Century West BMW - Service Center

Amazing customer service and Service Department, Doug did an excellent job, he understood my needs and proposed solutions, he is very Kind! also I was surprised by how quickly they repaired my car. Thanks Ce an excellent job, he understood my needs and proposed solutions, he is very Kind! also I was surprised by how quickly they repaired my car. Thanks Century West BMW for doing an excellent job. More

Efficient prompt service Attentive and prompt carefulvservice. I am lingtime client and have always been pleased carefulvservice. I am lingtime client and have always been pleased More

Initially refused to look at my car, then said it was fine. Had to go multiple times for them to fix an obvious issue. fine. Had to go multiple times for them to fix an obvious issue. More

Very good customer service. Communication was excellent. I was made aware each step of the way. Communication was excellent. I was made aware each step of the way. More

4 BMWs from Century West BMW + Doug McClure IS our main reason getting our decades of service here. He is 100% solid & honest & knowledgeable. reason getting our decades of service here. He is 100% solid & honest & knowledgeable. More

Excellent and efficient service, from check-in to vehicle check out. Doug McClure, my service advisor, was very professional and kept me abreast with the service that my car required and the cost of each. check out. Doug McClure, my service advisor, was very professional and kept me abreast with the service that my car required and the cost of each. I appreciated that I was provided a loaner car. I recommend this location for service and maintenance. More

Overall my experience from start to finish was great! ! My service advisor David Garrett is amazing! ! My service advisor David Garrett is amazing! More

Incredible service ! !! Professional and knowledgeable people. Cinthia Salazar in the service department is the most profession al, kind, on time, and best BMW customer !! Professional and knowledgeable people. Cinthia Salazar in the service department is the most profession al, kind, on time, and best BMW customer service . Romelia a d Jeniffer in the loan department also are the best. Century West BMW is the best ! More

Overall my experience from start to finish was great! ! My service advisor Dave or David was very patient and helpful with all my questions. Some of the random issues the mechanic said I had were questio ! My service advisor Dave or David was very patient and helpful with all my questions. Some of the random issues the mechanic said I had were questionable I must say. More

Brian Hough is the absolute best. He is a complete professional...no pressure and always available to answer questions and explains all work to be done. Fantastic communication. Al He is a complete professional...no pressure and always available to answer questions and explains all work to be done. Fantastic communication. All work done on my car was done 100 percent to my satisfaction. I was especially impressed with the wax detail on my car. They were able to buff out some of the stubborn dull spots. My car looks shiny and new. I am a happy camper!! A++ More