Cerritos Dodge Chrysler Jeep RAM - Service Center

Great service department. My last two visit have been great at Cerritos dodge. It's a great feeling to know that your vehicle It's in good hands from start till the vehicle is My last two visit have been great at Cerritos dodge. It's a great feeling to know that your vehicle It's in good hands from start till the vehicle is return. More

One of the best dodge dealerships, if not the best, in socal I initially thought to bring my Dodge Charger in for service at this dealership, based on reviews, and I'm glad I did. Danny in the service department I initially thought to bring my Dodge Charger in for service at this dealership, based on reviews, and I'm glad I did. Danny in the service department got me sorted, answered all my questions, and most importantly, was very friendly and helpful. Although, the service of the vehicle did take longer than expected, a few hours to be exact, they have a first come, first serve system in place. Meaning you can probably get ahead of the pack by lining up earlier then the service department opens, which they allow, which I'm told is the norm. In addition, they have extra amenities to make your wait more relaxing. Such as adequate seating area's to either watch tv, utilize the free wi-fi offered, and charge any of your devices. Also, there's a shuttle system that takes you to the local mall, while you wait for your vehicle to be serviced, or your loved one's to make a decision. All in all, besides the wait I mentioned, this dealership has things in order and I can definitely see myself returning for another visit. Then again, this is just my experience and the impressions I got from it. P.s. 4 stars for the wait.. More

Great service! Great customer service and the service reps are very knowledgeable about products and services the dealership offers. Although I feel the prices are v Great customer service and the service reps are very knowledgeable about products and services the dealership offers. Although I feel the prices are very expensive I continue to patronize Cerritos Dodge because it's convenient and I'm very satisfied with the service I've receive there. More

I'm impressed with the service because the sales man understood my wants and needs and that's what every customer would like to work with. The sales man was so kind and friendly. because the sales man understood my wants and needs and that's what every customer would like to work with. The sales man was so kind and friendly. More

Excellent service is provided in a friendly manner! My transaction was handled in a very professional manner with a friendly attitude. I received a complete review of my service and rating of my vehic My transaction was handled in a very professional manner with a friendly attitude. I received a complete review of my service and rating of my vehicle parts. More

Outstanding customer service! Impeccable service! Would 100% recommend visiting this dealership. I had my car serviced here and it was the best experience I've ever had. I was in a Impeccable service! Would 100% recommend visiting this dealership. I had my car serviced here and it was the best experience I've ever had. I was in and out within 30 minutes. The service was outstanding and the atmosphere among the employees was both professional and personal. More

Service Director/Manager The Service Director went above and beyond what was expected to satisfy our service needs. His dedication to the customers was greatly appreciated - The Service Director went above and beyond what was expected to satisfy our service needs. His dedication to the customers was greatly appreciated - we will always bring our vehicles to Browning Cerritos Dodge. We would like to say a big "Thank You" to Mike Whitehouse for his exceptional commitment to quality and excellence. More

Took my husbands car in for service on his Charger. We knew there was an issue with the starter so that was our primary concern. We receive a call from Donald Moreno saying that we needed $1000.00 worth o knew there was an issue with the starter so that was our primary concern. We receive a call from Donald Moreno saying that we needed $1000.00 worth of service performed. We decided to not authorize service and took the car to our own mechanic, who we have been going to for 30 years. We provide mechanic with Dodge's recommendations. In the end all we needed was an $18 starter relay replaced. The service department is totally crooked. More