Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Cerritos INFINITI

Cerritos, CA

Overview
Reviews
Vehicles
4.8
248 Reviews
Welcome to Cerritos INFINITI, where luxury, performance, and exceptional customer service come together to create an ownership experience that's as refined as the vehicles we represent. Conveniently located in the heart of the renowned Cerritos Auto Square, we proudly serve drivers throughout Cerritos, Los Angeles, Long Beach, Torrance, Fullerton, Anaheim, and communities across Southern California with an outstanding selection of new INFINITI models, INFINITI Certified Pre-Owned vehicles, and carefully inspected pre-owned vehicles. Whether you're shopping for the sophisticated QX60, the commanding QX80 or the new eye-catching QX65, our experienced team is committed to making every visit enjoyable, transparent, and pressure-free. From helping you compare models and explore financing options to valuing your trade and answering every question along the way, we're dedicated to providing a personalized experience built around your needs. Our commitment doesn't end when you drive off the lot. Our factory-trained INFINITI technicians are here to help keep your vehicle performing at its best with expert maintenance, genuine INFINITI parts, and attentive customer care you can count on for years to come. Whether you're visiting for routine service or shopping for your next luxury vehicle, you'll experience the professionalism, integrity, and respect that have made Cerritos INFINITI a trusted destination for luxury automotive sales and service throughout Southern California. We invite you to discover why so many drivers choose Cerritos INFINITI for every step of their automotive journey. Experience the luxury, convenience, and personalized service that set us apart—we look forward to welcoming you to the Cerritos INFINITI family.
Contact Dealership
View Awards

18707 Studebaker Rd.

Cerritos, CA

90703

Directions

By Type

Showing 248 reviews

May 24, 2026

Had a good experience. Was thankful that he looked over everything and realized I didn’t really need an oil change just filter change bc they didn't reset it from my last o More

by MSHER.83
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
May 28, 2026 -

Cerritos INFINITI responded

Thank you for taking the time to share your positive experience with us at Cerritos INFINITI. We genuinely appreciate your feedback and are thrilled to hear that our team provided you with attentive service by thoroughly reviewing your vehicle's maintenance needs. It's wonderful to know that our technician's careful attention to detail saved you from an unnecessary oil change and that we were able to address the actual need with just a filter change. We take pride in our honest approach to automotive service and are committed to ensuring our customers receive exactly what their vehicles require, nothing more and nothing less.

May 17, 2026

Have beem a customer for a long time, staff has always been excellent and friendly. Eduardo who is my current service advisor has taken good care of car needs and very helpful with car maintrnance support More

by ENG12
Recommend Dealer
Yes
Employees Worked With
Service Advisor Eduardo
Report | Print
May 21, 2026 -

Cerritos INFINITI responded

We are thrilled to hear about your continued loyalty as a long-term customer. Your appreciation for our team's excellent and friendly service truly means the world to us. It's wonderful to know that Eduardo has been providing you with outstanding care for your vehicle needs and helpful maintenance guidance. Having dedicated customers like you who recognize the quality service we strive to deliver every day is what drives our team at Cerritos INFINITI to maintain our high standards. Thank you for sharing your positive experience and for trusting us with your automotive needs over the years.

May 15, 2026

Very friendly and gives good detail on service given and has great options and resources More

by TERELLY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Ortiz
Report | Print
May 21, 2026 -

Cerritos INFINITI responded

We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our friendly approach and thorough explanations means so much to us. We take pride in providing detailed information about our services and ensuring our customers have access to excellent options and helpful resources. Thank you for taking the time to share your feedback - it truly motivates our team at Cerritos INFINITI to continue delivering exceptional service.

May 15, 2026

Very friendly and welcoming He understood the recall situations very well and well helped me More

by mianamkoong
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 21, 2026 -

Cerritos INFINITI responded

Thank you for your wonderful feedback! We're delighted to hear that our team provided such a welcoming experience and demonstrated thorough knowledge when assisting you with the recall matter. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience with Cerritos INFINITI.

May 14, 2026

Representatives are nice, helpful and knowledgeable. Would like to have more amenities since the wait is so long. More

by Tmcintyrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
May 21, 2026 -

Cerritos INFINITI responded

We are glad to hear that our team members provided you with helpful and knowledgeable service. It means a great deal to us at Cerritos INFINITI that you found our representatives to be approachable and well-informed during your visit. We understand that waiting can feel lengthy, and we truly appreciate your suggestion about enhancing our amenities. Your feedback helps us identify ways to make the experience more comfortable for our valued customers. We are committed to continuously improving our facilities and services to better serve you.

September 26, 2025

Very professional and courteous staff. I came in without an appointment for a minor issue with my car Krista was very helpful ordered the part and took care of the problem right away. Qual More

by Cuellar_1873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ysais Krista
Report | Print
Sep 29, 2025 -

Cerritos INFINITI responded

We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found our staff to be professional and courteous during your visit.

August 01, 2025

Service advisor Tim Collins was courteous and very professionally. Tim provided transportation so I did not have to wait. He had knowledge about the work that was to be gone. Great Job. More

by mitemo
Recommend Dealer
Yes
Employees Worked With
Tim Collins
Report | Print
Aug 04, 2025 -

Cerritos INFINITI responded

We are delighted to hear that your service advisor provided such courteous and professional assistance throughout your visit. It sounds like the transportation arrangement made your experience much more convenient, allowing you to take care of other things while your vehicle was being serviced. We truly value customers like you who take the time to recognize when our team demonstrates strong knowledge about the work being performed.

February 22, 2023

Great service. Great knowledge about the work that was suppose to be done. This is my third time using them. More

by successb430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Yoc
Report | Print
February 22, 2023

I have purchased three infiniti vehicles over the past 20 years, serviced by Norm Reeves. I am very satisfied with the team at Norm Reeves. More

by tomr562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber, Issac Diaz
Report | Print
February 18, 2023

EXCELLENT SERVICE ADVISOR EDWIN RIVAS. HE IS ALWAYS VERY KNOWLEDGEABLE AND EXTREMELY COURTEOUS. THIS DEALERSHIP IS EXCEPTIONAL. More

by gregory.morris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN RIVAS
Report | Print
1
2
...
25