Central Houston Cadillac

We are in Houston for my husband’s cancer treatment, and Central Cadillac is the closest dealer. I went online at 10:50 AM and scheduled an oil change for 11:30 AM same day. I explained I needed to get to Central Cadillac is the closest dealer. I went online at 10:50 AM and scheduled an oil change for 11:30 AM same day. I explained I needed to get to the Hospital by 1:30 PM. They change my oil, put on new wiper blades, and washed it and I was out of there by 1:13 PM. Christina was knowledgeable and very helpful and polite and did everything I asked for and beyond. I was thoroughly pleased and would return there any time for any service. I highly recommend the dealership’s service department. Sharon B More

The best service and excellent work. Mauricio answered all my questions and was very professional Mauricio answered all my questions and was very professional More

Best dealership experience I’ve ever had! Huge thanks to Maria for taking care of me, you’re the best Huge thanks to Maria for taking care of me, you’re the best More

Don’t trust the service department. Said one thing was wrong , however it was another Said one thing was wrong , however it was another More

Someone always checks to see if you need assistance. Workers are very friendly and attentive. Workers are very friendly and attentive. More

Made service appt through the dealership - was given date and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this deale and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this dealership - they made service appt exceptionally convenient and efficient More

I went in for a simple oil change and was quoted a wait time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care of the bill, but this type of service at a Cadillac dealership is unacceptable. There businesses that guarantee a 10 minute oil change and deliver on their promise. Why can't a luxury automobile dealership do the same? You expect better. More

Amanda always provides great customer service and keeps me updated while my vehicle is there for service. me updated while my vehicle is there for service. More

dealership was awesome. .everyone was helpful and so very nice..Bianca was awesome in training me on the vehicle .everyone was helpful and so very nice..Bianca was awesome in training me on the vehicle More

Smooth experience from initial contact to taking delivery in less than 24 hours. Finance team and sales worked closely to get everything handled with minimal effort. Highly recommended. in less than 24 hours. Finance team and sales worked closely to get everything handled with minimal effort. Highly recommended. More