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Century West BMW - Service Center

North Hollywood, CA

4.3
284 Reviews

284 Reviews of Century West BMW - Service Center

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February 03, 2024

Eddie Perez was very accommodating and met all my expectations on partnering for my service experience. More

by hamish100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Perez
January 30, 2024

Staff were courteous and approachable specially Mr Doug McLure, my assigned service advisor who maintains a good rapport with customers. The ambiance in the customers lounge is pleasantly arranged where cu More

by reytubs_1649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas McLure
January 29, 2024

Not happy with the charge for 252 dollars just for inspection . When they have the multi point inspection for free and they don’t even inspect the car correctly More

by Corona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Garrett
January 17, 2024

They are wierd no help they hang up the phone they dont listen to me i give them details of data and they dont care. John the service manager did not know my car was plug in More

by wildeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John , Shahin Sabzehroo
December 07, 2023

Botan and Brain H. are great!! They made buying and Service of my beautiful car so easy. I have no stress at all coming here. I did leave 2 messages for Service and More

by Monishopqueen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian H., Botan Hawlery
November 22, 2023

Always enjoy visiting this location for service and some retail shopping! Everyone is friendly and welcoming 🙏🏼 More

by mvega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahin Sabzehroo
November 07, 2023

From the scheduling to service manager to cashier. I love the services I receive from Century West BMW More

by Shebroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Garrett
November 07, 2023

Brian Hough is a pro. Service at Century West BMW has been excellent with timely work, and clear and frequent updates, making an inconvenient situation, pleasant. More

by Lyndon Hong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hough
October 30, 2023

David Garrett was very professional. He took care of my oil change and wasn't pushy to sell other services. I appreciate his effort. More

by yegalk
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Garrett
October 27, 2023

David Garrett was excellent. He was helpful and expedited the service. The dealership gave me an awesome electric loaner car that I really enjoyed. More

by JeffLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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