Central Kia of Plano

Central Kia are Crooks!!!!! STAY AWAY!!!! My daughter was recently in an accident and her car was totaled. She wanted an Optima so we began to look at various dealers in the area. We went t My daughter was recently in an accident and her car was totaled. She wanted an Optima so we began to look at various dealers in the area. We went to Central against my better judgement since I had dealt with them before and was extremely unhappy with the experience but I thought time had passed and maybe things had improved . Boy was I wrong. We went in and met with Reggie and test drove an Optima. My daughter gave him some information but we specifically told them do not run the credit until we are sure we can make a deal. I am aware that credit inquiries can adversely affect one's credit. We talked with them but were unable to come to an agreement so we left. We went to two additional Kia dealerships and at the last one we were making a deal on a car and they ran my daughter's credit report. Come to find out Central had run her credit through THIRTY different banks!!! This lowered her credit and she was almost unable to buy a car. I later found out that that is a scam they run so that you have to return to their dealer to make a deal. I was so infuriated. My daughter is a responsible your adult and was in a bind to find a car since hers was totaled through no fault of her own. Central is also famous for a bait and switch. They advertise a car and claim they have it but when you get there it is gone. Then they try to talk you into another one for more money. This was what they did to me the first time I went to them a few years ago. The staff was rude also on both occasions. My advice STAY AWAY from Central Kia!!!!! More

I went to have oil change but instead I left that place very disappointed with the type of customer service they have. A guy named Eduardo asked me how many miles my car had and he started with his speech very disappointed with the type of customer service they have. A guy named Eduardo asked me how many miles my car had and he started with his speech selling the 50,000 miles maintenance, I was aware of that but I did not want to do it at this time and told him that, Oh boy that is when my nightmare started, he told me that according with his system I have not been doing oil change since March ( no true ) I went somewhere else. Then continue selling tire rotation, I told him I have him for free at Firestone where I bought my tires recently and he told me I should go there for my oil change. Next he says, looks like you are not planning on keeping this car just the way you treat it. Who in the xxxx is him to make the comments , he does not know anything about me or the cars I had in the past. Finally, he took my car keys and told me to come back in 1 1/2 or 2 hours that my car will be ready. I told him that when I called the Dealer to make an appt, they told me that it will take an hour not 2hours then he said if I could not wait that time I better take my business some else which I did it. Bottom line, he was very rude just asking all those questions and comments. If I request Oild change that all I need, I don't have to tell evrybody the reasons why I can't do the other service or tell them my Financial situation. Very disappointed and I will not go back again to that place. More

Best purchase ever, already buy 4 cars from Central Kia Plano, no problem no hassle, easy communication, 100 happy, thanks Blake Box and thanks Stewart from financial, you guys are the best. Zelio Silveira Plano, no problem no hassle, easy communication, 100 happy, thanks Blake Box and thanks Stewart from financial, you guys are the best. Zelio Silveira Jr. More

Let me begin by saying I thought I had lost all faith in humanity, but when we were having issue from a vehicle we had purchased from Kia and we reported it to Lawrence Curry, he not only listened to our fr humanity, but when we were having issue from a vehicle we had purchased from Kia and we reported it to Lawrence Curry, he not only listened to our frustration and disappoint of the unfortunate experience we were having with our newly bought car he did everything in his power to make it right with us. I am very happy to say that his attentiveness to give us that personal touch was very heart felt. It is nice to know that there are still people out there that take pride in their job and the human kind. We need more people like Lawrence Curry, because people like him are far and between. I hope that the CEO of this company will read this and know that they have a gentleman they cannot afford to lose ever, because if they take him for granted they themselves will lose a real human being that has real feelings and does care what the customer thinks. And also the customer is not just another car driving off the lot. Thank Mr. Curry and never stop being the person you are because the world needs more people like you. Signed Frances M Kennedy More

The sales people were great, they were not pushy and were very accommodating of our goals. They explained everything well and provided as expedient a service as possible. very accommodating of our goals. They explained everything well and provided as expedient a service as possible. More

I highly recommend this dealership based on our experience. Our salesman was Cedric Torrence. Cedric is very knowledgeable, listens to us and gave us exactly what we wanted. The most impressive experience. Our salesman was Cedric Torrence. Cedric is very knowledgeable, listens to us and gave us exactly what we wanted. The most impressive thing about this dealership is the way everyone works together to make the car buying experience pleasant. We don't have any reason to shop anywhere else. Oh, and the pricing was great, too. More

Great dealership.... 2nd car I bought from them.... Paul Gomez great in sales and Stewart Lawson was a joy to work with!! From the time we arrived until we completed the finance with Stewart was great. I wi Gomez great in sales and Stewart Lawson was a joy to work with!! From the time we arrived until we completed the finance with Stewart was great. I wish all dealerships had a Stewart Lawson. He was always helpful and very easy to work with..... Thanks again Central Kia for all you do!!! The reason why I am giving this rating is because of the great service that is always given at Centra Kia Plano!!!!! More

Well during my visit to Plano Kia I was waiting on my 2012 Serento to get serviced, and visited the showroom floor where I met Vinny. He showed me some great options that lead to me calling the wife up t 2012 Serento to get serviced, and visited the showroom floor where I met Vinny. He showed me some great options that lead to me calling the wife up to say how's about a 2013 & 2014. We love our new Serento/2014 & 2013 Optima SXL White with white napa leather. More

I would have said great had the first deal not fallen apart. But with the help of James and Stewart, I got the car I wanted. I love the car...so far the dealership has been good to me. apart. But with the help of James and Stewart, I got the car I wanted. I love the car...so far the dealership has been good to me. More

Vinny is a great salesman. He told me he could deliver and he did. I got the car I wanted. I would recommend this salesman and dealership to everyone. and he did. I got the car I wanted. I would recommend this salesman and dealership to everyone. More