Cerritos Infiniti

We had a great buying experience the staff was good in helping us thru all the paper work and financing , Mr. Cho did a lot of running around for us to complete the deal thank you............... helping us thru all the paper work and financing , Mr. Cho did a lot of running around for us to complete the deal thank you............... More

Usually negotiating with a car dealership is one of the least favorite activities on people's list of things to do. I know it has been on mine. Not this time.... This was the most fun I've ever had buyi least favorite activities on people's list of things to do. I know it has been on mine. Not this time.... This was the most fun I've ever had buying a car! Maybe it was the people involved, the particular car, the vibes swirling round that crisp Saturday afternoon, or maybe it was a combination of the three. Call it car karma--something was definitely different about this experience, this place, and this time. I saw this Infiniti M35 on the internet ads early Saturday morning and exchanged a couple of brief emails with Michael Stafford about the color of the car as it was not listed in the ad. When I arrived at Cerritos Infiniti and met Michael, I was very much put at ease by his personal and professional demeanor. There was no pressure whatsoever. He was very patient in explaining all the features of the car to me, listening to my story, working with me to forge a workable deal. And he was personable and funny--we clicked and he made sure I was comfortable throughout the process. I enjoyed working with him as a person. Even as he was doing his job, the mantle of "salesman" was not oppressively evident. This is the mark of a man doing a job he enjoys and doing it well. I appreciated that about Mr. Stafford. And I appreciate Cerritos Infiniti that they would value customer service so much that they hire people with nuanced sales talent and people skills over high pressure, hard-driving types. I also want to comment Paul Kim in Financial for his calm, easy, no pressure, no rush approach to completing the process. I enjoyed working with him as well. Cerritos Infiniti, you have quite a team there if everyone on staff is even close in demeanor and ethics to these two gentlemen. I feel like I have two friends I want to say "hello" to when I visit the dealership over the coming years! Sincerely, Peggy Eaton More

This dealer is most near from my home area and my friend recommended this dealer. Mr. sang Cho was very kind enogh for me to choose, buy ex35. Mr. Cho was too professional to explain about this car in d recommended this dealer. Mr. sang Cho was very kind enogh for me to choose, buy ex35. Mr. Cho was too professional to explain about this car in detail. I am very satisfied with my new car ex35s design,performence ,power and much more. I would like to recommend this dealer and mr. cho to my friends. More

I bought new Infiniti G37 Coupe. The experience was great. I was assisted by Eric McCance which was outstanding! Eric is very professional, knowledgeable and above all- honest. He answered all my quest great. I was assisted by Eric McCance which was outstanding! Eric is very professional, knowledgeable and above all- honest. He answered all my questions, was very patient with me, and made all the purchasing process easy and smooth. If you are looking to buy a car, I would recommend with all my heart to choose Eric McCance as your salesman. More

I'm very happy with my G 37 auto purchase and the seamless process. John and Sang were extremly helpful. Thanks for the First Aid Kit! seamless process. John and Sang were extremly helpful. Thanks for the First Aid Kit! More

I want to take this opportunity to notify all prospective car buyers that Michael Stafford is the dealer you want to work with and that the entire Cerritos Infinit team is outstanding. Michael first as car buyers that Michael Stafford is the dealer you want to work with and that the entire Cerritos Infinit team is outstanding. Michael first assisted me over the phone and I was so impressed with his business acumen that I knew I would end up purchasing a vehicle from him. I would like to acknowledge Michael as he was always helpful, very professional, and had endless patience with my constant questions and concerns. He ultimately provided a final product that truly pleased me. Michael is an asset to the entire Cerritos Infiniti team and he will always have my business. More

After having it up to HERE with 3 other dealerships, my girlfriend suggested I try Cerritos Infiniti, where she is currently leasing her 2nd car from them. Readers digest version: I HAVE NEVER BEEN HAPPIER girlfriend suggested I try Cerritos Infiniti, where she is currently leasing her 2nd car from them. Readers digest version: I HAVE NEVER BEEN HAPPIER!! After practically begging Mercedes to sell me a car for two weeks (all I got were canned email responses), after dealing with 2 other dealerships who approved me for a loan but were ripping me off on the interest rate, I went to Cerritos Infiniti. I have driven or been in almost every car...I had my heart set on a BMW but after driving the Mercedes it felt a little more roomie although the ride wasn't as smooth. I was torn. I have never been in an Infiniti....it wasn't even on my radar. That was my first mistake. This car (I got the FX) drives like a dream...it feels solid on the road, tons of room on the inside, luxurious....I don't even know how to describe it because I have never driven something like this. It's incredible. Michael Stafford was my sales guy. No pressure...no hard sell. He happily showed me and let me test drive so many cars. I had my heart set on a sedan, I'm glad my friend was with me. She knows me and gently guided me toward the FX. It's a beauty and even though it wasn't the most expensive car I looked at Michael was so cool when I decided on that particular one...didn't try to up sell me. Well, he's just cool, period. He took such good care of me, from start to finish and beyond. My husband is in sales so I'm pretty savvy when it comes to telling if I'm being hussled. I've never had treatment like this at a car dealership before. From the minute I walked in and was greeted by the receptionist, every single employee I encounterd all the way to the finance guy (I can't remember his name but he was awesome) everyone was happy and friendly. It must be a great place to work! I was especially impressed when Bill Stephens (the GM) repeatedly checked in from start to finish just making sure things were going smoothly. He's a hands on guy and you can tell he cares his customers are happy. Not only did they make sure that I was legitimately happy with what I was driving away with, they made the buying/financing process painless. They clearly explained the extras I was offered (gap insurance, extended warranty, etc), the interest rate they gave me was 1/2 of what any other dealership I had been approved at gave me. I walked out of here knowing exactly what I had just purchased. I don't put miles on my car very fast but I can say in all honesty that I am looking forward to the day I get to go hang out while I get an oil change. :) More

Usually, for my family, going to a car dealer means hours of pointless arguing with an end result of essentially nothing. However, not this time. Sang and Luis made the whole process of getting a new car qui of pointless arguing with an end result of essentially nothing. However, not this time. Sang and Luis made the whole process of getting a new car quick and simple. They were friendly and quick to answer all of our questions. In the end, we went home in the brand new JX35 we wanted, for an awesome price. If you ever want a new Infiniti, go find these two! More

Great experienced they took time to show all the driver assistant controls, all the sensors and everything our car came with. They were friendly and courteous. assistant controls, all the sensors and everything our car came with. They were friendly and courteous. More

I really liked that they have really tried to match my price range with honest work. The paper work was little bit complicated than usual but it was overall good experience buying the car. price range with honest work. The paper work was little bit complicated than usual but it was overall good experience buying the car. More