Cerritos Dodge Chrysler Jeep RAM
Cerritos, CA
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Our second purchase here Jose Escobedo was awesome. He was very patient with us. Answered all of our questions and is very knowledgeable. Great experience. Thank you for makin Jose Escobedo was awesome. He was very patient with us. Answered all of our questions and is very knowledgeable. Great experience. Thank you for making it easy for us. More
Overall good Diego was very kind, patient and helpful helping us decide on the right car. I think he was helpful but not able to get us a deal that we wanted to ta Diego was very kind, patient and helpful helping us decide on the right car. I think he was helpful but not able to get us a deal that we wanted to take home the car today. Could not meet the price we want. More
Bad service I start to have issues with my 2013 dodge caravan as soon as I got it they didn't take care of me which they pretend to take the car in the back and d I start to have issues with my 2013 dodge caravan as soon as I got it they didn't take care of me which they pretend to take the car in the back and didn't do nothing I continously having issues with van I had warranty buthe was useless because they didn't do nothing they kept telling me there wasn't nothing wrong my van kept overheating and checking engine kept going on when it came to calling the receptionist stucks too either I don't get transfer or get hang up due to my van Not taking care of by them my transmission went out stuck with a balance of 10k thank God for LA puente dealership for taking care of me with a new car and taking care of my balance THIS PLACE ARE VERY UNPROFESSIONAL their lairs I even witness a customer complaining about her car she barley got and they wouldn't help her SMH More
Great Service There was great service from the moment I walked in and through the entire purchasing process. I would highly recommend this dealership to others. Th There was great service from the moment I walked in and through the entire purchasing process. I would highly recommend this dealership to others. The team was very friendly and works well with customers. More
Professional dealership Very friendly and out of all the dealerships I visited I came back to purchase my vehicle from this dealership and to see the same salesman! Akxel and Very friendly and out of all the dealerships I visited I came back to purchase my vehicle from this dealership and to see the same salesman! Akxel and James and his whole team were absolutely fabulous and I made sure their team for the sale because of these 2!! Although financing took quite awhile it was all worth it! More
Oil change Service person was really helpful and had great customer service skills ... will be back for service and also will be back to buy a car ... very frien Service person was really helpful and had great customer service skills ... will be back for service and also will be back to buy a car ... very friendly dealership More
No pressure sales Gone are the days of pushy dealerships, well at least here at Cerritos Dodge Chrysler & Jeep. Everyone was super friendly and I was made to feel very Gone are the days of pushy dealerships, well at least here at Cerritos Dodge Chrysler & Jeep. Everyone was super friendly and I was made to feel very welcome. They made sure I got what I wanted at a price I could afford. Omar was a great help despite being new to the Cerritos DC&J family he was knowledgeable and very personable. He followed up as promised and made sure we were comfortable every step of the way right down to our purchase. I had been to several dealerships in the area and by far this was the best customer service I had received I am very happy that I made the effort to stop in. More
Class Act Great customer service, Salemen Marvin assured that I was taken care of and responded quickly to any questions or concerns that I had. Would recommen Great customer service, Salemen Marvin assured that I was taken care of and responded quickly to any questions or concerns that I had. Would recommend this dealership to those looking to get into a new or used vehicle More
great experience ever in buying a car It was great working with Julian he was very kind and easy to understand so I felt comfortable And the deal was as clear as the water no hustle No It was great working with Julian he was very kind and easy to understand so I felt comfortable And the deal was as clear as the water no hustle No time consuming so it was great More
Amazing Frank was absolutely amazing he is such a great sales person! Moe was the best finance adviser I have seen in a long time! I would highly recommend bo Frank was absolutely amazing he is such a great sales person! Moe was the best finance adviser I have seen in a long time! I would highly recommend both of them for your future car buying! More