Century West BMW

I have a customer of this dealership for about 30 years, and it has declined in my opinion. They charge for paying with a credit card, and I just brought my car in for a service, and making an appointment and it has declined in my opinion. They charge for paying with a credit card, and I just brought my car in for a service, and making an appointment was an adventure, and not a good one. I’m thinking on going to another dealership. The only thing that’d was good was my Service agent Doug! More

Ive been to maybe 5 or 6 BMW service departments and Century West is by far the easiest and most knowledgeable. Century West is by far the easiest and most knowledgeable. More

Brought my BMW in for service and the service was exceptional thanks to Eddie. Eddie made dropping off my car and picking it up almost like i never left it. I was offered an Uber home and back and gi exceptional thanks to Eddie. Eddie made dropping off my car and picking it up almost like i never left it. I was offered an Uber home and back and given water while Eddie make sure to make a good walk around video. When i received my vehicle car was washed and vacuumed complete in the inside. I highly recommend Century West BMW. More

I really appreciate your help. You guys have 10/10 service. It was my first time at your dealership for service, and to be honest, I didn't expect you guys to have such great servi You guys have 10/10 service. It was my first time at your dealership for service, and to be honest, I didn't expect you guys to have such great service. A lot of dealership service departments are horrible! I really appreciate your help. You guys have 10/10 service. It was my first time at your dealership for service, and to be honest, I didn't expect you guys to have such great service. A lot of dealership service departments are horrible! Special thank you to Steve Smithson and the team as well. More

Salesman (sales manager ) was very unprofessional. I would not recommend this dealership. They did not follow up with their promises. I would not recommend this dealership. They did not follow up with their promises. More

Outstanding superb management excellence is there name they are dedicated to keep us happy ! thank you they are dedicated to keep us happy ! thank you More

I was treated very good the service adviser was amazing and my experience was perfect very satisfied and my experience was perfect very satisfied More

Poor service. Bad communication. No updates on car whatsoever. Called multiple times couldn’t get ahold of my service advisor Steve Smithson. Unorganized dealer. Bad communication. No updates on car whatsoever. Called multiple times couldn’t get ahold of my service advisor Steve Smithson. Unorganized dealer. More

Can always count on amazing service from Century West BMW! Piece of mind being in another location knowing they’ll take great care of my car and kid! BMW! Piece of mind being in another location knowing they’ll take great care of my car and kid! More

I’ve been coming to this dealer for a few years now only for service because of the great customer service so when it was time for me to get a new car it was a no brainer Fabi helped me get into a 2025 for service because of the great customer service so when it was time for me to get a new car it was a no brainer Fabi helped me get into a 2025 x1 and he was incredibly kind and attentive I highly recommend getting your next car or maintenance done here at Century West More