Century 3 Kia - Service Center
West Mifflin, PA

153 Reviews of Century 3 Kia - Service Center
Excellent service. Excellent service..I would recommend them to everyone I know. I’ve nerves received better service. Paul was the best. I’ve never had a bad experience Excellent service..I would recommend them to everyone I know. I’ve nerves received better service. Paul was the best. I’ve never had a bad experience with Century 3 Kia More
Great experience overall! Century 3 Kia was fantastic to buy my car from and they were even better for my recent service appointment! Very accommodating staff, clean waiting ar Century 3 Kia was fantastic to buy my car from and they were even better for my recent service appointment! Very accommodating staff, clean waiting area and quick service. More
A+ Dealer We have always had a positive and pleasant experience whether it was for sales or service. Everyone is friendly and courteous. Would send my friends a We have always had a positive and pleasant experience whether it was for sales or service. Everyone is friendly and courteous. Would send my friends and family here for their vehicle needs! More
Awesome experience everytime I come to Kia it's an amazing experience everything that I need is done quickly they are fast to approach me to make sure that I'm not waiti everytime I come to Kia it's an amazing experience everything that I need is done quickly they are fast to approach me to make sure that I'm not waiting long and help me with everything I need More
Routine Maintenance I scheduled routine maintenance for my 2018 KIA Sportage. The service staff was thorough, polite and efficient. The work was accomplished as explain I scheduled routine maintenance for my 2018 KIA Sportage. The service staff was thorough, polite and efficient. The work was accomplished as explained to me and I was on the road at about the time projected. I look forward to my next scheduled maintenance. More
Avoid at all costs – Among the worst experiences I have had Review for the service department. Are negative stars a possibility? Please, do yourself a favor and drive out of your way to go to a different Kia de Review for the service department. Are negative stars a possibility? Please, do yourself a favor and drive out of your way to go to a different Kia dealership or a local mechanic if your warranty is up. Short version: While “repairing” my car they caused additional damage elsewhere. They initially very politely admitted fault and agreed to rectify the problem for free. However, when the appointment arrived they very rudely refused to cover the costs and only said they would fix it if I paid them standard rates...even though they broke it. If you, like every consumer, do not want your car to leave the shop with new problems, your budget to suffer the resulting new costs of said new damage, and your schedule to endure the hassle of multiple appointments weeks apart...please by all means necessary do not take your car to Century 3 Kia for service. I’m sure some people have a fine experience here if it is a cut and dry transaction. They were initially very nice and pleasant for the most part. However, if you run into any unexpected issues or problems with your car...this is not the type of business or people you will want to be entangled with. They do not care about the customer and will throw you under the bus without hesitation. Furthermore if they, even occasionally, are careless enough with customers cars in the garage to cause additional damage...do you really want them working on the vehicle that you rely on? I hardly ever write reviews, but I had such a horrible experience with Century 3 Kia I felt the need to warn others. If you have a choice...trust me, don’t come here. Drive to Monroeville or Robinson or Wexford if you must. You can do better elsewhere, it would be hard to do worse. Other more minor items of note: - They don’t keep (almost) any parts in stock so you will need at least 2 appointments for a repair. If after reading this you still go here for some reason plan on two appointments. - Appointments book 2-3 weeks out. Again, not sure why you would go here, but after the initial appointment plan on not having the part installed/repaired for a few weeks. AKA - your car will not work for weeks. - They are super expensive. They quoted me $330 to fix the damage they caused. I contacted some other garages and it looks like $150-$200 is the going rate everywhere else. - Most importantly! Don’t forget...they might break your car and then ask for more money to fix it. More
Satisfied Im very pleased with century 3 kia and would recommend people to go to them. They get the job done and fill u in about everything thats going on with Im very pleased with century 3 kia and would recommend people to go to them. They get the job done and fill u in about everything thats going on with ur vehicle. More
Routine maintenance I recently took 2018 Kia Forte in for routine maintenance using the express service the car was promised to be back in an hour it took just slightly o I recently took 2018 Kia Forte in for routine maintenance using the express service the car was promised to be back in an hour it took just slightly over that time I was satisfied with the work they even washed it for me they had good facilities which was nice because I was working on my computer. price was reasonable and I would recommend the dealer to anybody More
Great service better people Went to the dealership for an oil change on a Saturday and was unaware that the express lane was no longer at this location and only 1 mechanic was on Went to the dealership for an oil change on a Saturday and was unaware that the express lane was no longer at this location and only 1 mechanic was on staff for Saturday but was able to get me in anyway and didnt turn me away i would highly recommend this delership because they are very friendly and professional i will be back again for sure More
Service WOW Shout out to the service dept. at Century 3 Kia. My husband and I leased Forte vehicles and our inspections were due at the same time. We brought our Shout out to the service dept. at Century 3 Kia. My husband and I leased Forte vehicles and our inspections were due at the same time. We brought our cars out a week apart and were very pleased with each person we encountered. The cars were done within 1 hour, washed and returned to us as promised. I recommend Century 3 Kia to anyone who is looking to purchase, lease or have service. You won't be disappointed. More