Century West BMW

Service recalls and more Outstanding service nice people very professional. Very kind he kept me informed on what is going on with my vehicle he took time out and explain to Outstanding service nice people very professional. Very kind he kept me informed on what is going on with my vehicle he took time out and explain to me everything More

Service above and beyond. I Purchased a certified preowned BMW from another dealership and was disappointed to find that a few items covered under the original factory warranty I Purchased a certified preowned BMW from another dealership and was disappointed to find that a few items covered under the original factory warranty had not been addressed. Not only did Century West BMW fix them perfectly, they were gracious enough to complete the work under the vehicle’s original 4 year warranty even though it expired a week after the parts had been ordered. Jonathan and everyone in the service department went out of their way to assure my experience was, personal, professional and positive. More

Please listen better When there is a concern with breaks making a squeaking noise you don’t eliminate it by chafering them. I left the dealer with worst breaking than befo When there is a concern with breaks making a squeaking noise you don’t eliminate it by chafering them. I left the dealer with worst breaking than before. Ambient lighting was reported but never fixed More

Great buying experience. I went here looking for a CPO car. I found a good deal online and decided to take a test drive. The people here are professional and courteous. My sal I went here looking for a CPO car. I found a good deal online and decided to take a test drive. The people here are professional and courteous. My sales person was Tim. He was extremely helpful and went above and beyond. Highly recommended. More

2 Thumbs up!!! Can’t complain no matter what! For his knowledge, kindness and how he responds, so quick no wait time.I am very satisfied !!!Thanks to Steve Smithson Can’t complain no matter what! For his knowledge, kindness and how he responds, so quick no wait time.I am very satisfied !!!Thanks to Steve Smithson More

Service Kristina from service is amazing. She is always considerate of the situation a customer may be facing. She gave me a loaner while my vehicle was in se Kristina from service is amazing. She is always considerate of the situation a customer may be facing. She gave me a loaner while my vehicle was in service without me asking. Her attitude and customer service is amazing and always provides updates on the progress of the vehicle. I will keep on taking my BMW to Century West BMW for any service of mechanical issue. Kristina thank you so much you’re amazing!!! More

Sale person Mark he nice sale person and help me alort but LOL so but the end is come out I’m get what I want thank you Mark Nishimura Mark he nice sale person and help me alort but LOL so but the end is come out I’m get what I want thank you Mark Nishimura More

Wonderful experience! No complaints. Excellent dealer excellent service. Everybody there was hospitable and kind, which makes a world of difference as purchasing a car is a No complaints. Excellent dealer excellent service. Everybody there was hospitable and kind, which makes a world of difference as purchasing a car is a long process. Well done to everyone involved. More

X6 2019 lease My purchase with this dealer was outstanding!!! Neviana Evans was a pleasure to deal with. She was quick to respond and put together a better dealer o My purchase with this dealer was outstanding!!! Neviana Evans was a pleasure to deal with. She was quick to respond and put together a better dealer on the lease and my trade in than previous dealers. We are all busy and purchasing a car is something that should be painless and stream lined. This dealer was an hour away and I passed many BMW dealers to come here and would do it again in a heartbeat. Bottom line we give our business to people we like....this dealership and Neviana were over and above. Brandon Palacious (a genius) assisted me in setting up Apple Car Play and all my presets. In and out in less than 90min....can’t beat that. More

Good people getting it done When I arrived today I was met by a valet that assured me I did not need a ticket, in the middle of LA and no ticket....hmm. Well, any suspicion was When I arrived today I was met by a valet that assured me I did not need a ticket, in the middle of LA and no ticket....hmm. Well, any suspicion was quickly rendered meaningless when Leonard met me at the door and led me seamlessly thru my purchase. All in all a great experience from the salesfloor to upstairs I met only great people. I will be back.! B.T.W. The car I arrived in was there and I did not need a ticket.... More