Cerritos Dodge Chrysler Jeep RAM

Jake in Service is GREAT I’ve had to bring my car in several times for repair & maintenace and do not generally have good experiences, but this time was different! Jake Farris I’ve had to bring my car in several times for repair & maintenace and do not generally have good experiences, but this time was different! Jake Farris was more than helpful, took time to explain the issues with my vehicle and my options for repair. The best customer service I’ve received in a long time! Thanks again Jake! More

Great Customer Service! I give 5 stars because the over all customer service I received was very fast and friendly with lots of care. Very Professional dealership I know. I give 5 stars because the over all customer service I received was very fast and friendly with lots of care. Very Professional dealership I know. More

Service Thank you James haydon for my car service it was amazing! I will be returning for any future issue.thank you once again have a great day Thank you James haydon for my car service it was amazing! I will be returning for any future issue.thank you once again have a great day More

Great experience This is the 3rd vehicle that I have leased with Cerritos Jeep and they are very helpful. They will make sure you are a 100% satisfied with your purcha This is the 3rd vehicle that I have leased with Cerritos Jeep and they are very helpful. They will make sure you are a 100% satisfied with your purchase. Thank you. More

Never buy a car here! We were treated so horribly it was apauling!! We came in ready to order or purchase, money in hand to buy a dodge hellcat... the manager was so rude a We were treated so horribly it was apauling!! We came in ready to order or purchase, money in hand to buy a dodge hellcat... the manager was so rude and so unprofessional, wouldn’t even give us the time of day making us feel very insignificant!! We asked to test drive that wasn’t even an option! I’m sorry would anyone spend $75k not knowing the product!? Would you buy a house without seeing the inside!!! I wouldn’t send my worst enemy to this place!! Absolutely a horrible experience! More

Second purchase I was very disappointed by my first Jeep that I got. It was a lemon, but that was not the dealership fault. My many excellent experiences with Brian i I was very disappointed by my first Jeep that I got. It was a lemon, but that was not the dealership fault. My many excellent experiences with Brian in the service department is the main reason I gave them another chance. Then I met salesman Andres who definitely earned my business. His was very knowledgeable & he didn’t try to pressure me. When it came to finance Trent showed how much he valued my business. He went out of his way to work within my budget and he didn’t play games. I was out of the dealership in just over 2hrs with my new truck and a payment plan I was comfortable with. thank you for making this an easy, fast & pleasant experience Andres & Trent! More

4 going on 5 days to replace 4 parts that are readily availa They over charge for parts and labor. They are slow and dismissive. Dont go here. The last time i brought my car here they failed to put the oil fill They over charge for parts and labor. They are slow and dismissive. Dont go here. The last time i brought my car here they failed to put the oil fill cap back on. It fell off its perch in my driveway when i got home. Every time i have brought my vehicle here it comes back with problems it previously dident have. Go anywhere else. Took 5 days for a day and a half repaire. More

Satisfying Ernesto Saucedo was extremely helpful, informative and patient with me. My first choice did not work out so I left and contacted Ernesto the next inqu Ernesto Saucedo was extremely helpful, informative and patient with me. My first choice did not work out so I left and contacted Ernesto the next inquiring about another car because i was sold on the Jeep product after such a great drescription by Ernesto.. This decision worked out great! I love my new car despite the interior seat color. It drives great, has a great sound system. Its basic but modern with all the essentials! Im looking forward to shopping Jeep in the future! More

Great service, Polite and respecful service rep I came in from work, and needed to either have my service completed in an hour or less or return at another time, and they obliged, and I was done in I came in from work, and needed to either have my service completed in an hour or less or return at another time, and they obliged, and I was done in 45-50 minits. I really appreciated the service rep, and the attention he gave me. More

Happy with my jeep Thadd was especially attentive and nice! Seemed genuine and not pushy. Chris and dennis were patient and accomedating with what i was willing to work Thadd was especially attentive and nice! Seemed genuine and not pushy. Chris and dennis were patient and accomedating with what i was willing to work with. I was at the dealer for quite awhile since I just went in to look but I left with a new jeep compass that I love. More