
Century West BMW
North Hollywood, CA
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The service department did not update me on my vehicle getting serviced. I had to continually call to find out information. Also no loaner vehicle given. They offered me an economy car to rent but I have getting serviced. I had to continually call to find out information. Also no loaner vehicle given. They offered me an economy car to rent but I have an X7 and had to pay for a bigger vehicle. This dealership lacks costumer service. More
The worst experience ever. If you drive a BMW X3 M please do not bring your vehicle to this location. Service issues from October 2021- February 2022 do not bring your vehicle to this location. Service issues from October 2021- February 2022 More
Juan the service advisor has always taken good care of me. Very friendly and professional. This dealership isn’t my local one but I only take my car here for service. me. Very friendly and professional. This dealership isn’t my local one but I only take my car here for service. More
Unbelievable service!Absolute excellence! Truly! Unbelievable service! Absolute excellence! Truly! everybody actually cares to help, and nobody tries to sell you and pressure you. Unbelievable service! Absolute excellence! Truly! everybody actually cares to help, and nobody tries to sell you and pressure you. More
I scheduled my appointment for about two weeks out. Everything from greeting me, to the service and the pick up were excellent. I work with many dealerships and never had a better experience. Everything from greeting me, to the service and the pick up were excellent. I work with many dealerships and never had a better experience. More