Central Maine Toyota

After some early miscommunication I have nothing but praise for the service group at CM Toyota. They are top notch. From the time I arrived the I was treated with courtesy. Everyone involved with praise for the service group at CM Toyota. They are top notch. From the time I arrived the I was treated with courtesy. Everyone involved with getting my car back on the road this made it as painless as possible for me. Someone checked on my warranty, and that all was in order before I arrived with my car. I spoke to Brad and he thought knew what the problem was and let me know the part was back ordered. He later called me to confirm the diagnosis and let me know that Toyota was paying for the rental car. A gentleman ( I did not get his name) made sure I had a rental car available and also made sure I had a ride to Enterprise to pick up the rental car. He stayed with me at Enterprise until the keys for the rental were in my hand. Then Matt at Toyota rentals found another car from their fleet that I had for two weeks after that. What was bound to be an ordeal was made a lot smoother because of the professional and courteous treatment I received from the staff at CM Toyota. Later, after walking up to the vehicle in a parking lot I noticed that the dent on the back panel had been smoothed out some too. Sorry I didn't see that when I picked up the car from the service area. More

I dealt with Matt and Taylor both. This is my second new Highlander I have bought in Waterville. They are both very friendly, nice and very knowledgeable. I would definitely go back th This is my second new Highlander I have bought in Waterville. They are both very friendly, nice and very knowledgeable. I would definitely go back there again. More

What a great experience and love the 2025 Tacoma! Matt is so easy to work with and the entire team makes you feel like your family! Thank you for making it sp easy to buy a new truck at a price tha Matt is so easy to work with and the entire team makes you feel like your family! Thank you for making it sp easy to buy a new truck at a price that works for my budget! Highly recommend Matt Loubier and Central Maine Toyota! More

Highly recommend Matt Loubier at Central Maine Toyota. Highly professional, knowledgeable, and patient! I never felt any pressure and he helped us with a great deal on a new 2024 Toyota Tundra. Thanks, Ma Highly professional, knowledgeable, and patient! I never felt any pressure and he helped us with a great deal on a new 2024 Toyota Tundra. Thanks, Matt! More

Don’t expect good service if your car you bought here is older than ten years old. I’ve been abandoned and told they can not fix my 16 year old Yaris. Asked on last service if my car needed anything for i older than ten years old. I’ve been abandoned and told they can not fix my 16 year old Yaris. Asked on last service if my car needed anything for inspection. Needed tires. Ordered tires. On installing, car was deemed uninspectable and unrepairable. A bit dubious. Think Toyota does not want to work on their cars older than ten years old. Mine is a gem and has been well maintained. Don’t believe what they are telling me. I am not an idiot. I know cars. More

My husband and I bought our Rav 4 with Bob’s help. We cannot thank Bob enough for his help, made the experience less daunting. He was very pleasant, easy to talk too made us both feel comfortable. T We cannot thank Bob enough for his help, made the experience less daunting. He was very pleasant, easy to talk too made us both feel comfortable. Thank you Bob for everything. 😊 More

We cannot begin to express our concerns about the 32 day turnaround time before our vehicle was even looked at! Don’t be fooled folks that your vehicle will be serviced promptly, or that it won’t sit for 32 turnaround time before our vehicle was even looked at! Don’t be fooled folks that your vehicle will be serviced promptly, or that it won’t sit for 32 days before being looked at! Even worse, when we went to pick up our vehicle, the problem still existed! More

Ryan was great, we haggled over the price for a few days and he was very quick to get back to me each time I emailed him. When I went to the dealership it was just a few hours and I was on my way home in my and he was very quick to get back to me each time I emailed him. When I went to the dealership it was just a few hours and I was on my way home in my new truck. Great people to work with. More

I worked with Bob Van Gorden. He asked questions to help me narrow my options, and was a great advocate throughout the process. Bob is knowledgeable and efficient. He asked questions to help me narrow my options, and was a great advocate throughout the process. Bob is knowledgeable and efficient. More

Bought my tacoma from Bob Van Gorden. Best salesman I have ever worked with for sure. No pressure and very knowledgeable. He actually made the car buying experience a pleasure, not a st Best salesman I have ever worked with for sure. No pressure and very knowledgeable. He actually made the car buying experience a pleasure, not a stressful event. This is the only review I have ever posted , so that says something. Thanks Bob! I will be back More