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Century West BMW

North Hollywood, CA

4.4
562 Reviews

4245 Lankershim Blvd

North Hollywood, CA

91602

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Showing 562 reviews

October 18, 2024

Doug in service is wonderful. He has been my service advisor for many years. I trust him to always be honest with me. More

by nicpano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
only worked with service
October 05, 2024

Service personnel really do not seem to care about customers. Follow through is limited to texting when the car is ready and going to the cashier for pick up. Avoid them if possible. More

by Disappointed BMW Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not given
September 18, 2024

Eddie was great! Oil Service was quicker than most other dealers. Only downside is that I have to take the 405 to get there!!! :-) More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Perez
September 17, 2024

Eddie is awesome I would definitely recommend going to service or repair the vehicle there. More

by mody M4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
September 10, 2024

Excellent customer service, I wouldn’t go anywhere else! ! Chris Gibson rocks!! Can’t wait for my next car service experience More

by Maryanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Botan Hawlery
September 07, 2024

Great place. This is our fourth purchase. The salesman was very professional. Tim Grayson Excellent More

by loisandtwins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Grayson
June 23, 2024

CW BMW had an excellent inventory and was in great overall condition and was clean. More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Nishimura
June 18, 2024

I went agian and two spanish males Service manager luis and the part department that work there kept saying my vehicle is not plug in More

by wildeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
parts department , Shahin Sabzehroo
June 12, 2024

Amazing customer service and Service Department, Doug did an excellent job, he understood my needs and proposed solutions, he is very Kind! also I was surprised by how quickly they repaired my car. Thanks Ce More

by Luis Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Mcclure
June 02, 2024

Great sales and management. They know loyalty and how to keep long term customers. Has been with them since 2016 and yesterday I got another new toy. Their service is flawless. More

by Yamen M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal S., Quyen, Brian Ghosn, Botan Hawlery
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