Century West BMW
North Hollywood, CA
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Beyond satisfactory The service advisor was helpful, gave me frequent follow-ups as promised and the car was serviced and ready sooner than expected. My assigned service The service advisor was helpful, gave me frequent follow-ups as promised and the car was serviced and ready sooner than expected. My assigned service advisor (whom I think is the best) was off on Monday but the other advisor who handled my car was equally as attentive to my car which made me feel comfortable. More
Great Service I could not possibly be happier with Doug McClure and Century BMW! I took my car for service and picked it up within 3 hours. Everything was done perf I could not possibly be happier with Doug McClure and Century BMW! I took my car for service and picked it up within 3 hours. Everything was done perfectly and even more. More
Service Great! I’ve been going to Steve Smithson for many years and would not hesitate to recommend him. He is always friendly and explains the situation well Great! I’ve been going to Steve Smithson for many years and would not hesitate to recommend him. He is always friendly and explains the situation well. More
Service on my BMW I was there to have my BMW serviced and they always are quick to get me out and back to my office or home which is helpful! I was there to have my BMW serviced and they always are quick to get me out and back to my office or home which is helpful! More
Actually had a great day car shopping William Safarian was most professional and pleasant to work with. So was his team at Century BMW west. if you are looking for a car new or used make s William Safarian was most professional and pleasant to work with. So was his team at Century BMW west. if you are looking for a car new or used make sure to pay William a visit. More
Great Excellent services, I love how fast the process of buying a car were done and how friendly the members were. I was very surprised how quickly I was d Excellent services, I love how fast the process of buying a car were done and how friendly the members were. I was very surprised how quickly I was done. I will recommend thsi dealer to families and friends More
Buying my new BMW I3 My experience at Century West BMW was spectacular! No fuss, straight to the point. Don the sales person was courteous, professional, and answered all My experience at Century West BMW was spectacular! No fuss, straight to the point. Don the sales person was courteous, professional, and answered all my questions. He had a technician go over the car with me, and I genuinely felt like the staff cares about customers. I would recommend Century West BMW to anyone! More
Happy customer Leased a BMW at Century West Lankershim. Great experience overall. Don Eagle went above and beyond in customer service. Absolutely love our new car! T Leased a BMW at Century West Lankershim. Great experience overall. Don Eagle went above and beyond in customer service. Absolutely love our new car! Thanks guys! More
Avoid at All Costs Shahin Sabzehroo sold me a certified preowned vehicle, still under its original warranty, that has broken down twice within a little over six months o Shahin Sabzehroo sold me a certified preowned vehicle, still under its original warranty, that has broken down twice within a little over six months of my purchase. I should mention that both times, I was traveling at high speed on the freeway when the vehicle suddenly and completely shutdown, coming to a complete stop and endangering my life and those of others on the freeway. After having earned his commission, he's wiped his hands of any responsibility and has not helped in any way to resolve the issue. Service department has not been much better. The first time the car brokedown, they blamed it on the fuel tank, despite the car flashing powertrain messages. The second time, they blamed it on the fuel pump, despite the car again flashing powertrain messages. They've also informed me that they cannot guarantee-- after two services-- that the car will not breakdown down on the freeway again, despite the obvious danger to my physical safety. If you don't like paying a nice chunk of change to buy a useless death trap, I'd suggest avoiding this place and, in particular, Shahin. More
WORST BMW DEALERSHIP IN TOWN!!!!! AVOID THIS SCAM DEALERSHIP!!! Dealership illegally conducted a SPOT DELIVERY and allowed me to drive out the lot knowingly i wont be approved with AVOID THIS SCAM DEALERSHIP!!! Dealership illegally conducted a SPOT DELIVERY and allowed me to drive out the lot knowingly i wont be approved with financing. When i reach out to the dealership to return the vehicle i was told not to do so. Dealership lied throughout the vehicle purchasing process with their slimy sales tactics and dishonesty. Dealership continued to run my credit report even after i asked them not to do so IN WRITING! Dealership lied on the overall condition of the vehicle!! Dealership wont accept their vehicle back even after financing didnt go through. More