to several dealerships and because I am a female the sales person would only speak of how pretty a car is or what cute amenities the car had. Sang showed me those but that wasn't the main focus. We went over how many cylinders the car was, the horsepower, the gas mileage, how the drive is on and off the freeway and also how it compared to other luxury vehicles. During the purchasing part of the transaction Sang was completely patient with me. I went through about 3 or 4 different car colors before I made a decision. He could have easily become frustrated with me. But he didn't show any signs up frustration. He was completely patient and he let me know that I needed to be completely happy with the color so he understood and was ok with my indecisiveness. Through the 3 or 4 hours at the Infiniti Dealership Sang was there by our sides helping us in anyway he could. Even after the purchase and days later Sang has reached out to make sure that I am enjoying the car and followed up to see if I had additional questions that may have came to mind after I left. More

The customer service at the dealership was great. Sam was very kind and respectful. He kept our needs in mind and worked to find a vehicle that suited our needs. He was attentive at all times and made sure very kind and respectful. He kept our needs in mind and worked to find a vehicle that suited our needs. He was attentive at all times and made sure we were comfortable. I would definitely recommend Sam to friends and family. More

Mr. Ken Carter was the nicest, friendliest, and most patient agent i worked with. My dad and i searched for a car suitable for me for 3 weeks or more and have been to 8 dealerships (2 honda, toyota, aud patient agent i worked with. My dad and i searched for a car suitable for me for 3 weeks or more and have been to 8 dealerships (2 honda, toyota, audi, bmw, lexus, 3mini) and honestly, he was the best out of all the agents i had spoke with. I will not only recommend Cerritos Infiniti, but I will also make sure I recomment them to Ken. Dealing with me & my dad is not easy but he stayed so understanding all through out our stay in cerritos infiniti. Honestly, i couldnt have asked for a better service. Personally, we know a few agents as family friends but we chose to close a deal with Ken, whom we just met that same day i bought my car. More

David Baker assisted me with a beautiful 2008 G37 coupe. David was very professional and knowledgable about the car and never rushed me into making a decision. He was curtious of my time and the transaction David was very professional and knowledgable about the car and never rushed me into making a decision. He was curtious of my time and the transaction moved quickly. Also, Paul in finance was extremely helpful and that process couldn't have gone smoother. I would Highly recommend Cerritos Infiniti and David Baker. Great car buying experience! Thank you very much, I really like my G-coupe. Brian W. More

Sang impressed me by promising he would take care of my worries about purchasing a used car and any problems that might "pop" up. Sang checked the service dept in regards to my 50/50 warranty - I wanted to worries about purchasing a used car and any problems that might "pop" up. Sang checked the service dept in regards to my 50/50 warranty - I wanted to be sure if I had any problems with the car the dealership would take care of them. More

The sales transaction was great. Both Mike Stafford and David Baker were super helpful and made the whole experience relaxed and easy going. I wish I could say the same about the service department. We m David Baker were super helpful and made the whole experience relaxed and easy going. I wish I could say the same about the service department. We made an appointment to drop off the car for 6 hours to have the alarm and finishing touches added to the car only to find out at 5pm (after I called for status on the car) that the technician who does the alarm system never came in. Why would you schedule my appointment and not have all the parties that needed to be present to make this happen.I appreciate having a loaner car but that's besides the point. More

Best experience with Cerittos Infinity and Sales Rep. Mr. Sang Cho. This is my 3rd time experience with Cerritos Infinity. I definitely recommend this dealer to everybody. Sang Cho. This is my 3rd time experience with Cerritos Infinity. I definitely recommend this dealer to everybody. More

My overall experience with Cerritos Infiniti was great! The staff went above and beyond with our request and really listened to what we wanted. Sam was great with my kids, which made buying my car enjoyabl The staff went above and beyond with our request and really listened to what we wanted. Sam was great with my kids, which made buying my car enjoyable and memorable, the way car buying should be. I thank Cerritos Infiniti for the great deal and my beautiful new JX! More

I have to rate my experience ! Sale did not go through on particular used vehicle I was looking at . But my experience was very pleasant . Why rate this dealership if no sale ? I have bought many used cars i particular used vehicle I was looking at . But my experience was very pleasant . Why rate this dealership if no sale ? I have bought many used cars in my lifetime and had many negative experiences ! Typical make you feel stupid , where are you coming from with that offer , trying to break you down for hours , somebody else is coming down to buy it later , etc etc etc . The typical ploys . Her I was treated like a real human ! Haven't seen that in years . I low balled and they high balled , but to my surprise no seem to get offended , no name calling , no dirty looks & no trying to sweat me ! My sales guy ( Robert Crow )was quite cordial with me . Should another vehicle come to this dealership that catches my interest , I would not hesitate to come back because of the respect I got here ! More

I came to this dealership with my friend who wanted to check out the "G" sedans. Sang came out and greeted us and showed us a 2012 G25 Journey. My friend took it for a test drive, liked it but was stil check out the "G" sedans. Sang came out and greeted us and showed us a 2012 G25 Journey. My friend took it for a test drive, liked it but was still in the process of checking into other brands. Sang understood and gave us further details on this car including the G37 which has more power. Before leaving, my friend and I were given a brochure and business cards and my friend was told to check back once he made a decision on considering the "G" and he will work with us. There were never any pressure to "sell" on the spot. This is one of the better experiences that I had in visiting a dealership. I would recommend this dealership to my friends and have them check with Sang if they want to consider an Infinity. More