Century West BMW
North Hollywood, CA
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Excellent and efficient service, from check-in to vehicle check out. Doug McClure, my service advisor, was very professional and kept me abreast with the service that my car required and the cost of each. check out. Doug McClure, my service advisor, was very professional and kept me abreast with the service that my car required and the cost of each. I appreciated that I was provided a loaner car. I recommend this location for service and maintenance. More
Incredible service ! !! Professional and knowledgeable people. Cinthia Salazar in the service department is the most profession al, kind, on time, and best BMW customer !! Professional and knowledgeable people. Cinthia Salazar in the service department is the most profession al, kind, on time, and best BMW customer service . Romelia a d Jeniffer in the loan department also are the best. Century West BMW is the best ! More
Overall my experience from start to finish was great! ! My service advisor Dave or David was very patient and helpful with all my questions. Some of the random issues the mechanic said I had were questio ! My service advisor Dave or David was very patient and helpful with all my questions. Some of the random issues the mechanic said I had were questionable I must say. More
Brian Hough is the absolute best. He is a complete professional...no pressure and always available to answer questions and explains all work to be done. Fantastic communication. Al He is a complete professional...no pressure and always available to answer questions and explains all work to be done. Fantastic communication. All work done on my car was done 100 percent to my satisfaction. I was especially impressed with the wax detail on my car. They were able to buff out some of the stubborn dull spots. My car looks shiny and new. I am a happy camper!! A++ More
Just purchased a certified pre-owned X6 and it couldn't have been an easier and smoother process. Carter Kanes was incredibly helpful, personable and took his time to work with us. have been an easier and smoother process. Carter Kanes was incredibly helpful, personable and took his time to work with us. More
Staff were courteous and approachable specially Mr Doug McLure, my assigned service advisor who maintains a good rapport with customers. The ambiance in the customers lounge is pleasantly arranged where cu McLure, my assigned service advisor who maintains a good rapport with customers. The ambiance in the customers lounge is pleasantly arranged where customers are offered with coffee and donuts. More
Not happy with the charge for 252 dollars just for inspection . When they have the multi point inspection for free and they don’t even inspect the car correctly inspection . When they have the multi point inspection for free and they don’t even inspect the car correctly More