Century Kia of Tampa

I HIGHLY recommend Century Kia of Tampa. I came in through the internet to shop for Kia EV Winds. The ladies in the internet department were amazing. Very courteous and direct with the answ I came in through the internet to shop for Kia EV Winds. The ladies in the internet department were amazing. Very courteous and direct with the answers to my questions. I was not able to purchase a Kia from Century Kia because I live over an hour and a half away. BUT I was so impressed with the internet department's work that I wanted to recognize their professionalism. More

TERRIBLE CUSTOMER SERVICE. DO NOT BUY. STAY AWAY. FINANCIAL MANAGER COLE IS THE WORST EVER. This dealership customer service is terrible. STAY AWAY. Especially financial man DO NOT BUY. STAY AWAY. FINANCIAL MANAGER COLE IS THE WORST EVER. This dealership customer service is terrible. STAY AWAY. Especially financial manager Cole Kershner he will NEVER call you back or attempt to try to resolve you issue or his error that he made in financing. I bought my stinger 2022 back in July of 2021 I bought all the extra packages he sold me. He made sure I had everything before I left the dealership. First service appt I had a few months later come to find out he never added the road hazard package and have come out of pocket multiple times due to this error that he never added package. Myself and my wife have attempted to call him multiple times he is never in the office and the staff takes a message but he never calls back. After speaking with other manager Carlos him and Cole have promised that they will resolve this issue and still ongoing they do not attempt to resolve this issue for us. This dealership is terrible they will do their best and hassle you non stop for you to buy their car but after you buy it they could care less to attempt to resolve your issue. They are horrible if I would have know it was going to be this bad I would have never bought a car from them. I highly advise no one to go through them. If you do make sure you read your full contract with them and make sure all of your packages that you paid for are added before you leave this horrendous dealership. Because if you don’t good luck later on trying to get your issue resolved. More

Ryan the service tech is the go to guy! He listens to your complaints and has your car services accordingly! He knows his stuff!! He also update you on recalls and SERVICE notices on your vehicle. your complaints and has your car services accordingly! He knows his stuff!! He also update you on recalls and SERVICE notices on your vehicle. More

NO STARS!!!!! Was given a final number from agent NO STARS!!!!! Was given a final number from agent Duc on the phone. Told him I had back injury and was concerned about COVID. Dr NO STARS!!!!! Was given a final number from agent Duc on the phone. Told him I had back injury and was concerned about COVID. Drive to dealer , given price was 99 dollars more and for lower model car. Stay away all the do is xxxxxxxx you. With COVID they are play with peoples lives. Spent over hour being lied to. Stay away. Filed a complaint with Kia cooperate office. Sent letter to CBS news. They need to honor what they say. I would rather give to another company. More

Bought a car from Preston Hicks I have to say that my husband and I were treated with great respect, courtesy and honesty from our salesman Preston Hicks! Love our car, thank you Pr I have to say that my husband and I were treated with great respect, courtesy and honesty from our salesman Preston Hicks! Love our car, thank you Preston for great service. More

If I could Rate a zero I would. Took my KIA Suz 3x in the past month. Two of the visits equated to over $2300. worth of repairs. The first was taken care of by a good will and the second repair was $950.00 past month. Two of the visits equated to over $2300. worth of repairs. The first was taken care of by a good will and the second repair was $950.00 cost to replace a intake manifold supposedly this is what they diagnose but then took my SUV for a second opinion and apparently there was a hose disconnected and paid $60.00 to fix. Even though the first major repair was supposedly over $1200.00 I now question if that was a true diagnosis. Keep in mind my SUV just came out of Warranty and one owner. I started to question if KIA was a good vehicle since so many high cost due to being out of warranty but now I'm questioning the dealership. Very sad, I will report this to the Better Bureau as well. More

Great Customer Service Department employees I want to give a Great shout out to Kris Williams Service Consultant and Rey Service Tech at Century Kia of Tampa, Both understood our situation with I want to give a Great shout out to Kris Williams Service Consultant and Rey Service Tech at Century Kia of Tampa, Both understood our situation with getting our sons Kia Optima back to him by staying later than normal to program the Key FOB and cutting the Key so we could drive it back to Orlando. Both performed over and Beyond Excellent Service. I will be back to see them any time I'm back in the Area again. More

Awesome Customer Service I want to thank my sales men (Preston Hicks & Alexander Gonzalez) for their help in getting me my 2013 Mazda2. The 2 of them bent over backwards to h I want to thank my sales men (Preston Hicks & Alexander Gonzalez) for their help in getting me my 2013 Mazda2. The 2 of them bent over backwards to help me out. They were Professional and Courteous. I highly recommend Century Kia to everyone that I am in touch with. Keep up the great job. More

Great customer service I love the customer service experience I have with Kia., Ryan Elwood is a good customer service., he is on top of keeping me informed with my vehicle I love the customer service experience I have with Kia., Ryan Elwood is a good customer service., he is on top of keeping me informed with my vehicle when it needs to be serviced, I get my service done within the time the say and great service to get my car back to me by end of the day. More