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Central Truck and Auto

DELAWARE, OH

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2 Reviews
Call Dealership (614) 259-7771

35 E CENTRAL AVE

DELAWARE, OH

43015

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rude unprofessional professional

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Showing 2 reviews

September 29, 2023

Never contacted me about the car I was interested in. Rude and unprofessional at best. More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No one called
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December 30, 2022

NO response from the dealer as of today. None! I'll spend my money somewhere else. More

by coachcy26
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nobody contacted me
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Dec 30, 2022 -

Central Truck and Auto responded

Good morning! We received an email from you on 12/20/2022 at 12:32 p.m. inquiring on the 2017 Chevrolet equinox We have the time stamped email. and we responded to your email on 12/20/22 at 12:53 p.m. which was almost exactly 20 minutes later. You never responded to us. We would be more than happy to help you if you would respond back or stop in to the dealership. We can upload the screenshots of the emails if you would like. So, with that said, please delete your negative review as it is not accurate. Thanks, The Owner

Dec 30, 2022 -

coachcy26 responded

I did not receive any email from you in my inbox. Perhaps it went to SPAM and got deleted. Thanks for the follow-up.

Dec 30, 2022 -

Central Truck and Auto responded

If you would like the email thread with dates and times I can send it. Otherwise please take down your negative review as it is not accurate. Thanks, Kurt Jacobs Owner

Jan 01, 2023 -

Central Truck and Auto responded

Again, this review is inaccurate. Please take down your review as you did not respond back to us on your initial email. I have the email thread that has the date and time stamps. Thanks, Kurt Jacobs Owner

Jan 01, 2023 -

coachcy26 responded

As I said earlier, if indeed they were sent as you claim, either they didn't make it to me or they went to my SPAM and got deleted. Chill out a bit.

Jan 01, 2023 -

Central Truck and Auto responded

I will screenshot the email response with dates and times and send them to you. I've worked very hard to grow this business the past 5 years with very little sleep working 2 jobs and supporting the staff I have here. They also work very hard and I am relentless on follow-up with them in relation to our customers. I pay for leads through cars.com, carfax, and cargurus to the tune of about 2900 a month and that's with a discount. Its not right for you to leave a bad review when we did indeed respond. It's not our fault it may have gone to your spam mailbox or you deleted our response and then leave us a bad review. Please take your review down as it's not accurate. Thanks, Kurt Jacobs Owner

Jan 01, 2023 -

coachcy26 responded

OK, send them. By the way, did you sell the vehicle. And for your info, I did NOT delete said message intentionally.

Jan 01, 2023 -

Central Truck and Auto responded

Please check your email, and apparently your spam folder. Email with screenshots of time/date stamp have been sent. Thanks, Kurt Jacobs Owner