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Cerritos Dodge Chrysler Jeep RAM

Cerritos, CA

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517 Reviews

18803 Studebaker Rd

Cerritos, CA

90703

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Showing 517 reviews

June 13, 2014

My Experience Awesome experience at Cerritos Dodge. The sales team was knowledgeable and friendly. I truly recommend making your next purchase at Cerritos Dodge. As More

by bgpimpn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams George Arroyo
Jul 30, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

Bgpimpn, Thank you for your feedback. Your recommendations lets us know that we are providing great quality service to all of our customers. It's great to hear that you enjoyed your time while picking out the perfect vehicle for you. I will let Derrell know of all the great compliments you gave. If you have any questions or concerns please feel free to stop by or to give us a call at (562) 402-5335. Please like us on Facebook and follow us on Instagram for exclusive deals and coupons.

April 28, 2014

customer service J.C. is tenacious. Trent Hoffman knew his stuff ! Very informative & helpful person. Eric in financing, is very proficient. Overall good experienc More

by max71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
trent hoffman Sales, J.C. sales, Eric in financing
May 15, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

Max71, Thank you for your feed back on your experience. It is great to hear that we meet your vehicle needs and in turn we have a returning customer. I will let Jc, Trent and Eric know the amazing complements you gave them. Please don't forget to like us on Facebook for exclusive deals and coupons.

April 23, 2014

Rewriting the book on vehicle salesmanship For those who thought visiting a car dealership was a hassle (I was one of them), I have some good news: I had the immense pleasure of meeting Mr. Tre More

by OPhilippi69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Hoffman
May 15, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

OPhilippi69, Thank you for your feedback on your experience at our dealership. It means a lot to our team that you would recommend us. We work hard and your recommendations lets us know that we are providing great service. It's great to hear that you had fun and enjoyed your time while picking out the perfect vehicle for you. I will let Trent Hoffman know of all the great compliments you gave. If you have any questions or concerns please feel free to stop by or to give us a call at (562) 402-5335. Please like us on facebook to get exclusive deals and coupons.

April 20, 2014

Great service As I walked onto the car lot Mr. Hoffman attended to me right away. I did not feel pressured in any way. He listened to my needs and got me into the v More

by nitagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Hoffman
May 15, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

Nitagirl, Thank you for your feedback. We are here to provide nothing but the best in customer service. It makes us happy to know that you drove off in the car of your dreams. Trent Hoffman is one from our many Top Sales Professionals that provides nothing less than great customer service. If you have any questions or concerns please feel free to stop by or give us a call at (562) 402-5335. Please like us on facebook for exclusive deals and coupons.

February 09, 2014

I saw a Chevy Silverado online I was looking for and thought it was too good to be true...I immediately started chatting online with someone that advised me the vehicle was there but the dealership had More

by Shanna2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Macias, Trent Hoffman, Alex (accounting) & Ed Shadow
Apr 03, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

Shanna2, Thank you for giving us feedback on your experience. It means a lot to our team that you would recommend us. We work hard and your recommendations lets us know that we are providing great service.

January 24, 2014

Excellent service. We did go to Cerritos Dodge after Excellent service. We did go to Cerritos Dodge after receiving a bad sale service at another dealer. Trent Hoffman and all folks at Cerritos Dodge we More

by vladvanek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hoffman
Jan 31, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

Vladvanek, Thank you for your feedback. We love to hear that we could make your experience at Cerritos Dodge one that you will never forget! Thank you for taking the time to write this review of Trent. Making sure that our customer's needs are not only met, but exceeded is something we make sure all of our employees strive for. I will let Trent know about the amazing things you had to say about your experience. Make sure that you go and check out our Facebook to get exclusive offers and specials.

November 03, 2013

Phil Hahn and Diego Franco in Sales Dept. were extremely knowledgable, helpful, and nice. Frank Alrez in Finance Dept. explained the contract thoroughly and was nice. More

by OC_Momma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Franco, Phil Hahn, Frank Alrez
Jan 31, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

Oc_Momma, Thank you for your feedback. We do our best to make sure all of our customers receive outstanding service from the moment they walk in. Please come by and see us again if you have any questions or concerns. Please like us on Facebook for exclusive offers.

October 27, 2013

Best car buying experience ever! A pleasure from start to finish. Trent was great to work with. No hassle, quick paperwork, and no games. Highly recommended! More

by jmqj33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Hoffman
Oct 28, 2013 -

Cerritos Dodge Chrysler Jeep RAM responded

Jmqj33, I want to thank you for your feed back. We love to hear that you had a great experience Trent and our dealership. We want to make sure that you went home with the vehicle that you wanted. I will let Trent know that he did a great job with helping you find your vehicle and making you feel comfortable. We are always here to help if you ever have any questions or concerns. Please like us on facebook for exclusive deals.

October 04, 2013

Everyone, especially our salesman, Trent, was exceptional! We were treated fairly and everyone was very friendly. Thank you so much. We will be back to purchase other vehicles in the future! More

by sherry alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Hoffman
Oct 17, 2013 -

Cerritos Dodge Chrysler Jeep RAM responded

Sherry Alvarez, Thank you for your feed back. We love to hear that you had a great experience with us. I will let Trent know that he did a great job with helping you find your vehicle and making you feel comfortable. We are always here to help if you ever have any questions or concerns, please feel free to call us or to come on in.

September 27, 2013

Took my husbands car in for service on his Charger. We knew there was an issue with the starter so that was our primary concern. We receive a call from Donald Moreno saying that we needed $1000.00 worth o More

by amdhouser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donald Moreno
Oct 28, 2013 -

Cerritos Dodge Chrysler Jeep RAM responded

Amdhouser, Thank you for your feed back. The Service Manager and myself would like to apologize to you for any inconvenience. Our Service Manager has pulled your repair order history and Donald to see what occurred. Arman Marukian is our Service Manager, if you have any further questions you can please call him at 562-402-5335 he would explain and break down any concern with you.

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