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Century West BMW

North Hollywood, CA

4.4
565 Reviews

4245 Lankershim Blvd

North Hollywood, CA

91602

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Showing 565 reviews

March 25, 2025

The service department was highly organized, efficient, and courteous. I had no problems whatsoever! They got me in quickly and dealt directly with my insurance company for the repairs. They kept me posted More

by elsamramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Perez
February 26, 2025

I have a customer of this dealership for about 30 years, and it has declined in my opinion. They charge for paying with a credit card, and I just brought my car in for a service, and making an appointment More

by jcsfx
Recommend Dealer
No
Employees Worked With
Doug Mcclure
February 06, 2025

Ive been to maybe 5 or 6 BMW service departments and Century West is by far the easiest and most knowledgeable. More

by levon818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Chris Gibson
January 31, 2025

Brought my BMW in for service and the service was exceptional thanks to Eddie. Eddie made dropping off my car and picking it up almost like i never left it. I was offered an Uber home and back and gi More

by oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
January 30, 2025

I really appreciate your help. You guys have 10/10 service. It was my first time at your dealership for service, and to be honest, I didn't expect you guys to have such great servi More

by Levon Nikoghosyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Smithson
January 24, 2025

Salesman (sales manager ) was very unprofessional. I would not recommend this dealership. They did not follow up with their promises. More

by azizghazipour
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Shahin Sabzehroo
January 14, 2025

Outstanding superb management excellence is there name they are dedicated to keep us happy ! thank you More

by Scs9145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Palacios, Leonard Turner, Mark King, Mark Nishimura, Shahin Sabzehroo, Zack Shaikh, Brian Ghosn, Botan Hawlery, Matthew Suarez, Matia Khachatourian
January 08, 2025

I was treated very good the service adviser was amazing and my experience was perfect very satisfied More

by hagop2696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Perez
January 07, 2025

Poor service. Bad communication. No updates on car whatsoever. Called multiple times couldn’t get ahold of my service advisor Steve Smithson. Unorganized dealer. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve smithson
January 02, 2025

Can always count on amazing service from Century West BMW! Piece of mind being in another location knowing they’ll take great care of my car and kid! More

by vruffjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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