Century West BMW

I recently had my 20k oil change done at Century West BMW and was very pleased with the entire experience. I called ahead to schedule an appointment and chose an early morning time—7:40 AM—so my car would be and was very pleased with the entire experience. I called ahead to schedule an appointment and chose an early morning time—7:40 AM—so my car would be ready by lunchtime. My service advisor, Tom, was efficient, friendly, and made the check-in process seamless. Since my service would only take a few hours, Century West BMW provided an Uber ride instead of a loaner, which was super convenient. There were no surprises, the process was smooth, and the service itself was completed efficiently. On top of that, my car got a much-needed rinse after all the recent rain—an unexpected but appreciated bonus! Everything was wrapped up and my car was ready before 10:30 AM. I’ll definitely be returning for future service and would recommend Century West BMW to anyone looking for a professional and hassle-free experience. More

Very clean Friendly service Great customer service Right away you feel like in good hands service Right away you feel like in good hands More

The service department was highly organized, efficient, and courteous. I had no problems whatsoever! They got me in quickly and dealt directly with my insurance company for the repairs. They kept me posted and courteous. I had no problems whatsoever! They got me in quickly and dealt directly with my insurance company for the repairs. They kept me posted throughout the entire process. More

I have a customer of this dealership for about 30 years, and it has declined in my opinion. They charge for paying with a credit card, and I just brought my car in for a service, and making an appointment and it has declined in my opinion. They charge for paying with a credit card, and I just brought my car in for a service, and making an appointment was an adventure, and not a good one. I’m thinking on going to another dealership. The only thing that’d was good was my Service agent Doug! More

Ive been to maybe 5 or 6 BMW service departments and Century West is by far the easiest and most knowledgeable. Century West is by far the easiest and most knowledgeable. More

Brought my BMW in for service and the service was exceptional thanks to Eddie. Eddie made dropping off my car and picking it up almost like i never left it. I was offered an Uber home and back and gi exceptional thanks to Eddie. Eddie made dropping off my car and picking it up almost like i never left it. I was offered an Uber home and back and given water while Eddie make sure to make a good walk around video. When i received my vehicle car was washed and vacuumed complete in the inside. I highly recommend Century West BMW. More

I really appreciate your help. You guys have 10/10 service. It was my first time at your dealership for service, and to be honest, I didn't expect you guys to have such great servi You guys have 10/10 service. It was my first time at your dealership for service, and to be honest, I didn't expect you guys to have such great service. A lot of dealership service departments are horrible! I really appreciate your help. You guys have 10/10 service. It was my first time at your dealership for service, and to be honest, I didn't expect you guys to have such great service. A lot of dealership service departments are horrible! Special thank you to Steve Smithson and the team as well. More

Salesman (sales manager ) was very unprofessional. I would not recommend this dealership. They did not follow up with their promises. I would not recommend this dealership. They did not follow up with their promises. More

Outstanding superb management excellence is there name they are dedicated to keep us happy ! thank you they are dedicated to keep us happy ! thank you More

I was treated very good the service adviser was amazing and my experience was perfect very satisfied and my experience was perfect very satisfied More