Century West BMW

Botan was sooooo great made the experience much easier and smooth. Everyone at the dealership from receptionist to service and Finance, we’re just so friendly. We will return to this dealership for car and smooth. Everyone at the dealership from receptionist to service and Finance, we’re just so friendly. We will return to this dealership for car needs. We do not live that close but the customer service we received will keep us coming back. Thank you soooo much! More

Always great attention to detail. Always genuine concern to customer. Will never go anywhere else. Always genuine concern to customer. Will never go anywhere else. More

Service advisor was very helpful and informed me of my car issue. Very nice and professional car issue. Very nice and professional More

The Service has been great thus far. But the sales department has been a disappointment and inferior. But the sales department has been a disappointment and inferior. More

I took my car for recall! Brian Hough took care of it, and everything went smooth.. Service tech performed multi point inspection.. and I loved the little video of the insp Brian Hough took care of it, and everything went smooth.. Service tech performed multi point inspection.. and I loved the little video of the inspection that service sent me.. thanks for everything Keep the good job Century West More

Fair, knowledgeable and prompt service. Doug knew what my older X5 needed, and didn’t need yet. Delivered as promised. Doug knew what my older X5 needed, and didn’t need yet. Delivered as promised. More

Susan was my sale rep and she was professional, responsive and very nice. I couldn’t be happier with the dealership and my sales rep. Thank you century west bmw. responsive and very nice. I couldn’t be happier with the dealership and my sales rep. Thank you century west bmw. More

I went in on a weekend evening, the staff was attentive, but could’ve been more patient with me. I also noticed my car had a scratched after I picked it up, I wish they would’ve been more aware of the condi but could’ve been more patient with me. I also noticed my car had a scratched after I picked it up, I wish they would’ve been more aware of the condition of the vehicle. Not sure if I would recommend this dealership or do business with them again. More

Had my car for close to 50 days and couldn’t tell me for sure what was wrong with the car. Communication was poor and I had to start each conversation with asking what the status was. sure what was wrong with the car. Communication was poor and I had to start each conversation with asking what the status was. More

Excellent service on my X1 M-Series! The scheduling and the loaner process were smooth! The scheduling and the loaner process were smooth! More