
Central Florida Toyota
Orlando, FL
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I live 200 miles from this dealership but found a car I was very interested in on their website. Thomas called me and discussed the car at length, answered questions I had. He arranged with Todd's help t was very interested in on their website. Thomas called me and discussed the car at length, answered questions I had. He arranged with Todd's help to email me papers to hold the car and to expedite the sale if I did purchase when I came to the dealership. I came, I saw, I bought and they made it very easy and pleasant(unlike dealers I had visited in my area). Thomas spent time with me to explain use of features I was not familiar with and even called me on my drive home to tell me I had left my garage door opener in my old car and he was driving to my area that evening and would bring it and arrange to meet up with me if I wanted hime to. I had other openers so was not necessary but I was VERY impressed that he offered to go out of his way to help. This just does not happen much anymore so he gets 5 stars from me as a customer. More
I went to do my 15k mile service on my camry. What a mistake! I live close to the place, so I usually don't make an appointment...and that's the only reason why I still visited the place! Just because mistake! I live close to the place, so I usually don't make an appointment...and that's the only reason why I still visited the place! Just because is close!!! I show up, I already know the service dep. Will take care of their appts first, so I wait for my turn. What I wasn't expecting was to be completely ignored! Along with another 2 ppl who didn't have an appt. The service advisors were inside talking to each other just looking at us, and sometimes laughing! I was hoping that when they were done with their appts, they would actually come around to help us! ....not the case. The manager Mr. Smith came around a couple of times, a pretended there was nobody there while the 'service advisors' were inside just yapping away at daily gossip! I understand you want to teach ppl a lesson to make an appt; but ignoring ppl, mistreating them, or not doing the job altogether is just foul. When I first went in for my 5k mile check up, they were supposed to check my tire pressure, and rotate my tires; not even a week later my low tire pressure indicator turns on!!! Obviously nobody checked my tire pressure! Or probably even bothered to rotate my tires, they're new anyways....these ppl suck! I bought my cars at toyota of Orlando, because the sales ppl here told me 'you don't look like you qualify to buy a new Tundra, and and new Camry, that we should look at a used ford F150; they're great trucks' ...Toyota of Orlando seemed to think different, and went on to sell me the cars I wanted! So I come by for service, not because of good/friendly service, but because they're close to my house!!! I will from now on make the trip to toyota of Orlando, and hopefully not get treated like I'm annoying them over a freaking Oil change!!! More
The experience was great. It was an excellent customer service provided by the David & Brooks. David took the time explaining the features including the safety features which we were looking for a car. Br service provided by the David & Brooks. David took the time explaining the features including the safety features which we were looking for a car. Brooks took the time explaining the importance of an extended warranty which we were very interested in the first place of finding out more info. We did not felt like we were being force to purchase a car. David & Brooks are very professional. Kudos to Central Florida Toyota for having these two gentlemen. We look forward in purchasing our next Toyota car in this company in the future. More
We were very pleased with the professionalism and respect that was shown by all the members of the dealer. Great experience!!! definitely we recomded this particular deales, it is our third time buying there that was shown by all the members of the dealer. Great experience!!! definitely we recomded this particular deales, it is our third time buying there! More
I am more then please with the service I received from Badr. He worked with me and made me feel very comfortable from the moment I arrived at the dealer. Thank you for making my first purchase a very plea Badr. He worked with me and made me feel very comfortable from the moment I arrived at the dealer. Thank you for making my first purchase a very pleasant one. I love my brand new car. I would definetly recommend to first come to Central Florida Toyota and ask for Badr Bouchnafa. More
I am from Tennessee came down to Orlando for a week my new Tundra had a problem and I went to Central Florida Toyota. They were the best, rented me a car and fixed my Tundra on time. Very nice and friend new Tundra had a problem and I went to Central Florida Toyota. They were the best, rented me a car and fixed my Tundra on time. Very nice and friendly. A++++ More
Thank you so much, David, for making our car buying experience a memorable one! David was very friendly and knowledgeable about the 2011 Scion XB that we bought and treated us very well as customers. experience a memorable one! David was very friendly and knowledgeable about the 2011 Scion XB that we bought and treated us very well as customers. We usually dread the whole car-buying experience but David was very warm and congenial. We felt that he was more of a friend or neighbor than a car salesman. We believe that he really looked out for us so that we would get the best deal. Thank you, David, for being genuine and kind and helping us to take home such a beautiful car. We really appreciate your honesty and integrity as well. You really know your business but you really know how to look out for the consumer and make sure they are treated with all fairness. You are a great guy and Central Florida Toyota should be very proud to have you working for their team. More
I was considering 2 Toyota Highlanders one located down the road from me and the other at Central Florida Toyota. Although I live 2.5 hours away from Central Florida Toyota, after dealing with the my local the road from me and the other at Central Florida Toyota. Although I live 2.5 hours away from Central Florida Toyota, after dealing with the my local auto dealerships and seeing the reviews for CFT I decided to make the drive and check out their Highlander. I'm very glad I did! And I would do it again. Thomas gave me the space and time to look over everything about the vehicle with no pressure or tricky salesman tactics. He was straight forward and answered all my questions and was NOT overly friendly ie: Showing pictures of his family. On our inspection of the vehicle we noticed a problem with one of the rotors and Thomas promptly corrected this. After some negotiation we came to $150 of my preferred purchase price and closed the deal. My already clean Highlander was taken in back and cleaned again AND filled with gas, (did not expect that!) Believe the reviews for this dealership. Do your homework on the vehicle you wish to purchase. AND go see Thomas Wilson to purchase it! More
This was my very first experience buying a car, and Ignacio was extremely helpful. It was a wonderful experience, and I will be recommending him to family and friends. He did not pressure me at any tim Ignacio was extremely helpful. It was a wonderful experience, and I will be recommending him to family and friends. He did not pressure me at any time to have to buy, and I felt very comfortable with him as my sales rep. Ignacio is an honest salesman, and truly has a gift in this business. More
I made an appointment with Eddie Hodges but arrived early. He was with another customer on a test drive. We were waiting and Eddie asked Todd to assist us. So he came over and answered all the guestion early. He was with another customer on a test drive. We were waiting and Eddie asked Todd to assist us. So he came over and answered all the guestions we had. We came to an agreement and bought a Toyota Tacoma. Todd went above and beyond what we expected. We were at another dealer yesterday and they would not give me a price on a vehicle because I would not agree to to purchase a vehicle he had on his lot. Todd was very eager with his price even though the vehicle I wanted was at another dealer. Thanks friends at Central Florida toyota. More