Century Buick GMC

From sales to service We purchased a certified vehicle from this dealership. The purchase was quick and efficient. The true test came wgen it was time to service the vehi We purchased a certified vehicle from this dealership. The purchase was quick and efficient. The true test came wgen it was time to service the vehicle. We were given an appointment and were given a time our vehicle service would be completed by. We had several options to choose from in what to do during our wait. My husband could have gotten a haircut since they have a barber on site. We could watch tv in a waiting room, seen a movie in the theater, exercised in the gym or if we had brought our granddaughter she could play in their playroom. With so many options the time flew by. The bill for our serving was covered by our warrantee. The only item not covered was under $75 which is quite reasonable for a dealership. More

Sierra Denali awesome as ever Wendel is our service writer and he is attune to customer needs and time related matters. Our recent repair to our new Sierra was spot on!!!! Wendel is our service writer and he is attune to customer needs and time related matters. Our recent repair to our new Sierra was spot on!!!! More

Terrible Service Department I had an attentive service advisor, Joe Zito, however upon picking up my vehicle the owner’s manual was left on the passenger side seat. The vehicle I had an attentive service advisor, Joe Zito, however upon picking up my vehicle the owner’s manual was left on the passenger side seat. The vehicle was dirty and not cleaned. More unsettling was the fact that I pointed out 2 items that did not show to be completed via the dash panel readings. The advisor confirmed the issues were not a problem and the readings would reset. I pushed back but was told they would reset. A day after, the readings did not reset due to the fact the service performed was not done completely. Again, I pointed this out the day before. I took the vehicle back in the next day and challenged the advisor to look at it again. Upon doing so, he confirmed what I originally said. They had to install a new fuel filter and add additional fluid. The readings were correct and showed the service was not completed. After they addressed the items, Now the readings are reading correctly. What’s the problem here? This was totally a waste of my time. Sub standard service at best. Where is the cross check and balance. Joe Zito did his best and he is an asset to Century. However, the overall experience was substandard at best and very frustrating. AND thanks to the service manager for coming and apologizing to me for the inconvenience. He was present, informed of the problem but not attentive nor did he or anyone in management reach out to me. Be careful when taking your car to Century for Service. Obviously they don’t value the customers time. More

Service car Excellent customer service. Each item was detailed and explained thoroughly. Reviewed each charge and made sure I was in agreement with was was being Excellent customer service. Each item was detailed and explained thoroughly. Reviewed each charge and made sure I was in agreement with was was being done More

Best dealership Can not say enough good things about the team at Century. I will highly recommend Century to anyone that tells me they are in the market for a new or Can not say enough good things about the team at Century. I will highly recommend Century to anyone that tells me they are in the market for a new or used car. I have bought many many cars over the years and have never had a better experience anywhere. If I could give them a 10 star rating I would. Thanks Glenn and Casey. Awesome place to do business. More

Great deals! Great deals for the cars and service. We had a great experience at century Buick gmc dealership. We’re glad we went there. customer friendly! Great deals for the cars and service. We had a great experience at century Buick gmc dealership. We’re glad we went there. customer friendly! More

Pleasant experience From the moment I approached Casey Bauer and discussed my needs to the moment we shook hands after my personal detailed review regarding all the featu From the moment I approached Casey Bauer and discussed my needs to the moment we shook hands after my personal detailed review regarding all the features and benefits of my new Enclave, it was nothing short of a wonderful, professional and efficient process. More

Excellent and professional service! The sales professionals, Hiram Otero and Dominick Lauriano Jr., are an amazing team and made the purchasing process exemplary for me. I am very happy The sales professionals, Hiram Otero and Dominick Lauriano Jr., are an amazing team and made the purchasing process exemplary for me. I am very happy with the purchase! The dealership is all about quality. More

Excellent Very good customer service very friendly lots of help very clean beautiful cars and excellent quality one of the best in Tampa area please go visit a Very good customer service very friendly lots of help very clean beautiful cars and excellent quality one of the best in Tampa area please go visit anytime you will love this place More

Very good Very professional amazing customer service clean and sanitize place very friendly people lots of help very good selection of vehicles to choose from Very professional amazing customer service clean and sanitize place very friendly people lots of help very good selection of vehicles to choose from very nice place More