Century West BMW

Helpful and friendly all the way We had purchased another car through Century West and were pleased to get the same level of friendly and competent service. Our sales person, Don, ac We had purchased another car through Century West and were pleased to get the same level of friendly and competent service. Our sales person, Don, actually managed to make what we all know can be a tortuous experience fun. He also made sure we got the car we wanted and the assistance we needed to drive it (i3 - lots of technology to learn). The finance office made that process go smoothly and quickly. Highly recommend the whole crew. More

Friendly and efficient We felt comfortable and welcomed Botan was outside door greeting us when we arrived. I was happy with his service and with other staffs also We wou We felt comfortable and welcomed Botan was outside door greeting us when we arrived. I was happy with his service and with other staffs also We would go back again for our next BMW. More

Great Experience I checked with multiple dealers in the area, and Century West was by far the most responsive and helpful to work with. Sales and finance team were all I checked with multiple dealers in the area, and Century West was by far the most responsive and helpful to work with. Sales and finance team were all great to work with. Delivery of car was smooth and pleasant. Great experience from start to finish. More

Good deal and customer sercice Shawn was very helpful and friendly. We are very happy with the purchase and the pricetag. We would definitely recommend this dealer and will be comi Shawn was very helpful and friendly. We are very happy with the purchase and the pricetag. We would definitely recommend this dealer and will be coming back for our next purchase. More

The Sales , and service relationship has improved( 5 STARS) When I initially purchased my vehicle it was terrible, but I showed trust,and remained a loyal customer, and they always take good care of me ..I want When I initially purchased my vehicle it was terrible, but I showed trust,and remained a loyal customer, and they always take good care of me ..I want to do a free advertisement for them..I love them.. More

Stay away.Go anywhere else other dealers will take care of u General Sales Manager mr Joseph Malek is very very rude.i went there to buy BMW 535i used cars but they show me new BMW 535i asked me to test drive th General Sales Manager mr Joseph Malek is very very rude.i went there to buy BMW 535i used cars but they show me new BMW 535i asked me to test drive the car and then when I said I like to buy this car they told me i have to pay $4000 more then asking price... Never buy cars from this dealership. General Sales Manager mr Joseph Malek is scam artist…. They try to ripped me off big time !!! Lied about the Value of a used car and it's value !! Do not go there they will cheat you!! Could be perhaps the worst dealership in Southern California . Stay away. Go anywhere else other dealers will take care of you... More

Good experience, Honest & Simple I visited 3-4 different delearships over a 3 week period. Ramin here at century west was excellent. Everything was very straightforward & low pressure I visited 3-4 different delearships over a 3 week period. Ramin here at century west was excellent. Everything was very straightforward & low pressure. Dealer has been great even after the purchase. More

Pleasant buying experience, not much hassle. I had a pleasant buying experience with Brian Ghosn in May 2014. Went in to buy a new 2014 328i, and after visiting 3 other dealers I had all the numb I had a pleasant buying experience with Brian Ghosn in May 2014. Went in to buy a new 2014 328i, and after visiting 3 other dealers I had all the numbers ready at the top of my head and came with a printed offer from one other dealer which just happened to not have the color I was looking for. They got me what I wanted for my trade-in (after just a little haggle there) and matched the price, then went lower than my best offer at the other dealers. The only slight hiccup was trying to get the right price for my trade in, but everything else was smooth sailing. Never even had to haggle the price of the car... Possibly because I came in with an already low offer from another dealer nearby. After seeing some bad reviews here I thought I would share my positive experience at this dealer. I'll be going in for my first service soon and will rate the service dept. as well. Hopefully everything remains smooth here and I'll continue visiting this place for the life of the car. More

Mr Roderick Dolphin They fraudulently sold a car that was in disrepair, and I brought the car back Two days later and they disregarded the California Implied Warranty Law They fraudulently sold a car that was in disrepair, and I brought the car back Two days later and they disregarded the California Implied Warranty Law that says you can return the vehicle within 30 days of purchase..I returned it in two days due to a non functioning seat belt..They refused to fix it..Roderick Dolphin ''My email is roddolphin@aim.com..If you can connect me with the television networks More

I went to Century West BMW looking to buy a car with questions to the salesman to understand more of the features, services, and pricing. It came as a surprise the rude and condescending attitude of the questions to the salesman to understand more of the features, services, and pricing. It came as a surprise the rude and condescending attitude of the salesperson Shahin Sabzehroo who made fun of me for my lack of knowledge of some of the newer features of the car and tried to hard sell me into a car I’m assuming he made the most commission. He seemed the stereotypical ‘car salesman’ while at first very charming but became rude, and pushy when I continued to ask questions and he could not make a sale quickly. Very strange individual and I would suggest others not go to this dealer to shop for cars, as there are many to choose from in Los Angeles. More