Cerritos Dodge Chrysler Jeep RAM

Above and beyond customer service Saul has given nothing short of customer service since I first came in earlier this week “looking” for a car. We (my mom and myself) were probably one Saul has given nothing short of customer service since I first came in earlier this week “looking” for a car. We (my mom and myself) were probably one of his toughest customers, but he was determined to get me into a newer car and thanks to him and Jose I will be! Thank you so much guys, I appreciate everything. More

Outstanding customer service Let me start off by saying if I could give them 10 stars I would . These guys know what they are doing ! I had the pleasure of working with Diego and Let me start off by saying if I could give them 10 stars I would . These guys know what they are doing ! I had the pleasure of working with Diego and Trent. While searching for the perfect vehicle Diego made us feel like guest , not as an object focusing on making a sale. Diego was patient, thorough, honest and did not pressure us in making a decision. My husband and I felt in control. In closing, after analyzing our options Trent was willing to make a reasonable deal. We both came out as winners. If you are law enforcement or military members I recommend you come to Cerritos and ask for Diego, they will take care of you. More

Went to get my catalytic converter fixed I took my car because my engine light came on. The diagnosis was that my catalytic converter was messed up. For $1,800, they fixed it. Or at least I t I took my car because my engine light came on. The diagnosis was that my catalytic converter was messed up. For $1,800, they fixed it. Or at least I thought they did. When I would drive and turn the car on, I would hear a loud popping noise. I took it back to the dealer, Cerritos Dodge, and left it there for them to refix the problem. I got a call the next day saying that the part they had fixed, wasn't aligned correctly. In other words, they did not do their job correctly. I am very disappointed because I spent so much money trying to fix it and it seems like I took it to just any mechanic that I could find. Paying a dealership, I would expect quality work. If you can't trust a dealer, who can you trust? More

Very satisfied Received a good deal on 2017 truck..I was able to drive the truck away with no money down..Sales person was very helpful explaining the features of th Received a good deal on 2017 truck..I was able to drive the truck away with no money down..Sales person was very helpful explaining the features of the truck and was told not hesitate to contact them for further assistance.. More

Great experience Really nice, helpful people. You don’t feel like you’re dealing with your typical car salesman. We were there on a very busy Saturday, and I still fel Really nice, helpful people. You don’t feel like you’re dealing with your typical car salesman. We were there on a very busy Saturday, and I still felt like we were well taken care of. More

Great service! John Lee was very courteous, the service was great., No complaints!! Service was done promptly this was over a holiday week-end, received my car back John Lee was very courteous, the service was great., No complaints!! Service was done promptly this was over a holiday week-end, received my car back when it was promised. More

Easy transaction Julian was a pleasure to deal with, the entire transaction only took a couple of hours .. it was a pleasure to purchase out truck from this dealershi Julian was a pleasure to deal with, the entire transaction only took a couple of hours .. it was a pleasure to purchase out truck from this dealership More

Smooth transaction A very smooth transaction didn’t have to wait but a couple hours our sales rep was honest and very nice would highly recommend this dealership so far A very smooth transaction didn’t have to wait but a couple hours our sales rep was honest and very nice would highly recommend this dealership so far More

Blessed I was very fortunate to have the team I had, Julian was very attentive and patient with me answering all my questions helping me compare the two cars I was very fortunate to have the team I had, Julian was very attentive and patient with me answering all my questions helping me compare the two cars I had chosen. More

Awesome Sales person was very understanding explain everything very good met all my demands all the personal treatment was awesome sales person took the time Sales person was very understanding explain everything very good met all my demands all the personal treatment was awesome sales person took the time to explain every single detail More