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Century West BMW

North Hollywood, CA

4.4
559 Reviews

4245 Lankershim Blvd

North Hollywood, CA

91602

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Showing 559 reviews

January 14, 2025

Outstanding superb management excellence is there name they are dedicated to keep us happy ! thank you More

by Scs9145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Palacios, Leonard Turner, Mark King, Mark Nishimura, Shahin Sabzehroo, Zack Shaikh, Brian Ghosn, Botan Hawlery, Matthew Suarez, Matia Khachatourian
January 08, 2025

I was treated very good the service adviser was amazing and my experience was perfect very satisfied More

by hagop2696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Perez
January 07, 2025

Poor service. Bad communication. No updates on car whatsoever. Called multiple times couldn’t get ahold of my service advisor Steve Smithson. Unorganized dealer. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve smithson
January 02, 2025

Can always count on amazing service from Century West BMW! Piece of mind being in another location knowing they’ll take great care of my car and kid! More

by vruffjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
December 01, 2024

I’ve been coming to this dealer for a few years now only for service because of the great customer service so when it was time for me to get a new car it was a no brainer Fabi helped me get into a 2025 More

by Luz E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabie Dashti
November 10, 2024

Never had to complain servicing my vehicles at Century West! Been purchasing and leasing vehicles from this store since 2001. Somehow, I always go back and this goes back to the great service and sales More

by Ghosndesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Shaikh
October 29, 2024

Doug McClure is the best service manager, and I am very satisfied w the service I receive at Century West BMW More

by eshavelson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No contact w sales deot
October 18, 2024

Doug in service is wonderful. He has been my service advisor for many years. I trust him to always be honest with me. More

by nicpano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
only worked with service
October 05, 2024

Service personnel really do not seem to care about customers. Follow through is limited to texting when the car is ready and going to the cashier for pick up. Avoid them if possible. More

by Disappointed BMW Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not given
September 18, 2024

Eddie was great! Oil Service was quicker than most other dealers. Only downside is that I have to take the 405 to get there!!! :-) More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Perez
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