Central Houston Cadillac

I paid extra for what i was told was the Cadillac Central Care package only to find out when i wanted to use it that that’s not what I Paid for. Bate and Switch Care package only to find out when i wanted to use it that that’s not what I Paid for. Bate and Switch More

Alvester is a loyal person that I can depend on. He is professional and expertise in making sure that my car is taken care of. Thank you... He is professional and expertise in making sure that my car is taken care of. Thank you... More

The process of seeing the truck, working through the deal, and finalizing the purchase was the best I have ever done. You can tell they know how to do good customer service. deal, and finalizing the purchase was the best I have ever done. You can tell they know how to do good customer service. More

I had a very good experience at Central Cadillac Houston. Had been searching for 5 months and couldn’t ever get an allocation . Finally I called Central and went to visit and they took care of me withi Had been searching for 5 months and couldn’t ever get an allocation . Finally I called Central and went to visit and they took care of me within one day. The salesman Greg kept me informed and Updated the entire time the Escalade was built. Greg is well informed about all the Escalade functions and was able to explain to me . I usually don’t like dealing with salespeople but Greg has changed my mind. He was not pushy and I had a good experience. I Highly recommend dealing with Central Cadillac. They kept their word and kept me well informed. Donnie More

I purchased a 2022 Cadillac ct4 sport last September and Mr.Thomas Green was my salesman, he offered me and my son such and amazing customer service experience that , I had to go back last week and got a 20 Mr.Thomas Green was my salesman, he offered me and my son such and amazing customer service experience that , I had to go back last week and got a 2023 ct4 blackwing. Mr.Thomas Green was amazing again with such great customer service and the new car manager and finance team are amazing. More

Alvester is the consummate professional and the quality of service was excellent. All of the employees were cordial! of service was excellent. All of the employees were cordial! More

I have been a loyal customer of this dealership for 20 years and have seen several owners/Managers...and none have been as loyal and one that got me started in your dealership...Mr. Joe Stewart! Not seen years and have seen several owners/Managers...and none have been as loyal and one that got me started in your dealership...Mr. Joe Stewart! Not seen that class, charisma and customer interface since his passing. And I miss the mechanics and sales personnel from that time...Sadly you are moving far from me soon and will miss that your dealership being so close! Note: Last visit and the last oil change issue was not resolved during last visit as I asked and that is to reset computer to new oil change date and not have the same old message pop up every time I start the car. More

Blanca was very helpful and focused on customer care. Complete professionalism, and demonstrated concern and personal interest. I appreciated she was bilingual, because my English is extremely limited. Complete professionalism, and demonstrated concern and personal interest. I appreciated she was bilingual, because my English is extremely limited. I’m having assistance with this review from my good friend and employer, Hector Vela. A 5 Star experience. An additional Thank You to Mr. Gerry Topete, also appreciative of his bilingual capabilities. More

I have been a Central Houston Cadillac customer for almost 18 years. Over that time, I have purchased 3 vehicles from Central Houston Cadillac, the last two from Darren Robinson. Can't imagine buying almost 18 years. Over that time, I have purchased 3 vehicles from Central Houston Cadillac, the last two from Darren Robinson. Can't imagine buying a vehicle from anyone else. Everyone at the dealership is courteous, professional and helpful, and the service department takes very good care of me AND the vehicles. More

Wonderful Courteous Friendly Welldone thanks awesome kind Enjoyed Excellent Truthful Helpful Pleasant Good Service Change Nothing. Great job Enjoyed Excellent Truthful Helpful Pleasant Good Service Change Nothing. Great job More