Central Kia of Plano

Jason Dowell was helpful and not pushy. Great experience. My buying experience was smoothe and easy. Got the car I wanted at a price I felt was fair. Their inventory is large enough that they will likely have My buying experience was smoothe and easy. Got the car I wanted at a price I felt was fair. Their inventory is large enough that they will likely have a car to fit your needs. Can't say much about service department as just bought my car less than a week ago. More

No Problems In and Out in 2.5 hours. Bought a certified pre-owned 2013 Soul. No issues with sales or finance departments. Easy & Smooth on all activities. In and Out in 2.5 hours. Bought a certified pre-owned 2013 Soul. No issues with sales or finance departments. Easy & Smooth on all activities. More

Paperwork Snafu Central Kia of Plano has serious problems properly filing paperwork. Our older car was used as a trade in for a leased Kia. Apparently the car was sol Central Kia of Plano has serious problems properly filing paperwork. Our older car was used as a trade in for a leased Kia. Apparently the car was sold to a 3rd party reseller. While in custody of the 3rd party reseller the car received a ticket. It took us 3 visits to the resolve the ticket and get Kia to pay for the ticket. Now it appears the 6 months later the car has still not been taken out of my wife's name. When she went there to question why the Manager on duty was very rude and told my wife she needed to do this herself. I have to ask why given that this was not a personal transaction and every dealership I have ever been involved in did this work for us. I will never buy anything from Central Kia of Plano again and at the end of our lease I am determined to go to another Kia dealer in the DFW metroplex. More

Review of the service at Kia Motors I received an email from Blake Box at Central Kia, and decided to check out what was being offered. Since my granddaughter had already purchased a Kia I received an email from Blake Box at Central Kia, and decided to check out what was being offered. Since my granddaughter had already purchased a Kia, we were familiar with the car, but after reaching the dealership, we worked with Blake Box who is an extraordinarily salesman, we told him what we wanted, and he went about trying to fulfill our need. Over all, we had a very good experience with Blake, finance and the dealership. No pressure, just an overall excellent experience. More

Vinny Khatib for the win! Single mom, 8months pregnant (at the time) and was in an absolute hopeless situation with my car at the time. It was a 2 door sports car, but with 1 c Single mom, 8months pregnant (at the time) and was in an absolute hopeless situation with my car at the time. It was a 2 door sports car, but with 1 child, and a baby on the way, I HAD TO get out of that car and into another one that better suited my needs. I was turned down by every dealership I went to until I received a random call from Vinny @ Kia in Plano. Call it a stroke of random luck, or divine intervention, Vinny worked tirelessly to try and help me out of the seemingly hopeless situation I was in; all the while, telling me not to give up hope. True to his word, within a couple of days, I walked out of that dealership a proud owner of a BRAND NEW Kia Soul! (I still love it!) How many dealerships/car salespeople can you write about who are honest? Not many (if any). Vinny is your go-to guy and Central Kia of Plano has a customer for LIFE - Me! (Vinny, you'd better not quit there! Lol). I look forward to working with him again, most definitely. - Nicole More

Extended Warranty a RIP OFF I bought an older car from Plano Kia about one year ago and purchased the deluxe extended warranty to make sure it was protected since it was a used c I bought an older car from Plano Kia about one year ago and purchased the deluxe extended warranty to make sure it was protected since it was a used car. RIP OFF! I paid $1,000 and it covers nothing at all. They are saying we need another engine and have even done 5 oil changes in one year, but there is sludge in the engine they say and therefore is not covered. They supposedly did their full inspection on it too before we purchased it. So how did the sludge get in there? We did all the required oil changes. It was obviously already there. Plano Kia shame on you for ripping off your loyal customers like this. I have had better luck purchasing cars on Craigslist. I thought I was purchasing a car from a reputable dealer so I thought it would be better for my youngest son since it was his first car. SHAME ON YOU! More

Great service from Central Kia Of Plano I have been a repeat customer of Central Kia (2 Kia Souls 2 years apart) and both experiences were as pleasant as buying a new car can be. I am a sing I have been a repeat customer of Central Kia (2 Kia Souls 2 years apart) and both experiences were as pleasant as buying a new car can be. I am a single woman and did not feel pressured or "manhandled" whatsoever. Emad and Bryan were very professional and very courteous. More

L Howard Stopped by Central Kia last month to browse at the cars and ended up taking one home. This is the third car we have purchased from Central and Bryan Stopped by Central Kia last month to browse at the cars and ended up taking one home. This is the third car we have purchased from Central and Bryan Jackson has helped us each time. He is always very friendly and helpful and even set up my phone for the bluetooth. Even the finance part was less painful this time. Thanks to Bryan and Norman for making this last car buying experience the easiest one ever. I will definitely tell others to go to Central. More

As pleasant as can be!! I have been a repeat customer of Central Kia (2 Kia Souls 2 years apart) and both experiences were as pleasant as buying a new car can be. I am a sing I have been a repeat customer of Central Kia (2 Kia Souls 2 years apart) and both experiences were as pleasant as buying a new car can be. I am a single woman and did not feel pressured or "manhandled" whatsoever. Both of my sales persons (Mr. Jackson just last month) were professional, very courteous and seemed like they wanted the lowest price as I did during negotiating. I ate my full of fresh baked cookies and popcorn while waiting, too! Everyone there was very nice and the decor is comfortable. I would definitely recommend Central Kia. More

Great super Helpful Staff !! Joel Brollier was very knowledgeable about the cars and was able to make me a great deal on a new Kia Soul. He was very helpful helping this old guy m Joel Brollier was very knowledgeable about the cars and was able to make me a great deal on a new Kia Soul. He was very helpful helping this old guy more familiar with the new technology. I am still trying to figure a few things out, but Joel will help me I am sure. Ed Maltos in Finance found a way to take my money and almost made it painless. What a great guy !!! More