Cerritos INFINITI

great experience purchasing my new car ricardo help me a lot with all my questions and concern personal involve was very friendly, he did a great job with the delivery with my new car. lot with all my questions and concern personal involve was very friendly, he did a great job with the delivery with my new car. More

I had a great experience when I bought my Toyota Camry from Ricardo Rodas. He was very friendly and I did not feel any pressure to buy from him. I got a great price and they got me the finance that I ne from Ricardo Rodas. He was very friendly and I did not feel any pressure to buy from him. I got a great price and they got me the finance that I needed. Very happy overall. More

I can say my experience at Cerritos Infiniti was the best of all dealerships I visited in the past. The amount of time I spent there deciding which "G" I wanted, you would have thought I was moving in. Sales of all dealerships I visited in the past. The amount of time I spent there deciding which "G" I wanted, you would have thought I was moving in. Sales Consultant Michael Stafford was the "BEST", he made my car buying experience memorable. Being there with my husband and kids made it comical, in that Michael Stafford came back with some number with anticipation of a response,there was a moment of silence and my 3 years old son looked at me and my husband and said, "Say something".....That was hilarious. Michael bought my kids snacks, he joked with them and expressed how much he loved kids. So don't think twice about bringing the kids, ask for Michael. I bought my car (G25 2011)in Aug. 11 and I still communicate with him with any questions and/or concerns about my car. I did leave room for more bells and whistles for my next Infiniti purchase and me, my husband and the kids will be back to see Michael again. I would recommend Mr. Stafford to any one that finds Infinifi attractive. I want to give a shout out to John & Ali, you all were the best and I would say, "It a good thing that the Merren's are mentioned in your meetings". We'll be back and I will give you enough time to work out the sweetest deal. So people see Mike, Mr. Michael Stafford Jr @ Cerritos Infiniti. Vrooooooooooooom!!!! More

I was looking to lease an Infiniti and had a very tight budget to work around. I spent a couple weeks emailing every Infiniti dealer within 50 miles, and Rachelle Schroeder at Cerritos Infiniti was by far budget to work around. I spent a couple weeks emailing every Infiniti dealer within 50 miles, and Rachelle Schroeder at Cerritos Infiniti was by far and away the most responsive with the best offers. Rachelle made sure that I understood all the details involved and went the extra step to make sure I was happy. I would recommend Cerritos Infiniti to anyone looking for a great deal, and if you have the option ask for Rachelle. More

I recently bought an 07 M from Carmax. John Yarber @ Cerritos Infiniti treats me as though I bought the vehicl new from thiem. I've been in for service/maitenance several times and I'm always thrilled w Cerritos Infiniti treats me as though I bought the vehicl new from thiem. I've been in for service/maitenance several times and I'm always thrilled with the service and work. I even bought new tires and their price beat all the so called discount tire outlets. John is the best service person I've ever worked with. I wish I'd have gotten an Infiniti earlier in life as the car is phenomenal as is the level of service I ALWAYS receive at Cerritos. Keep up the great work John and many thanks! More

2 Words. Class Act. I would like to applaud Mr. Ed 2 Words. Class Act. I would like to applaud Mr. Ed Foutch (Internet Sales Manager) who went over and beyond his defined job responsibilities to as 2 Words. Class Act. I would like to applaud Mr. Ed Foutch (Internet Sales Manager) who went over and beyond his defined job responsibilities to assist me in the purchase of my new 2011 G37 Coupe. In a time where Quality Customer Service is almost non-existent, I was super impressed that Mr. Foutch took the time to talk to me and ask questions about my needs. He genuinely demonstrated an interest in what I was seeking in a quality product. In the past, I had very bad experiences when purchasing cars from other dealerships. Mr. Foutch was up front and honest regarding the entire purchase transaction and made my car buying experience very convenient and enjoyable. I was very satisfied with the quality product, exceptional customer service and competitive price that I received at Cerritos Infiniti. Infiniti has come a long way since they introduced their product in North America in 1989. Infiniti has produced a product that in my opinion surpasses other car manufacturers in Quality, Style, Technology, Luxury, Value and Customer Service. I'm proud to be part of the Infiniti family and look forward to many great memories and purchases. Mr. Foutch is a true professional. I am also a firm believer of the Infiniti MIssion Statement: Infiniti is like no other. We build cars to inspire at every turn. I have been truly inspired! More

Great experience. Joe is a great salesman, he has a great attitude and is very knowledgeable. He listened to my needs and work with me to make it happen. He answered all of my questions and quickly handled a attitude and is very knowledgeable. He listened to my needs and work with me to make it happen. He answered all of my questions and quickly handled any concerns I had. Eric the finance guy worked with me to help get me a payment I feel good about. And the sales manager John was extremely friendly and made sure everything finished smoothly. Overall great experience. If any of my friends or family are looking for a car I will definately send then to Joe. More

The dealership really was " no pressure". The sales people show respect and give you time to browse on your own but are right there when you have a question. Not only did we purchase an amazing sales people show respect and give you time to browse on your own but are right there when you have a question. Not only did we purchase an amazing car, the M37, but we actually had a good time doing it! Visit Joe Hill at Cerritos Infiniti, he'll treat you right. More

I bought a 2008 G35 Infinity from there. The care overall was a good choice, but the dealer's service was horrible in the end. A sensor was broken inside the tire, and I had to take it to another de overall was a good choice, but the dealer's service was horrible in the end. A sensor was broken inside the tire, and I had to take it to another dealership in TX because I was out of town. The dealership in TX told me the mechanic at Cerritos broke something while fixing the tire, but Cerritos tried to say blame it on my driving. Long story short, Cerritos paid for it after 3 months. More

Horrible service. I went to Infinity to get the best service for my car. I had to set an appointment 3 days in advance for an oil change and when I arrived I had to wait 15 minutes before anyone even re service for my car. I had to set an appointment 3 days in advance for an oil change and when I arrived I had to wait 15 minutes before anyone even recognized I was there. Finally one service technician pointed me out to another and told him to take care of me. 2 hours later my car pulls up. Nobody reviewed any service issues just pointed to the cashier who promptly took my credit card. I read the top page of the service agreement that recommended I get new break pads (in red) among several other issues. I asked why this was not reviewed and potentially corerected in the 2 hours got nothing after complaining to the service manager I got a "he was a new service technician". Arrived at 9:15 left at 11:30. Got my oil changed. More