Cerritos Dodge Chrysler Jeep RAM

Dodge Journey I purchased my vehicle from Cerritos Dodge and Eduardo made the whole process run smoothly. I was able to get a great deal on a vehicle that was exact I purchased my vehicle from Cerritos Dodge and Eduardo made the whole process run smoothly. I was able to get a great deal on a vehicle that was exactly what I was looking for. I would recommend this dealership because of their selection of vehicles, quality of customer service, and because the people working there make sure that you leave with the best possible deal. Be sure to ask for Eduardo "Lalo" Rosas. More

Excellent Service Department!!!! I always get the BEST auto service with Mr. Soto. THANK YOU!!! I also have a Ram that I bought at a different dealer, but comparing the service and I always get the BEST auto service with Mr. Soto. THANK YOU!!! I also have a Ram that I bought at a different dealer, but comparing the service and treatment I get at Cerritos to the other place, I will never take it anywhere else but Cerritos (Simply the best). More

Great service department. My last two visit have been great at Cerritos dodge. It's a great feeling to know that your vehicle It's in good hands from start till the vehicle is My last two visit have been great at Cerritos dodge. It's a great feeling to know that your vehicle It's in good hands from start till the vehicle is return. More

See Eddie Neri I don't know if it's he Dealership or it was how nice and professional Eddie Neri was to me. I guess both lol... I don't know if it's he Dealership or it was how nice and professional Eddie Neri was to me. I guess both lol... More

Jeep purchase Best Jeep dealer in socal. Got the deal I wanted and was in and out in less than 90min. Go see Eddie Neri for a great deal! Best Jeep dealer in socal. Got the deal I wanted and was in and out in less than 90min. Go see Eddie Neri for a great deal! More

Buying my first new car Omg! I'm so glad and thankful I came here,, Anthony u were so kind and helpful and freaking awesome!!! I was scared that I wasn't going to be able to Omg! I'm so glad and thankful I came here,, Anthony u were so kind and helpful and freaking awesome!!! I was scared that I wasn't going to be able to get a car but they made it happen !! I can't stop smiling. I'm loving my 2016 Dodge Charger!!! Don't look nowhere else like I did, lol! Come straight here! I was in and out in 4 hours!! Love u guys!!! More

Great service Matt was amazing. We are so happy with our service and our new car! They were extremely helpful in getting us exactly what we were asking for. Matt was amazing. We are so happy with our service and our new car! They were extremely helpful in getting us exactly what we were asking for. More

Horrific dealership If I could give this a zero star rating I would. I just had by far the WORST EXPERIENCE at this dealership and will never set foot on their lot again. If I could give this a zero star rating I would. I just had by far the WORST EXPERIENCE at this dealership and will never set foot on their lot again. The only positive to this experience was Marvin the sales guy who helped me with my test drive and with choosing the vehicle I ultimately attempted to purchase. Once they worked the numbers and had the deal I was comfortable with the finance "guru" Mr. Tool came out and told me he had made a mistake while punching the numbers in and that it was about a 5k dollar mistake. In the same breath he then told me they were going to just go ahead and give me the deal they had promise me anyways and they were going to essentially "eat their loss". Works for me! Once I was in the final stages and about to sign the final contract I noticed that there was an additional 4k tacked onto the vehicle price. I pointed it out the the man who was helping me sign and he then goes and get Mr. Tool to try and get clarification. Mr. Tool says oh yeah that was my mistake and that's the "actual number" it should be. Wait was anyone gonna tell me that or was I just supposed to sign on the dotted line like a moron and not notice. So I say no deal I'm not buying and they try to convince me to buy the vehicle outright. Not happening. Then once they say sorry for the miscommunication I speak with Mr. Tools supervisor Mr. Knutson who also has no remorse for his employees mistakes or the fact that they tried to adjust the contract without notifying me of the change and makes no effort to make things right. Never again and PLEASE DONT WASTE YOUR TIME WITH THIS DEALERSHIP!!!! More

One of the best dodge dealerships, if not the best, in socal I initially thought to bring my Dodge Charger in for service at this dealership, based on reviews, and I'm glad I did. Danny in the service department I initially thought to bring my Dodge Charger in for service at this dealership, based on reviews, and I'm glad I did. Danny in the service department got me sorted, answered all my questions, and most importantly, was very friendly and helpful. Although, the service of the vehicle did take longer than expected, a few hours to be exact, they have a first come, first serve system in place. Meaning you can probably get ahead of the pack by lining up earlier then the service department opens, which they allow, which I'm told is the norm. In addition, they have extra amenities to make your wait more relaxing. Such as adequate seating area's to either watch tv, utilize the free wi-fi offered, and charge any of your devices. Also, there's a shuttle system that takes you to the local mall, while you wait for your vehicle to be serviced, or your loved one's to make a decision. All in all, besides the wait I mentioned, this dealership has things in order and I can definitely see myself returning for another visit. Then again, this is just my experience and the impressions I got from it. P.s. 4 stars for the wait.. More

Great service! Great customer service and the service reps are very knowledgeable about products and services the dealership offers. Although I feel the prices are v Great customer service and the service reps are very knowledgeable about products and services the dealership offers. Although I feel the prices are very expensive I continue to patronize Cerritos Dodge because it's convenient and I'm very satisfied with the service I've receive there. More