Century West BMW
North Hollywood, CA
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They sold me a certified pre owned 525 that was in an accident with over $15,000 worth of damages. They lied at the time of sale. According to them the car was never in an accident or had any body work. accident with over $15,000 worth of damages. They lied at the time of sale. According to them the car was never in an accident or had any body work. With 24,000 miles on the car it needed a new radiator. I took the car to another BMW certified center and it was there they pointed to the fact the car was in a serious accident. I took the care back to Century West BMW and they wanted to inspect the car. They agreed on all the damage that was reported by the other BMW service center. Century West BMW said they couldn't do anything and they are sorry for the mistake.....this is felony fraud...... More
I went with the intention of buying, after spending two long weeks on the phone with a sales person. When I showed up the car was full of scratches and was told a little buffing would take care of it. <b long weeks on the phone with a sales person. When I showed up the car was full of scratches and was told a little buffing would take care of it. <br><br>Also, I was held up there for over five hours going back and forth on a deal that was already agreed upon over the phone. When we finally made it into sign the papers, the contract was a completely different deal (in their favor) that we spent five hours hashing out. When I brought this up, they played stupid. Needless to say, we walked out and bought a car the next day at South Bay BMW. It was worth the drive!<br><br>Bottom line…if the car was free I would still run as far as possible from Century West…they give BMW a bad name.<br> More