Cerritos Acura

Customer Service Gary was such a different salesman. He did not approach my family with the typical, “buy a car;I want my commission” vibe. He explained in full detail Gary was such a different salesman. He did not approach my family with the typical, “buy a car;I want my commission” vibe. He explained in full detail what he liked about certain cars and what he honestly did not like and that made us more comfortable to stay and discuss options. Finally, when the right papers were signed, the sun had gone down so we were worried about any scratches we couldn’t see. Gary assured us that we may call him if we see any the following morning. The next morning, we saw scratches on the passenger front, front hood, and the gas lid was not flush. By that following Saturday, Gary was there to introduce us to Gerry the service advisor and explained the situation. Gerry was able to provide a courtesy car and on Monday afternoon, he called with an update of when the car will be finished. Communication within this dealership seems to be a priority and is refreshing to be a part of. If anyone is thinking of purchasing a car, Gary would be the man to reach. More

Gary (sales) and Bud (mamager) provided excellent service! I,ve been leasing from Acura Cerritos for over 10 years! Gary (sales) and Bud (manager) have always provided excellent customer service. I would highl I,ve been leasing from Acura Cerritos for over 10 years! Gary (sales) and Bud (manager) have always provided excellent customer service. I would highly recommend them to my family and friends. Gary is very knowledgable about cars. Thank you Cerritos Acura thank you gary and bud! More

Wonderful Nate was great!!!! Very helpful!! He helped me pick the perfect car that suited my needs.I would recommend this dealership to anyone. Thanks Nate Nate was great!!!! Very helpful!! He helped me pick the perfect car that suited my needs.I would recommend this dealership to anyone. Thanks Nate More

Best Car Buying Experience thus far I came here with my boyfriend around 7pm to negotiate on an Acura TLX 2018. Gary was our salesman and we were so fortunate to come across him! From th I came here with my boyfriend around 7pm to negotiate on an Acura TLX 2018. Gary was our salesman and we were so fortunate to come across him! From the start, he did an extremely thorough job explaining all the specs and answering all our questions during the test drive. The Technology package has so many unique features. Gary even explained to us the differences between 2017 and 2018. During the test drive, he let my boyfriend try out the sports modes and had him make U turns to test out the feel of the car. We've test driven the Acura TLX before, but Gary showed us features that we never learned from any other salesman. If it weren't for Gary, we'd probably never know certain features came with the car to begin with. We started the negotiation process around 8pm. We closed the deal about 20 minutes later. Bud was the one who did the negotiation portion of this transaction and he is definitely our kind of guy! He was not messing around and very straight forward. There was no push and pull on a few hundred bucks. We found the best way to meet in the middle and get the car at an amazing price. Bud made the negotiation process so much easier and simpler on us. We definitely did not waste any time and we really appreciated it. After closing the deal, we completed the financial portion of the paperwork with Jaime. He was very pleasant and not pushy. He showed us all our options for additional add-ons for the car. He was very knowledgable and concise. He even stayed after closing hours to help us out. The entire process was very simple. After the paper work was done, Gary walked us through all the features of the car and even helped us set up the radio stations, bluetooth, etc. even though it was getting very late. These people really go above and beyond their job because they genuinely want you to have a car and enjoy all that the car comes with. Gary is by far one of the most knowledgable car guy we've ever met and has answered every question we've asked. We are really appreciative of all the help and hopefully others will come here as well to see how easy buying a car should be. More

Impresive Julio gave us an excellent service, also he was really polite and help us get our me .I totally recommend Julio if u planning to visit Acura of Julio gave us an excellent service, also he was really polite and help us get our me .I totally recommend Julio if u planning to visit Acura of cerritos More

Caring and helpful Golam and Kari did there best to give us an awesome deal on our spanking new MDX thanks Cerritos Acura we will for sure refer you Golam and Kari did there best to give us an awesome deal on our spanking new MDX thanks Cerritos Acura we will for sure refer you More

Amazing Gary Haskill was one of the most knowledgeable salesperson I've met! He's so easy going and informative and I had the best time with him. He made the Gary Haskill was one of the most knowledgeable salesperson I've met! He's so easy going and informative and I had the best time with him. He made the process so easy and painless. More

Great Customer Service Christian Ramsey was very helpful and got us the best deal. I would recommend this deal to all my friend. We will be buying here again. Christian Ramsey was very helpful and got us the best deal. I would recommend this deal to all my friend. We will be buying here again. More

Best Customer Service Ever Cerritos Acura gave us the best deal at the best price. Christian Ramsey made things so easy. From now on, he's our guy. No pressure and Alan in fi Cerritos Acura gave us the best deal at the best price. Christian Ramsey made things so easy. From now on, he's our guy. No pressure and Alan in finance was quick and easy. More

Great experience Gary was fantastic. I would not have purchased a car without him. No pressure, extremely knowledgeable about the features on the car. Friendly and gav Gary was fantastic. I would not have purchased a car without him. No pressure, extremely knowledgeable about the features on the car. Friendly and gave me undivided attention the entire time More