Central Kia of Plano

Friendly service people. Over delivered. Got my vehicle done much earlier than anticipated even though I didn’t have an appointment. Got an informative inspection plus schedu Over delivered. Got my vehicle done much earlier than anticipated even though I didn’t have an appointment. Got an informative inspection plus scheduled maintenance. And the car looked great when I picked it up. More

Always easy and fast. Waiting area was nice, clean and comfortable. Wifi worked great. Coffee and snacks also available. Waiting area was nice, clean and comfortable. Wifi worked great. Coffee and snacks also available. More

Quick, courteous, prompt service. The service manager was polite and helpful. The checkout was quick. The work was done fast and well. Top notch all around. The service manager was polite and helpful. The checkout was quick. The work was done fast and well. Top notch all around. More

A great dealership, a great dealer, and a great feeling after purchasing a great car after purchasing a great car More

LD was our salesperson and he was attentive and professional. He answered the phone when we called the night before the transaction, so we got him by default. He ensured the car we were calling abo professional. He answered the phone when we called the night before the transaction, so we got him by default. He ensured the car we were calling about was ready for us to drive the next day and honored the quote provided. He did all in his power to make the transaction as smooth as possible. More

I bought my last two cars at Central Kia—a Forte and an Optima. And had zero problems with both! All service on both cars was only at Central Kia. The reason is THEY HAVE ALWAYS PROVIDED EXCELLENT SERVI Optima. And had zero problems with both! All service on both cars was only at Central Kia. The reason is THEY HAVE ALWAYS PROVIDED EXCELLENT SERVICE, GOING ABOVE AND BEYOND GOOD SERVICE! Paul has been a Service Advisor through both cars AND is AMAZING!. He’s a super guy and always has a great attitude doing more than I ask! Thank you Central Kia!! More

Good experience with Kia service and I appreciate the kind people over there . Thank you kind people over there . Thank you More

Jason Matlock, sales consultant was friendly and explained on the car very well. Finance Dept was nice and quick. explained on the car very well. Finance Dept was nice and quick. More

Front desk employees at the service department are always in sheer mode and very helpful.Good customer service, in sheer mode and very helpful.Good customer service, More

Horrible car-buying experience. Horrible trade-in experience. Horrible service experience. Calls were ignored. The service department actually suggested I take my car to another dea Horrible trade-in experience. Horrible service experience. Calls were ignored. The service department actually suggested I take my car to another dealership for service. I did & couldn't be happier to never have to step foot in that place again. BTW Ernest Hughes was my sales person who was very helpful when I was thinking about purchasing my car. Once the ink dried, he was nowhere to be found...except for the time my husband and I physically went up there to catch him in his office. Terrible experience! More