Cerritos Dodge Chrysler Jeep RAM - Service Center

Awesome service best customer service! I was in and out of there as soon as possible! My go to guy is Jose Mejia! I recommend him to everyone! best customer service! I was in and out of there as soon as possible! My go to guy is Jose Mejia! I recommend him to everyone! More

Went for service, bought a Jeep ☺️ My salesman Scott Anflang was awesome because he wasn’t pushy, he left me alone (was there with my daughter she was getting her jeep serviced) I was p My salesman Scott Anflang was awesome because he wasn’t pushy, he left me alone (was there with my daughter she was getting her jeep serviced) I was passing time looking at jeeps every so often I’d ask him a question, he was ready to answer all my ?’s, was very helpful, professional, courteous, and in a couple of hours I drove off in my new Jeep renegade, feeling like family 😊 More

Friendly, helpful staff I went in for service on my Dodge; asked Stephen a few questions about a new vehicle, he was friendly and helpful, before the night was over, I ended I went in for service on my Dodge; asked Stephen a few questions about a new vehicle, he was friendly and helpful, before the night was over, I ended up purchasing a brand new Jeep. More

Went to get my catalytic converter fixed I took my car because my engine light came on. The diagnosis was that my catalytic converter was messed up. For $1,800, they fixed it. Or at least I t I took my car because my engine light came on. The diagnosis was that my catalytic converter was messed up. For $1,800, they fixed it. Or at least I thought they did. When I would drive and turn the car on, I would hear a loud popping noise. I took it back to the dealer, Cerritos Dodge, and left it there for them to refix the problem. I got a call the next day saying that the part they had fixed, wasn't aligned correctly. In other words, they did not do their job correctly. I am very disappointed because I spent so much money trying to fix it and it seems like I took it to just any mechanic that I could find. Paying a dealership, I would expect quality work. If you can't trust a dealer, who can you trust? More

Great service! John Lee was very courteous, the service was great., No complaints!! Service was done promptly this was over a holiday week-end, received my car back John Lee was very courteous, the service was great., No complaints!! Service was done promptly this was over a holiday week-end, received my car back when it was promised. More

Employee Appreciation Recently I had work done on my 2009 RAM. Kevin Blackwell, my service advisor, went out of his way to accommodate me and reassure me that my truck wo Recently I had work done on my 2009 RAM. Kevin Blackwell, my service advisor, went out of his way to accommodate me and reassure me that my truck would be handled in a professional manner. I felt comfortable with him taking charge that everything would go smooth. By far, he is the best service advisor I have had the pleasure of dealing with. More

Great service from the staff and Alfonso . Kept me updated with my car and made sure they got the work done. I would highly recommend the dealership for car service from the staff and Alfonso . Kept me updated with my car and made sure they got the work done. I would highly recommend the dealership for car service More

Great job Allways good work! Thanks and keep up the great work! I allways look for Kevin when I bring my car! Five stars for Kev as allways! Allways good work! Thanks and keep up the great work! I allways look for Kevin when I bring my car! Five stars for Kev as allways! More