Central Kia of Plano
Plano, TX
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1,082 Reviews of Central Kia of Plano
We continue to get great service from this dealership. Today we brought in a KIA Sportage and asked for a state Inspection on no notice. Paul was able to work us in the schedule and in less than an hour Today we brought in a KIA Sportage and asked for a state Inspection on no notice. Paul was able to work us in the schedule and in less than an hour total time including wash and inside cleaning we were on the way home. Paul has always taken care of our needs and is an excellent communicator. More
They have had our car for the engine recall since November of 2022. Paul and Emily will no longer return calls. Do not go to this dealership for any reason. November of 2022. Paul and Emily will no longer return calls. Do not go to this dealership for any reason. More
They did awesome with informing me in the plan for what was wrong. They are quick and efficient when it comes to your servicing, and try their best to accommodate you in the process. Very friendly staff to was wrong. They are quick and efficient when it comes to your servicing, and try their best to accommodate you in the process. Very friendly staff too!! I am so pleased. More
Purchased new vehicle, service dept damaged the vehicle during service, they acknowledge responsibility but not willing to resolve. You should give serious though before dealing with this dealership there during service, they acknowledge responsibility but not willing to resolve. You should give serious though before dealing with this dealership there are better options out there. More
Update: Still a great dealership! Will continue to be a service and sales customer. The service department is honest and very helpful. I heard today they are building a new facilit Will continue to be a service and sales customer. The service department is honest and very helpful. I heard today they are building a new facility close to their old one. Can't wait to see it! Original: I have been a multiple Kia vehicle owner since 2011 and have always taken my vehicles to their service center. I've always had a wonderful experience with all the staff, from the customer service crew, cashier's and technicians. I've always felt confident they were honest with my maintenance or repairs. Definitely recommend. More
I've been going to this dealership for over a decade, and they have always provided amazing service. They are always helpful and informative, explaining what's needed and why and what can wait. I'm so gratef they have always provided amazing service. They are always helpful and informative, explaining what's needed and why and what can wait. I'm so grateful for the help and work the team does to keep my car running well. More